A big thankyou to Jonathan and Steve. They completely a big upgrade for me, lithium, full solar roof, levelling system, marker lights converted to indicators, camera system and much more. Had some lon... もっと見る
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Absolutely fabulous service. From the first enquiry Jon was more than happy to take the time to talk to us and understand our needs. He explained our options clearly, and recommended the... もっと見る
Left our motorhome with these guys for a habitation check and mot. What can I say, a comprehensive report came back of the habcheck, the best we have seen to date. We were kept up to date throughou... もっと見る
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I used Jonathan almost 4 years ago to undertake a series of of upgrades to my motorhome. I read previous customers reviews and they were all consistent and very positive. I was very satisfied with the... もっと見る
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企業情報
当該企業による記述
"Based in North Essex, Motorhomes and Caravans UK are a family run business dedicated to helping you look after and maintain your home away from home. If you have a Motorhome or Caravan in need of a servicing, repair or enhancement, please do get in touch and we'll talk through all the options we have available to you."
連絡先
Park farm, Hilliards Road, great Bromley , CO77US, Colchester , 英国
- 07949036998
- macsuk@icloud.com
- macsuk.org
4.9
優良
178件のレビュー
最近のレビュー依頼の記録はありません
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Exceptional after service care
I used Jonathan almost 4 years ago to undertake a series of of upgrades to my motorhome. I read previous customers reviews and they were all consistent and very positive. I was very satisfied with the work done, but what stood out out and has continued is the after care, not just related to my upgrades, but advice on almost anything related to my motorhome…there’s no limitations to the help offered
2025年10月12日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you for your positive comments Mark. It seems just like yesterday that we were working on your lovely van and have watched you take her all over Europe in the interim! How time flies. I am so pleased we were able to get you back up and running with the system. We will always be here for you and for every other Macsuk customer. Wishing you the best. JB
A big thankyou to Jonathan and Steve
A big thankyou to Jonathan and Steve. They completely a big upgrade for me, lithium, full solar roof, levelling system, marker lights converted to indicators, camera system and much more. Had some long chats with Jonathan before committing to the build so he could establish exactly what I needed and how best to configure the system in the Motorhome. They completed all the work to a very high standard, neat and tidy, and in the agreed timeframe. I had a few “operator” questions during the first trip out; Jonathan was quickly on the phone and ran through all the answers, first class service, couldn’t ask for more. Will definitely use MACSUK again which is praise indeed as it’s a 600 mile round trip!!
2026年10月12日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Well - what a pleasure to work with you mark to move your van to the off grid monster it is now!! So pleased that everything is working as expected and that our extensive engagement with you pre-installation has paid dividends. It has been a real privilege to be a part of the transformation of both your van and travelling style. We totally appreciate the investment of your time required to get to us and leave your pride and joy with us to work on and it is our satisfaction to support you on your onward journey. Be safe and travel well! Best wishes. Jonathan & Steve
Great company
Left our motorhome with these guys for a habitation check and mot.
What can I say, a comprehensive report came back of the habcheck, the best we have seen to date.
We were kept up to date throughout the process. A breakdown of the habcheck was explained upon collection.
Really pleased with the service, will be using them for future work.
2026年10月9日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you Andy. The simplest checks of done correctly can give a sense of confidence and security and that is what we look to do in our habitation check process. We are proud to be MCEA members and take the responsibility of assessing the ‘wellbeing and health’ of your vehicle seriously. It gives us tremendous confidence in response to hear of your satisfaction and trust in us which we value above all else. Thank you for your support - both now and in the future.
Well no words can describe how amazing…
Well no words can describe how amazing Johnathan is when it comes to the knowledge he has with Motorhomes etc there is nothing he doesn’t know and because of this amazing knowledgeable man we are driving over 4 hours to allow him and his team to install a lot of extras to our mobilvetta kea , would I recommend him ? Absolutely 110% do not look anywhere else just use this man for all your Motorhomes needs no matter what ,he’s reliable works like a trooper and will not let you down and always makes sure the work he carries out is done to such a high standard and if there’s any issues after he’s there immediately , he won’t let you down or leave you stranded , he’s the man you need to look after your Motorhome…
2026年10月9日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you for such wonderful endorsements! I am very grateful to you for your kind words but - just to say - there are others out there who I owe a significant debt of gratitude to who have taught me all I know! At Macsuk we are committed to supporting fellow Motorhome owners in their individual journeys and if we can help, we will! We look forward to working on your van in the very near future and are excited to embrace your ambitions and make them a travelling reality. Look forward to meeting you in person very soon and in the meantime, I’m glad that we were able to resolve your issues!! All the best and enjoy your van in the interim before the next level of transformation.
