I had to use the MAGENTA facility in St Albans for almost 5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful. I would compliment RJ o... ãã£ãšèŠã
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Setting up a storage unit with Magenta was very straightforward. The staff are very helpful and knowledgeable â Shah and Maya provided me with all the information I needed to easily set up a storage s... ãã£ãšèŠã
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Clean high quality facility with very helpful staff. Moving in was well coordinated and totally problem free. Kirstie was very helpful when it came to selecting the storage unit we needed. The layout... ãã£ãšèŠã
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Big shout out to Erin at Nottingham branch for helping us move in last Saturday. We had left it way too late to book temporary storage for my daughters belongings in between rentals whilst studying... ãã£ãšèŠã
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Discover the Ultimate Storage Solution with Magenta Self Storage
Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space â Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.
Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.
At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.
Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.
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I had to use the MAGENTA facility in St Albans
I had to use the MAGENTA facility in St Albans for almost
5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful.
I would compliment RJ on his friendly manner and his
memory for customers' names!
The facility is always kept in a spotlessly clean condition.
Remember to pull, not push, the carts!
Iain W Dobson
2026幎7æ24æ¥
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Magenta Self Storage ããã®åç
Hi Iain,
Thank you for taking the time to leave such a wonderful review and for choosing Magenta Storage St Albans over the past five years.
We're delighted to hear that your experience with us has been such a positive one. RJ will be especially pleased to receive your kind comments about his friendly service and impressive memory for customers' names. I'll be sure to pass your feedback on to him and the rest of the team.
It's also great to know that you appreciated the cleanliness of our facility. We work hard to maintain a safe, clean, and welcoming environment for all our customers, so it's rewarding to know those efforts have been recognised.
Thank you once again for your support over the years.
We wish you all the very best for the future, and should you ever need storage again, we'd be delighted to welcome you back.
Kind regards,
Lana
Dual Site Manager
Magenta Storage
Student Storage
Setting up a storage unit with Magenta was very straightforward. The staff are very helpful and knowledgeable â Shah and Maya provided me with all the information I needed to easily set up a storage space and contract. I would highly recommend Magenta to other students: its location and facilities are excellent.
2026幎7æ10æ¥
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Magenta Self Storage ããã®åç
Hi Danielle,
Thank you so much for taking the time to write such a lovely review Iâm so pleased you were able to easily set up your storage space.
I will pass the excellent feedback onto Shah and Maya. Very glad you had a great experience with Magenta Oxford. Iâm very pleased you were happy with the facilities at the store and found the location convenient.
We really appreciate you recommending us to other students. If you need anything in the future, you know where to find us!
Best wishes,
Clean high quality facility with veryâŠ
Clean high quality facility with very helpful staff. Moving in was well coordinated and totally problem free. Kirstie was very helpful when it came to selecting the storage unit we needed.
The layout of the site is very user friendly - plenty of parking and easy access.
2026幎6æ18æ¥
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Magenta Self Storage ããã®åç
Hi Paul,
Thank you so much for taking the time to leave us such a wonderful review. We're delighted to hear that your move-in experience was well coordinated and completely hassle-free.
It's great to know that Kirsty was able to help you find the right storage unit for your needs, and I'll be sure to pass your kind comments on to her. We're also pleased that you found the site easy to navigate, with convenient parking and access.
We really appreciate your feedback and thank you for choosing us. If there's ever anything we can help you with, please don't hesitate to get in touch.
Best Wishes,
Lana â Dual Site Manager
Thought I had found a solution to myâŠ
Thought I had found a solution to my storage problems with Magenta Storage in Banbury, but disappointed to find they do NOT offer 24 hour access - so remember to read full details of a contract when storing stuff! In all other respects the facility is very good, and I believe my items are safe and secure there.
2026幎6æ14æ¥
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Magenta Self Storage ããã®åç
Dear Eve,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to be unable to access your belongings when you needed them.
Our standard access hours on 7am-9pm 7 days a week are displayed during the booking process and at our facility; however, we appreciate that some customers require more flexibility. We do offer 24-hour access by prior arrangement, either as a one-off request or as an ongoing service for an additional charge.
We'd also like to clarify that our phone lines are staffed 24 hours a day for emergency contact. In the event of an emergency, our out-of-hours team can escalate issues directly to our store management team for support. However requesting 24 hour access out of reception hours would not be classed as an emergency situation. Regardless on this occasion we did not meet the level of service you expected, and for that, we sincerely apologise.
We take feedback like yours seriously and are reviewing what happened to ensure our communication and contingency procedures are clear and effective.
Kind Regards
Kerry
Assistant Manager
Amazing Customer Service & Support + Great Facility
Had an absolutely amazing experience with Magenta Storage and their support team. Specifically, Kirsty was extremely helpful and patient in answering all my questions, responding super quickly to all of my emails and helping me with any concerns & questions I had. Sheâs been absolutely amazing in guiding me through the process and has made something that is usually quite stressful into a very relaxed and seamless process!
