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レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

The meals arrived later than expected, and to my dismay, the portions were much smaller than advertised. The taste was bland, and some meals were overly dry, making them hard to eat. For the price I p... もっず芋る

5぀星のうち5の評䟡

I've tried 3 out of the 5 meals and they've all been delicious. Portions are so much bigger than you'd think, the tubs do seem quite small when you look at them but they are packed full and when put... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

It was Ideal for a busy life where you want to eat well while working towards a fitness goal. Meals were delicious and convenient. They made my diet more consistent, while also saving me money on buyi... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

what I got was bland, soggy, and completely unappetizing. Some meals arrived partially thawed, which made me worry about food safety. The website made it sound amazing, but it’s a complete scam. Stay... もっず芋る

3.2

たあたあ

TrustScore 5段階評䟡の3

509件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち2の評䟡

Simple & tasty but service severely lacking

Food ordered and arrived as arranged (bar 1 missing item). The meals that arrived were varied and tasty.

There was a supply issue with my protein pancakes - customer service noted me in advance and arranged for either redelivery or refund at my option. I requested redelivery and was offered 20% discount off my next order. The next order was processed and no pancakes or discount applied. This was despite having spoken with the founder, Tom, who assured me he would personally see to this.

Next order was automatically processed under my subscription but I noticed several items missing. I tried updating this just 30 minutes after the order was processed but it was impossible for me to do this. The hassle wasn't worth it so I cancelled the order and my subscription.

I am now 2 weeks on and despite sending 2 emails and calling 3 times nobody has contacted me back to discuss the £140 plus in refunds I am owed.

The food is nice but the organisation are unbelievable difficult to deal with.

2021幎4月16日
自発的なレビュヌ
Macro Meals UK ロゎ

Macro Meals UK からの回答

Hi Andrew,

I'm so sorry to hear about your bad experience with us.

I'm Jamie and yesterday I was appointed as the customer service manager.

I have emailed you directly regarding your recent issues, and I can assure you that your issues will be resolved.

Kind regards,
Jamie

5぀星のうち5の評䟡

So good!

I've been wary about ready-made meal delivery but macro meals has been amazing, good macro split and tasty!

2021幎4月16日
自発的なレビュヌ
Macro Meals UK ロゎ

Macro Meals UK からの回答

Thank you Alex, we aim to please!

5぀星のうち1の評䟡

The quality of food is horrible

The quality of food is horrible. I was not able to eat any of the food as the standard was low. No flavours. Very blend and cheap quality products.

2021幎4月15日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Hi Dan,

We'd love to hear how we can improve our service, especially from a taste perspective, an area which we normally excel in.

Please feel free to ring me on 01452 26 09 26 between 8am-4pm on week days, or alternatively please email me at hello@macromealsuk.co.uk.

Kind regards,

Jamie

5぀星のうち1の評䟡

I’ve never left a bad review before

I’ve never left a bad review before!
First time buying from these guys and it hasn’t turned up! On my account it says complete but DPD haven’t received the parcel, reading other reviews this seems to be a common factor! The other reviews of people that have received there meals seem positive and I’m meant to get my second delivery tomorrow! Let’s see if it turns up🀷🏌‍♂

2021幎4月14日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Good afternoon Richard,

Thank you so much for your feedback, which will be vital in us improving our service moving forward.

Please feel free to ring me on 01452 26 09 26 between 8am-4pm on week days, or alternatively please email me at hello@macromealsuk.co.uk.

I can assure you that we will be able to find a solution that will compensate for the issues that you've experienced.

I hope your 2nd delivery went well!

Kind regards,
Jamie

5぀星のうち1の評䟡

I ordered the keto meals but they just


I ordered the keto meals but they just bundled loads of veg with a bit of meat into a takeout plastic container to heat for 4/5 mins. Not in separate compartments, no separate condiment packs, no gravy. It was dry and rubbery once heated and out of the 5 meals I threw 2 away and just picked at 2. This is an extremely basic food service that I wouldn’t wish on anyone.

2021幎4月12日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Hi Andy,

This doesn't sound like the experience that we wish to offer.

Please feel free to ring me on 01452 26 09 26 between 8am-4pm on week days, or alternatively please email me at hello@macromealsuk.co.uk.

I can assure you that we will be able to find a solution that will compensate for the issues that you've experienced.

Kind regards,
Jamie

5぀星のうち4の評䟡

Nice food

Nice food, was disappointed that there was no service on bank holidays... alot of people still work during this and need good food to stay on track.

2021幎4月10日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Fair point Rich,

We shall pass this on to our management team.

Thank you for your 4 star rating.