Absolutely fabulous service
Absolutely fabulous service. From the first enquiry Jon was more than happy to take the time to talk to us and understand our needs.
He explained our options clearly, and recommended the HPC levelling system showing us the high quality of the components used by the company.
He answered all our questions, even the silly ones 🤪
Installation was quick and done with care. We cannot fault the quality of his work.
When we picked the van up a couple of days later, he took time to show us the system and explain its capabilities fully as well as ensuring we got the app set up.
Ozzy the Autograph is no longer rocking, so clearly we need to rethink the vans name lol.
We would not hesitate to recommend MACS UK for all your motorhome and caravanning upgrades services and hab checks.
2026年10月8日
自発的なレビュー
Very knowledgeable and fixed my…
Very knowledgeable and fixed my motorhome problem in minutes.
Will definitely be going back for all my future motorhome and caravan needs.👍🏻
2026年10月2日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thanks for posting your review mate. Always a real pleasure to resolve a potential tricky one with the simplest of fixes. Thanks also for the donuts and lunch. Steve and I really appreciated the thought and enjoyed them immensely. Looking forward to supporting you and your family on your motorhome journey
Gaslow fitting
Very good advice in selecting and fitting our gaslow system. The workmanship is excellent and would trust them to carry out all other types of work on our motorhome.
2026年10月2日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you for posting your review John. Exciting times ahead for you both on your adventures to southern Europe. I look forward to hearing all about it!! Glad we were able to get your Gaslow system installed in time for your next steps. Best wishes and safe travels!!
MACSUK
Jonathan and Steve are absolutely excellent. We traveled from Scotland because we had heard about their reputation for fantastic service.
We had a small issue and they couldn’t have been more helpful in sorting things out for us.
We would highly recommend
2026年8月26日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you guys for being such great customers. Not only was it a joy to work on/ transform your motorhome but it’s also nice to see the teething issues being resolved and you both pushing the boundaries in your new Motorhome life. Looking forward to hearing about all your experiences and supporting you in them!! Best wishes guys and thanks for the YouTube contribution lol
When we had our work done 1 year ago,we…
When we had our work done 1 year ago,we were very pleased with the work carried out, we had photos and reports on a regular basis, one year we had a query, i phoned Johnathon from our holiday and he got straight back to me and everything was sorted over the phone. It is so reassuring to have work done and you know he is there to help even after a year has passed. Thank you, if ever we need this kind of work done, we know were you are *****
2026年9月13日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Hey guys. Thank you!! At macsuk we believe in supporting all of our customers in their journeys. Being owners ourselves we know that even when time passes, things happen that just confuse the heck out of us!! If we can be there - we will be!
Safe travels and best wishes
Exceptional work with great attention to detail
Friendly service during initial discussion and during the install. Jonathan managed to find a location for all the new kit which was out of the way and we lost very little storage space. The installation of all the kit is very neat and all the cabling is hidden with no trace of the work that was done. Johnathan and his team are true experts at this.
2026年8月14日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you Roger for your review. We really appreciate your comments regarding our attention to detail and approach to making sure that everything is hidden, tidy and most importantly safe for our customers to use. We look forward to supporting you in your future motorhome journeys! Wishing you all the best.
