I ordered a MacBook on June 3rd, the wrong device arrived- I promptly (next available post)returned the device (wrong memory and storage) since then I've been requesting updates every few days to be... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a Macbook Pro m1 2020 with excellent condition. I’m so satisfied with the device has arrived. Charger looks a bit tricky but device is in perfect shape! Thanks lads!
So impressed with this company! I ordered a 2017 MacBook Pro in Grade C. It arrived today and is almost perfect - a few imperfections as should be expected but they are so minor and the product lo... もっと見る
This site offers really great deals. You cannot go wrong if you need a Mac and are on tight budget. Grade A indeed implied comestically excellent I was very much impressed. Icing, customer care is gr... もっと見る
企業情報
当該企業による記述
The Mac Store Group has been providing the very best Apple Mac and iOS devices since 2014. We sell both new and refurbished systems to consumers and small to medium sized business. We understand reliability is the most important aspect of buying a computer or tablet. All of our systems go through a rigorous 22 stage testing procedure. We offer 0% finance with our partner DivIde Buy. Divide Buy is available on all of our refurbished products. *Finance subject to status - please see our t&c's.
連絡先
30 Wall Lane, CW5 5LS, Nantwich, 英国
- +44(0)2030049465
- info@macstoreuk.com
- macstoreuk.com
4.1
ほぼ満足
1027件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mac Store UK からの回答
Thanks for leaving a review for us Phillip! It's great to hear that you are happy with the service. We hope you enjoy using your new device!
The Mac just stopped respnding and just…
The Mac just stopped respnding and just had it for 2 weeks
2021年7月18日
Mac Store UK からの回答
Hi Keith,
Thank you for taking the time to leave a review.
I've had a look through our email and call systems and cannot see any correspondence from you relating to this. We are sorry to hear that the device is not responding, please do accept our apologies for this! We will send you a private email with a solution for you.
Thanks again for leaving a review.
MacStoreUK Customer Service.
You made fine work thanks
You made fine work thanks! But one mistake: I cannot use the tastature because it is in Querty and not in Quertz. Thats vy sadden.
Generally I'm satisfacted.
Best regards, Gerd
2021年7月16日
Mac Store UK からの回答
Hi Gerd,
Thanks for taking the time to leave a review for us. We are sorry to hear you cannot use the keyboard supplied with the device. As you ordered your device from a UK market place, it was supplied with a UK (QWERTY) keyboard. Please accept our apologies for this. We are pleased to hear that you are however satisfied with your order.
We hope you enjoy using your mac!
Thanks again!
MacStoreUK
First class
I looked high and low for a Mac M1 with 16gb and 1tb for immediate delivery. No one came close but Mac Store did. The Mini arrived the next day of my order. Brilliant service!
2021年7月16日
Mac Store UK からの回答
Hi Ben, thank you for taking the time to leave us a review of your M1 and the service you have received.
It's great to hear that we were able to meet your specifications and still provide next-day delivery. We really hope you enjoy using your new M1 Ben!
Thanks again,
MacStoreUK
Fast service and good coms
Fast service and really good communication with the owner. They were able to help me out with any request I had.
2021年7月16日
Mac Store UK からの回答
Hi Amalia,
Thanks for leaving us a review. We are pleased to hear that your order was processed and delivered quickly and was accompanied with good communication from our team.
We hope you enjoy using the device!
Best regards,
MacStoreUK
Excellent service abs very prompt…
Excellent service abs very prompt delivery. Goods in perfect condition. Fantastic service and good value.
2021年7月14日
Mac Store UK からの回答
Thanks for leaving us a review Mike!
It's great to hear that everything was completed in good time and that the device itself was in perfect condition. I'll pass your compliments onto the team :)
Thanks again for leaving a review and for your order Mike.
A bit more expensive than other sites…
A bit more expensive than other sites but i liked the warranty. Hope I don't have to use it. Arrived in god time and well packaged.
2021年7月12日
Mac Store UK からの回答
Hi Rob, thanks for taking the time to leave a review. Our 12-month warranty supplied with all of our products is very popular!
Thanks again for the review Rob, we hope you enjoy using your new iMac.
Perfect service 100% Recommended
Perfect service, 100% Recommended for used Macs. My MacBook Air M1 was perfect.
2021年7月8日
Mac Store UK からの回答
Thanks for the review Peter, it's great to hear everything was perfect! I'll pass your compliments onto the team here.
We hope you really enjoy using your new M1 MacBook.
Thanks again!
If you're looking for a Mac these guys are awesome!
I upgraded the Mac to 2GB and 128 GB Ram. All came as specified, on time and well packaged.
Their customer support is amazing - friendly staff and very helpful!
If you're looking for a Mac, I would recommend Mac Store UK to anyone. Their 1 year warranty means that they stand by their products. Which, many other companies won't offer.