Kind regards,
Jamie

5぀星のうち5の評䟡

Quality of the food is excellent and


Quality of the food is excellent and there's a really good selection to choose from, delivery is abit of a nightmare but its definitely worth the wait

2021幎4月9日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Thank you for your positive feedback Jonathan.

We will pass on your logistical issues to our logistics team.

5぀星のうち4の評䟡

Majority of the meals are pretty good


Majority of the meals are pretty good and filling, I did find the roast option quite salty and didn't personally like the taste of the diced chicken however the majority as said was tasty.

2021幎4月8日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Good morning,

Thank you for your feedback and the 4 star rating.

We shall pass your comments on to our kitchen team.

Kind regards,
Jamie

5぀星のうち2の評䟡

Not as good as they used to be

Used Macromeals for a good few years now, have noticed a decline in service and quality from them. A shame as the ordering process is simple, they seem to have let other things slip though.

2021幎4月5日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Hi Paul,

I'm so sorry to hear about your declining experience with us.

I'm Jamie and this week I have been appointed as the customer service manager.

I assure you that from now on our service will be the top of our priority list, whilst we would love to hear about the specific quality issues that you've had, so that we can rectify and further improve our service.

Please feel free to contact us on 01452 260926 and we can discuss this further.

Kind regards,
Jamie

5぀星のうち3の評䟡

First time ordering and the order was


First time ordering and the order was delayed after it was sent. Not sure how well it would have been stored as it's sent out fresh and chilled but was delivered more than 24 hours late.

Food seems quite nice though, hopefully it hasn't spoiled.

2021幎4月1日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Hi Vijay,

Thank you for your feedback and we apologise for the issues experienced with delivery.

As the food is cooked and prepared on the day of pick up, I can confirm that the food will have retained freshness, therefore will not have spoiled.

Kind regards,
Jamie

5぀星のうち5の評䟡

Very impressed! Great vegan options :)

I have received my first order and i'm so happy! As a vegan finding the right meal prep company hasn't been easy, but with macro meals I loved how I could put together the foods that i liked to create my own meals. Most other companies have very small set menus for vegans. The food itself is delicious, so easy to store and heat up. Very great communication and i received my order before 8am on the date of my delivery! Super impressed :)

2021幎3月26日
自発的なレビュヌ
Macro Meals UK ロゎ

Macro Meals UK からの回答

We are glad that we're meeting your needs Sarah.

Thank you so much for your kind words!

5぀星のうち1の評䟡

Still no reply after 6 days as to why I


Still no reply after 6 days as to why I received 20 meals rather than 10 👎

2021幎3月22日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Good afternoon,

It sounds like you got a fantastic deal, if you received double the amount of food for the same price!

In all seriousness, if you wish to discuss this issue further, then please contact me on 01452 26 09 26 between 8am-4pm on week days, or alternatively please email me at hello@macromealsuk.co.uk.

Kind regards,
Jamie

5぀星のうち5の評䟡

Great meals

Food is really tasty and health conscious . It has really made a difference to my weight loss efforts. Also delivery is great as been able to select specific dates regardless of when you order is placed .

2021幎3月19日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Good afternoon!

That is lovely to hear, thank you so much for your wonderful feedback!

We hope we can continue to help you in your weight loss journey.

5぀星のうち5の評䟡

For me worth every penny!!

For me worth every penny!!! Since dec 2020 my diet has been carnage. Skipping meals, binge eating, feeling awful and then repeat. I kept saying to myself il meal prep on the weekends and occasionally did but struggled with consistency because of this horrid cycle that turned into a bad habit for me! A friend recommended macromeals and I am so happy that they did because with the food there is variety, flavour and it breaks down the macros and calories so you can stay on track with your goals. Importantly, food tastes amazing too. Im going to keep ordering from macro meals as its helping me stay consistent with my eating and at the same time i know how nutritious the meals are.

2021幎3月17日
自発的なレビュヌ
Macro Meals UK ロゎ

Macro Meals UK からの回答

Thank you for your kind feedback Rozina!

We are delighted that you are happy with our service and we are so pleased that we are assisting you in your positive lifestyle changes.

5぀星のうち5の評䟡

My go to meal prop company hands down the best

Not the first order and definitely will not be the last. With every meal I have the more I rave about macro meals honestly I can not say enough good things about the meals and the service.
I’ve tried so many different meal prep companies over the years and finally I do not need to keep looking.
Do yourself a favour and make an order 100% you will it regret it. A+++

2021幎3月15日
Macro Meals UK ロゎ

Macro Meals UK からの回答

Wow, thank you so much Lewis, this is high praise indeed!

We highly value your custom.

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