The storage facility itself is super clean, all instructions for access are easy to follow & understand and I had absolutely no issues during the process. Would 100% go with Magenta Storage again, mainly thanks to Kirsty and her amazing support!
2026幎6æ9æ¥
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Magenta Self Storage ããã®åç
Dear Jennifer,
Thank you so much for taking the time to leave such a wonderful review!
Weâre absolutely delighted to hear that your experience with Magenta Storage was such a positive one. We understand that arranging storage can sometimes feel stressful, so itâs fantastic to know that our team helped make the process smooth, simple, and reassuring for you.
A special thank you for your kind words about Kirsty. She is a fantastic member of the Magenta Storage team, and we feel incredibly lucky to have her as part of the Magenta family. Her patience, care, and commitment to supporting our customers really do make a difference, and weâll be sure to share your lovely feedback with her.
Weâre also so pleased to hear you found our facility clean, accessible, and easy to use. Creating a safe and straightforward storage experience for our customers is always our priority.
Thank you again for choosing Magenta Storage and for your recommendation. Weâd love to welcome you back anytime!
Best Wishes
Lana â Dual Site Manager
Exceptional Service
Lana, RJ and and the rest of the team can't be more helpful. They constantly go out of their way to provide the best possible service. The units and common areas are always well maintained and well illuminated.
The 24 hour access option is invaluable.
Thanks Magenta!
2026幎5æ25æ¥
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Magenta Self Storage ããã®åç
Hi Mark,
Thank you so much for your kind words and continued support over the years. Reviews like this truly mean a lot to all of us.
It has been an absolute pleasure having you with us as a customer. Youâve been such a valued part of Magenta for so long that it often feels more like having a colleague around than a customer. Your support, kindness and loyalty over the years have never gone unnoticed, and we genuinely canât thank you enough for that.
Iâll be sure to share your lovely feedback with RJ and the rest of the team â theyâll be so pleased to read it. Weâre really grateful for your continued trust in us, and we look forward to seeing you again soon.
Thank you again for being such a wonderful part of the Magenta community.
Best Wishes
Lana - Dual Site Manager
Maya was very lovely and helpful
Maya was very lovely and helpful! We were able to get all of our supplies for our upcoming move!
2026幎5æ16æ¥
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Majenta are great storage company
Majenta are great - great staff - always helpful -
Thanks again to Nathan and team
2026幎5æ4æ¥
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Magenta Storage Reading 5 stars!!!
We have used a few storage units in the past and Magenta Storage in Reading has easily been the best. Nathan has been so accommodating and helpful and we cannot thank him enough. Communication has never been an issue and any queries dealt with promptly. The staff are also so friendly, helpful and professional and the place is also spotless. No hesitation in recommending Magenta Storage in Reading!
2026幎4æ24æ¥
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Great company and fab customer service
Great company, recommended by a friend.The customer service is friendly, supportive, a big 5 stars to RJ, manager and Dean; both great! The site is clean, well equiped, secure and well structured.
2026幎2æ25æ¥
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Magenta Self Storage ããã®åç
Hi Erika,
Thank you so much for your lovely review and for choosing Magenta following your friendâs recommendation.
Weâre delighted to hear youâve had such a positive experience with us. RJ and Dean will be so pleased to read your kind words, and Iâll be sure to pass your feedback on to them both.
Thank you again for your support â we really appreciate it.
Best Wishes
Lana - Dual Site Manager
Helping hand in the nick of time
I have been using this firm since 2008 from time to time and the staff are always very helpful. I recently got an opportunity to buy an antique dresser at a bargain price but didn't immediately have room for it in my house so contacted RJ for help. He found a suitable available unit and told me that I was still in time for 3 months of half price storage in a Black Friday offer! So I went ahead and bought it and now have it in my house, all thanks to RJ's quick thinking. Must say that Basil was also involved in helping me. So a big thank you to St Albans Magenta.
2026幎2æ1æ¥
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Magenta Self Storage ããã®åç
Hi Janet,
Thank you so much for your lovely review and for your continued support over the years. Itâs always a pleasure welcoming you back to Magenta.
Weâre so pleased RJ and Basil were able to help with your antique dresser â what a fantastic find! Iâll be sure to pass your kind words on to them both.
Thank you again for choosing Magenta over the years. We really value your support and always look forward to seeing you again.
Best Wishes
Lana - Dual Site Manager
Friendly neighbourhood storage facility
This is my local storage unit. It is quite close to central Oxford so it is expensive. However, upon talking to Shah, Maya and Len they were happy to explain that Magenta price match Big Yellow and Storage King. They will also price match on storage insurance.
The team were always very friendly and helpful and happy to to take the time to discuss things and find a storage solution to my needs. Were there were a couple of issues (rivet missing on a lock bracket, and personal code for out of hours access) they dealt with the issues promptly and without me feeling like I had inconvenienced them. Overall I have been extremely happy with the service I have received.
2026幎2æ13æ¥
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SAFE AND SECURE STORAGE.
SAFE AND SECURE STORAGE.
Our experience with Magenta Banbury over the last few months has been extremely positive and we highly recommend them.