If you want to buy a Mac from a company you can trust Mac Store UK are the guys for you! Buy elsewhere at your own risk.
2021年6月28日
Mac Store UK からの回答
Thanks for a glowing review Andy!
The customer support team are always on hand and we try our best to answer questions quickly without using technical jargon where possible.
It's always good to hear that everything was processed in good time and the device arrived well packaged!
Thanks again for taking the time to leave us a review, we hope you enjoy using your new device Andy :)
Happy to buy from Mac Store UK
Happy to buy from Mac Store UK, I found the product as I expected, and yes, value for money, delivered a day late as per the commitment, but that was fine for me.
2021年6月25日
Mac Store UK からの回答
Hi Hemant,
Thanks for leaving a review for us.
We are pleased to hear that the product you have received meets your expectations but, we are sorry to hear that the delivery was late. Please do accept our apologies for this! We will raise this with the courier service to ensure it does not happen again.
Thank you again for your review and for your order!
MacStoreUK
Mac Store UK からの回答
Thanks for taking the time to leave a review Tony, we are pleased to hear you are happy with the service and speed of delivery! We hope you enjoy using your new Mac :)
Fantastic service throughout and next…
Fantastic service throughout and next day delivery. I had a small issue which they solved straight away over the phone and couldn’t be more friendly. Seamless service would recommend to anyone you won’t find better
2021年6月21日
Mac Store UK からの回答
Hi Lukkie. Thanks for leaving a review for us. It's great to hear that your issue was resolved quickly in a friendly manner! We hope you enjoy using your new mac!
Fantastic customer service - the best possible
My original computer was not working properly so I phoned customer services. Immediate response without any hassle and a replacement arrived in 3 days. Really helpful person on customer services who could not have been more friendly. She deserves 10 out of 10 for how customer services should be run
2021年6月20日
自発的なレビュー
Mac Store UK からの回答
Thanks for leaving us a review Arthur, we really appreciate the time it takes. We will pass the feedback onto Gen in Customer Service, thanks for letting us know you have had brilliant care from her! We hope you really enjoy using your new Mac!
excellent service; highly recommended
I bought a 2019 Macbook. excellent service; arrived next day and, although rated, 'B' seemed brand new. MacStore met promises and met expectations - highly recommended
2021年6月19日
自発的なレビュー
Mac Store UK からの回答
Thank you for leaving a review for us Christopher, we really appreciate it when people let us know when everything has gone well. We really hope you enjoy using your new product. Thanks again!
Second review as Mac Store arnt…
Second review as Mac Store arnt replying to my emails about arranging a return! Will be taking other actions to ensure I get the refund I’m ENTITLED TO
2021年6月16日
Mac Store UK からの回答
Hi Leah - Thank you for your second review of MacStoreUK.
Firstly, I'm really sorry to hear that your order did not meet your expectations, please accept our apologies for this.
I can see that we replied to your on Monday (14th June) at 08:44 asking for some information in order for us to arrange your return for refund but have not yet received a response from you for this. I will resend this to you this morning in order for us to arrange the return for you.
Thank you again for your review Leah, we look forward to resolving this issue with you.
Best regards,
MacStoreUK
Great customer service
Great customer service. Great product. Good value and speedy delivery. I got it the next day.
2021年6月15日
Mac Store UK からの回答
Thanks for your review Miss C. We're pleased you had great customer service and a great product, we hope you enjoy using it!
Great price and as describe thank you
2021年6月11日
Mac Store UK からの回答
Thanks for your review Gareth - we hope you really enjoy using your new device!
Excellent Advice
thank youMac Store.
You guided me through what I needed and helped me set up. The mac arrived first class condition
2021年6月11日
自発的なレビュー
Mac Store UK からの回答
Great to hear that you are all set up Christine! It was a pleasure to help you select the device that suited your needs and to guide you through the set up process too.
Thanks for leaving a review for us, we hope you enjoy using your new product!
Mac Store UK からの回答
Hi Reginald, thanks for taking the time to leave us a review - we're pleased to hear that you thought the service was excellent.
Thanks again for your order Reginald.
Super please
I have to say when I made the initial purchase I got worrridnthat I was better by ripped off, immediately I got an email saying my purchase was going to be delayed, but having received the MacBook Air 2 days late, it was in perfect working order and an absolute bargain, I can honestly say I don’t think I’ll ever by new again, Mac Store is. Is my no1 place to go.
2021年6月9日
Mac Store UK からの回答
Thanks for such an honest and good review Pete, we really appreciate the time it takes people to leave a review.
We are so glad you are happy with your new MB Air 2, apologies it was delayed! We hope you really enjoy using it.
Thanks again for your review and for your order :)
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