Today, after many many, many, many emails to clear up how much money I am owed on a returned item, I received notice that Macade has completed a refund for $28.62 on a $176 purchase. So incredibly... もっと見る
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Habe einen Layer ZOE Flex gekauft. Der Pullover sieht wirklich wunderschön aus und macht optisch einen hochwertigen Eindruck. Leider hat er bereits nach dem ersten Tragen an mehreren Stellen Fäden gez... もっと見る
企業が回答しました
Ich liebe MACADE Golf! Mein ganzer Kleiderschrank ist inzwischen voll damit. Das ich 8 Kappen in unterschiedlichen Farben habe, damit sie immer zu den Hosen passen sagt wohl einiges. Die Cashmere H... もっと見る
企業が回答しました
Very pretty tops and hats i bought, However they sent my package over a week after i had bought it and it came after I had already left on vacation :/ so lowkey pointless.
企業が回答しました
企業情報
当該企業による記述
Macade is a golf apparel concept founded by a group of dedicated sportswear designers and avid golfers. We make clothes for a new generation of golfer. One who wants the same precision engineering and design in their clothes as they expect in their golf clubs.
連絡先
Torsgatan 16, 111 23, Stockholm, スウェーデン
- hello@macadegolf.com
- macadegolf.com
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ネガティブなレビューの 81%に回答しています
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Fabulous kit
second purchase from these guys and am happy again at the quality of the kit; note, if ordering from the UK, its takes a little longer than usual as the items are shipped from sweden, that said, my stuff arrived via DHL within 5 days of ordering. I ordered another pair of the golf joggers and a polo. Really nice. And, you get a free pack of tees
Slight delay made right by Macade
Ordered a few items from the website recently, after three days of no shipment confirmation I emailed customer service. They got back to me within twelve hours stating there was a delay due to a system transition to the U.S. in order to provide faster shipping times for those of us in North America.
Three days later my order shipped from their U.S. hub and is due to be delivered early next week, great customer service once I reached out to them.
Where is my order?
Placed an order 7 days ago. No news regarding dispatch, and no answer on any channels. No customer service available.
The money has already been taken from my account.
// Update
While it took a long time for my order to reach me, I was blown away by the quality of the product. Super comfortable and stylish look!
Their support reached out to me and explained the situation with deliveries, which seems to have been temporary. I recently ordered again, and I’m looking forward to trying a new product.
Horrendous customer service
Horrendous customer service. They accepted payment for my order then sat around not answering any email, calls, messages when sent and still haven't shipped my order. I made my purchase 11 days ago. No one there seems to care that they have made a mistake or even know what I'm talking about. Do business elsewhere.
They owe me a refund
Ordered several items to try. Returned them on 7/11/24. They were delivered back to the warehouse on 7/15 (per FedEx tracking). Since then I've had no communication, no refund, and have been unable to contact them on multiple platforms. Bordering on fraud/scam at this point.
Small brands, what's the point?
Ordered goods on 22/07 to be delivered using their 1-2 day express service. It is now 26/07 and the goods still haven't been despatched and no one seems to bother responding.
Try supporting smaller brands but Nike et al delivery when they say they will.
Having previously bought items that are…
Having previously bought items that are if great quality I was disappointed that my order was cancelled after being confirmed that it had been shipped. Apparently because they do not have the stock. For a company selling goods at a high price point this is really poor service to back up the so called prestige of a high end brand
Fabulous Style, Quality & Service
Beautiful trousers and service! I recently ordered a pair of the jogger style golf trousers (ladies). They are an absolutely fabulous fit, feel and style. You could wear them off the course too! The service too was excellent eg placed my order on a Tuesday night (from Ireland) and the trousers arrived before 9am on Thursday morning. I will definitely be buying more and recommending Macade Golf to my golfing pals. Thanks guys!
Gode produkter - hurtig levering
Bestilte en sweater og zip trøje.
Lækker kvalitet til prisen og levering inden for 3 hverdage til Kbh.
10/10 ville helt klart handle der igen!
Great products
Great products. Excellent fit and style. A little expensive compared to major golf brands but the quality is there to justify the price.
Delivery to France was quick.
Excellent customer service
I had an item go missing which I sent back using Royal Mail. I should have used Macades return service, which I didnt (but thats another story). However, the company refunded me fully, despite this missing piece, which apparently is stuck in customs. The company were very helpful and courteous. They replied to my emails and I cant thank them enough. Excellent customer service and the clothes are excellent quality and styles are gorgeous.
Quite simply amazing
Quite simply in all honesty, the most luxurious, well fitted and awesome golf attire I have ever worn. Obviously the spandex/lycra is gonna be fitted, but it's so comfortable and the way it looks and feels, to me is 2nd to non.
AWESOME GOLF WEAR
Fantastic Service & Products
Ordered several items. Clothing is of excellent quality and fit. Delivery is fast and communication is excellent throughout. Will buy again in a heartbeat.
Great service
Ordered on a night, came 2 day later.
Confirmation emails to keep me informed of order and delivery.
Excellent quality product.
Possible scam
First order was fine, second was cancelled, big mess up with inventory. Stopped replying and never did receive neither the items nor a refund. Terrible.
No pockets
I love the fabric of the shirt and the skirt I ordered but the skirt has no pockets. This is golf and you have to have pockets. The shipping was fantastic.
Gotta have two pockets (lefties and righties)
Outstanding quality
Outstanding quality,fast delivery I would highly recommended this brand.
Service is not as good as the quality of the clothing
Ordering process is ok
Stock management is not ok
Delivery - only the items in stock are delivered but the money for the other stuff is not credited
Communication - lousy, no follow up and they leave you pending
Fast delivery and good quality product
Placed an order on 12th of March and delivery was done by 14th of March to Finland. Pretty damn good job!
Lightweight trousers feels good and they are light as promised.
Takes some time to see how they will make my golfing better 🙂
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