Outstanding support and customer service
Once you are a customer of Macsuk and Jonathan, his service and support is unlike any service I’ve experienced before. Jonathan is always available to sort problems either over the phone or remotely by accessing your system online. Today was another example of his outstanding support! Motorhome packed and couldn’t get the fridge to run of the gas, although all other gas appliances working fine. One quick message to Jonathan, and he calls me. In his usual and calm manner he made me do a series of checks and restarts of the fridge ignition system which ended with a manual lighting of the fridge gas ignition system which I have never done before and wouldn’t have been confident undertaking this without Jonathan on the phone. After 30 mins, everything was working and the fridge and gas system once again operating automatically 😃
2026年8月26日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Garry. I know you have posted up before and I’m very grateful that you have posted up again! As you say once you are part of the MACSUK family. We are always there to help even if the issues are nothing to do with anything that we have done in your van.. In your case, this was just an unfortunate scenario where we just needed to carry out some basic engineering tricky to get you back on the road and to destress the situation before your journey tomorrow morning. I am really relieved that we managed to get your Fridge working because if we hadn’t then that would’ve been a completely different scenario… But we have the confidence and the knowledge to address almost any situation and if we can’t fix it we will find somebody that can! We don’t pretend to be perfect but we will try everything we can to get any issue sorted for our customers because ultimately you are the people that matter most in making our business success that it is. I wish you safe and happy journeys as I know you have already had in your Van and I look forward to touching base with you in the future. Best wishes mate. Take care. Speak soon.
Excellent service from Jonathan and…
Excellent service from Jonathan and Steve at MACSUK - always very helpful, especially as they went over and beyond to get me sorted at short notice before I went away- wouldn’t use anyone else now.
2026年8月25日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Pauline… You are certainly one of our favourite local customers!
We have such a laugh when you pop by… And it almost makes it feel like we are not working for you! Thank you for your continued trust and confidence in us. You know that we will always be there for those last-minute emergencies that you loved to present us with😆
Looking forward to the next time when you call us and say” can you just…?”!!! see you soon and happy travels with those Doggos!!
Twin camera install, skylight leak repair
Jonathan and Steve, both very knowledgeable on motorhomes, fitted me in to their busy schedule, very satisfied with the finished work, even managed an add on job to help me out., viewed some of their on going work, (complete upgrade to a 2025 plate van 12v system, could not see any cable routing in the van) throughly professional. Will be recommending you to friends and family. Thanks again Del
2026年8月25日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Del - quite how we managed to fit you in, I will never know! But we did and we were very pleased to be able to get you on the road with the rear camera insulation and also fix that leak in the sky light for you. We are always willing to fit people in when we can but at the same time manage those expectations when we just cannot squeeze any more out of the diary. Thankfully we were able to slot you in between those other jobs so that you can now start to enjoy your Motorhome. We look forward to assisting you in the future with upgrades and supporting you in your Motorhome journey. Wishing you the very best and thank you for your custom and your positive review.
Serendipity moment
We were thinking of selling our motorhome, but needed it to be serviced, hab checked and new MOT before this happened. As usual we took it to Jonathan at MACSUK for all this and happened to mention that we were going to sell it using an online firm. Jonathan then told us that one of the services that he offers is that of agent. He would hab check, clean and advertise the motorhome on Auto trader, then deal with all queries, arrange any viewings and take deposits. Jonathan also used his great knowledge of motorhomes to suggest a competitive price (it was a lot higher than we thought). The motorhome sold very quickly and we had the money (less our invoiced bill) paid into our account in under a week. A fantastic firm and two great guys running it. ⭐⭐⭐⭐⭐
2026年7月31日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Brian… It was with some sadness that we learned that you want to sell your lovely van but we appreciated that circumstances in life change sometimes and we are here for those very times. When Motorhomes are concerned we believe they are an extension of our lifestyle and as our lifestyle changes then sometimes we need to let our vans go. I was so pleased to be able to sell your van. We had the history, we had the operational knowledge and we had the credibility of having serviced your van up for some while so that when a customer approached us, we could talk about it with real passion and knowledge. It was amazing to see the very first person to genuinely look at it appreciate how well you had looked after it and made us the offer that they did. Now you have a different future ahead of you and we wish you the very best… It may be that you come back to 4 wheels in the future but in the meantime… Live your dreams and we are so glad that we could enable the next chapter in your life. We wish you the very best and thank you for taking the time to submit your review.
Really amazing company with authentic…
Really amazing company with authentic knowledgeable advice.
I would not ever use anybody else to service repair or enhance my motorhome
If only all companies were run with the very high degree of professionalism and care like MACS UK .