The staff are all very helpful and friendly. Moving is so stressful and they took the worry out of our storage problems and made the whole process so much easier.
Magenta is in a fantastic location by the M40 and the storage units are very reasonably priced, clean and very secure.
We had the use of loading/unloading bays with a choice of large and small trolleys and two good sized lifts.
During our stay we downsized our unit twice as we moved our things into our new home and this was done at a time to suit us. All the paperwork and refunds were taken care of by the wonderful staff.
A toilet on site is also a great asset :)
We actually miss popping into the office for a natter and seeing your cheerful smiles.
Thank you so much.
2026幎2æ13æ¥
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Great service from the team
Great service from the team, thanks.
2025幎12æ19æ¥
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Magenta Self Storage ããã®åç
Hi David,
Thank you for your kind words! Weâre thrilled to hear you had a positive experience with our team and appreciate you taking the time to share your feedback.
Many Thanks
Lana - Dual Site Manager
OK: Nothing more - nothing less.
When Magenta opened in my home town, they were a breath of fresh air with good deals and a personal approach to their business. Sadly, management changes and above inflation increases have exposed Magenta as being little different to other storage companies.
Magenta are now just another storage company, no more or no less.
2025幎11æ27æ¥
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Magenta Self Storage ããã®åç
Hi,
Thanks for your feedback. Weâre sorry to hear you feel this way, and weâd like the chance to look into it properly.
Weâre a company that genuinely cares about our customers, and weâre proud that our price increases are far less frequent and lower than our competitors.
We are committed to offering fair pricing, often with the best deals locally with a personal approach, and well-kept facilities.
Weâd like the opportunity to talk this through. At the moment we canât see which facility you store with, so please email info@magentastorage.co.uk with the site youâre storing at and the best number to reach you on.
We hope to have the chance to speak with you soon.
Kind Regards
Lana - Dual Site Manager
Amazing here Kirsty and the team areâŠ
Amazing here Kirsty and the team are always incredible and if youâre lucky enough to be welcomed by bear then thats just a bonus!!
2025幎11æ19æ¥
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Magenta Self Storage ããã®åç
Thank you so much for your lovely review! Kirsty and the team will be really pleased to hear this â and Bear will be thrilled to know heâs getting a special mention too.
Weâre glad youâve had such a positive experience with us, and weâre always here if you need anything.
Kind Regards
Lana - Dual Site Manager
Top notch customer service!
Iâve been a customer at this location since day one, and even six to eight months before that at the old site. The staff have always been good and professional, but over the past while I feel Magenta has reached its highest standard yet. Their customer service is second to none.
The manager, Lana, along with the two staff members Kirsty and Abdi â and of course the lovely mascot Bear (Kirstyâs gorgeous dog) â are simply the best team Iâve ever dealt with in any self-storage facility, and Iâve rented several units over the years.
Kirsty and Abdi who are onsite every day are always polite, professional and consistently go the extra mile to ensure customers are satisfied. Without a shadow of a doubt, they are a real asset to the company and I truly hope Magenta look after them because they are exceptional.
2024幎11æ16æ¥
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Magenta Self Storage ããã®åç
Hi Mario,
Thank you so much for taking the time to leave such a thoughtful review. We really appreciate your loyalty from the old site right through to the Stirling Road store. Your comments about Lana, Kirsty, Abdi and Bear mean a lot to the whole team. It is great to hear that our customer service has had such a positive impact and that you always feel well looked after when you visit. We are grateful for your recognition of the teamâs hard work and dedication. Feedback like this genuinely makes a big difference to us. Thank you again for your continued support. It is always a pleasure having you with us at Magenta.
Kind regards
The Stirling Road Team
Easy access any time
Easy access any time, clean & secure storage, overall a great experience
2025幎11æ12æ¥
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Magenta Self Storage ããã®åç
Hi David,
Thank you for your 5-star review! Weâre pleased to hear that you found our facilities easy to access, clean, and secure. We appreciate your feedback and are glad your experience has been a positive one. If we can assist you further at any time, please donât hesitate to get in touch.
Kind Regards,
The Magenta Banbury team.
Great environment for storage andâŠ
Great environment for storage and friendly staff, who couldnât have been more helpful.
2025幎10æ22æ¥
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Magenta Self Storage ããã®åç
Hi Russell,
Thank you for taking the time to leave us a review. I will let the team know you found them friendly and the facility a great environment for storing your belongings. We look forward to see you again soon.
Kind Regards,
David - Operations Manager
Thank you to the staff in reception forâŠ
Thank you to the staff in reception for receiving in delivery in my absence and holding it in the holding area for me. Kirsty and Abdi are always available to assist and solve any problems you may have .
2025幎10æ10æ¥
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Magenta Self Storage ããã®åç
Hi Brendan,
Thank you for taking the time to leave a review. I am glad the team could be of assistance with receiving your delivery. I will be sure to pass on your kind words and the team will be more than happy to assist in the future.
Kind Regards,
David - Operations Manager
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