Madrabbittattoo レビュー 781

I have been using Mad Rabbit product for a couple of years and love all of it. I recently ordered more of sunscreen. I had issues with the delivery and Mad Rabbitt help to resolve it the issues, quickly and professionally. They are there for you before and after the sale. I can't say enough about the amazing product and staff.

Stacy and the whole Mad Rabbit Support Team have been invaluable to their promptand detailed responses to all of my inquiries to properly protecting my new tattoos. If you have any questions, concerns, inquiries or anything related to tattoo care and support, Mad Rabbit Support Team are your go-to. Thanks so much to everyone!

I signed up for their reocurring subscription service and their tattoo club membership which is supposed to offer cash back on your orders in quarterly gifts. In 12 months I actually received only six orders. The other 6 months then said they didn't have the product in stock. In the 12 months that I had the tattoo club membership not once tonight ever receive one of the quarterly gifts that you were supposed to get. To add insult injury you get a 10 less than 2 oz in size for nearly $14... If you want to try the product and buy it once and see but don't fall for their membership or subscriptions unless you just feel like giving away your money... 100% money grab.

Placed and order, didn't ship within the 3 to 5 days as stated. Contacted support and they told me one item was out of stock. I asked them for a refund and they were quick to process it. Can't say anything about the product but the customer service was consistent and helpful.

I had a great experience with their customer service. I just got a new tattoo and bought a few of their products. I have only used the soothing gel so far, but it is working well. I had soreness the first couple days and the gel helped. I’m looking forward to using the balm once able. Recommend.

I learned of Mad Rabbit from my tattoo artist. I love the refresh gel samples she sent home with me that I immediately ordered the aftercare kit and pump lotion. I had an issue with the US Postal Service but Sarah in customer service was SUPER helpful and kind. My second package arrived just in time for my half sleeve. I’m excited to keep my new ink fresh and my old ink revived.

Great Products. Customer support is helpful. Exclusively use them now.

The customer service was very great, stacey made the whole process for my problem smoothly and sought out a solution right away i am sincerely grateful fir her help.

I have a lot of experience

Amazing customer service! I accidentally ordered something that wasn’t needed and the prompt assistance was great!

These products are amazing. I purchase for myself and also for my adult children. Leaves my tattoos feeling moist and vibrant.

Great products. Love the customer service.

The best products and amazing customer service also!

Satisfied with the service

The customer experience was great. Stacy went out of her way to make things right when the cream I had ordered turned out to be a new formula with menthol that really didn't work as well. I'm disappointed that the original product is no longer available, but the customer service she provided was above and beyond amazing.

Best products on the market by far, for healing your new tattoos! This brand has changed the game for fresh ink! and even great for brightening older work! Highly recommend there tattoo wash for fresh tattoos and soothing gel your tattoos will thank you!

Excellent customer service great products can highly recommend
Helps keep tattoos looking fresh and vibrant

Company has quality products and helpful customer service. I experienced an issue adding an item to my monthly subscription, sent them an email and their rep handled it quickly for me.

Stacey was wonderful to help with my subscription change. Quick response! Products are fantastic I use them every day, my favorite is the lavender and frankincense balm!!

I decided to buy the starter kit for my tattoo and was super excited because of the reviews I've read. I tried the numbing cream and well I didn't feel like it numbed the area at all. After the tattoo I put the soothing gel and I had to run and wash it off because it burned me. I do have sensitive skin so that may be a cause but I was not happy with my purchase. The reason I am giving 4 stars is because of the customer service. I told the customer service rep what happened and while they were unable to accept my return they were able to make a partial refund. I appreciate the great customer service! I wish my experience was a different one but the customer service was great!