2026年7月1日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Barbara. We really appreciate you taking the time to write your comments for us. It is always humbling to receive praise from complete strangers on the one hand and for those we consider companions on Motorhome journeys such as yourselves. To be considered authentic and hard-working is the greatest LaC Adelaide and we simply try to achieve the best for our customers in order to see them enjoy their travels just as we have ours. I’m so glad that we were able to strike a chord with you and see you on your way with a smile on your face. thank you again and see you in the future.
MACSUK - Amazing!!
MACSUK
Fantastic Motorhome stop over, quiet, clean and well kept and great directions- found it easily.
Super communication- had a few engine issues on the way down and arrived later than expected- not a problem at all. But not only that - MACSUK- sorted the fault and mended the captain swivel seat for us- could not have been more helpful or friendly.
The farmer / farm owner was great to chat away to while our repair was sorted. Will be back and not only for a stop over!
2026年7月23日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Pay Richard. Thank you for taking the time to give us a review. We try to be here for people who have planned or unplanned works and we were very pleased to be able to get you back on the road. Our ethos is… If we imagined ourselves in your situation what would we hope that someone would do! We just tried to do exactly that! Hopefully we’ll have the opportunity to see you again on your travels and in the meantime we wish you safe journeys and amazing experience experiences. Jonathan and Steve.
First hab check away from a main…dealer
First hab check away from a main dealer. Carried out professionally and diligently without missing major faults and picking up trivial faults as I have become used to. Once again lead acid batteries on the way out . So despite the expense lithium is the way forward and with a 10year warranty, why wouldn't you. Shame I've been too tight fisted to date
2026年6月29日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you, John for such a glowing endorsement of the work that we carried out on your Motorhome. As you know, we set out to be as diligent and fastidious with our habitation checks and servicing as we possibly can be and we prefer to see things as not faults but just things that need sorting out! Thank you for trusting us with your Van and allowing us to freedom to service it so that you can continue your Moho journey with confidence.
A fantastic experience with Jonathan…
A fantastic experience with Jonathan who literally dropped everything to save the day for us! We were getting the ferry to go on an extended trip to Europe and had some power issues with our Motorhome. Even though he was fully booked he made time to squeeze us in and did an excellent job is diagnosing and resolving the issues. We are so grateful that he took the time to do this and how clearly he explained the diagnostics. I would highly recommend this company for their knowledge, expertise and quick thinking approach. Thank you again!
2026年6月27日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you both for taking the time to write this review as you start your new adventure on the continent. As we found out it’s always a bit of a risk too get a van out of Storage and head for the ferry without giving it the proper once over… But thankfully we were able to help you and get you on the road. We all always try to accommodate people in this situation because we know what it feels like to have last-minute emergencies that could compromise our plans. We look forward to hearing about your adventures and trust that the remedial engineering that we were able to do for you holds good and they will see you again in the future. Best wishes and safe travels.
Caravan repair
What a great service that was offered by the team. They were extremely welcoming and very knowledgeable. They identified my issue quickly and then sourced a replacement part. While I was there they were also dealing with other customers who had last minute issues. No problem is beyond them and they are always willing to help. Great service and highly recommended
2026年6月27日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Thank you, Ian, for your review. It took a little while, but we got there in the end with the circuit board. Thankfully it was exactly as we had diagnosed and that once the circuit ball was in everything worked again perfectly. Let’s hope you don’t have too many more of those in the future, but if we can help you with habitation checks or any ongoing servicing or repairs, you know where to find us. We really appreciate your kind words.
Top notch service
Top notch service, really friendly and helpful. Great communication about the work to be done and pricing before booking in and super helpful and knowledgeable when giving options. It’s clear that Jonathan and Steve really care about the work they do, really lovely to see quality workmanship in this day and age. I’ve already booked in for my habitation check later this year, thanks again!
2026年6月11日
自発的なレビュー
Motorhome and Caravan Services (UK) Ltd からの回答
Simple and straightforward reviews like yours, geoff, really mean the world to us. We’re just two guys trying to do our best for fellow Motorhome owners and at the end of the day all we are interested in is seeing a fellow t Owners stay on the road whether it be in a Caravan or Motorhome, knowing that their unit is in good shape for the next day ahead. We apply ourselves are diligently as possible and it is truly humbling to be recognised for that. Many thanks for your kind words.
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