magicbraus.com レビュー 648

TrustScore 5段階評価の3.5

3.7

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5つ星のうち5の評価

The bra I bought was supposed to have wide straps it does not Plus they run small and they don't fit I use a medium on every other type of sports bra. I contacted customer service and they go to me... もっと見る

企業が回答しました

5つ星のうち5の評価

I absolutely have never had such amazing customer service!! the brows were amazing. They’re soft they’re comfortable. I absolutely love them and the customer service just topped it off.!! Definitely... もっと見る

企業が回答しました

5つ星のうち1の評価

Advertisement looked very promising. Once I saw the advertisement, I thought I found a “bra” that would be comfortable and work best with my body shape. Despite delivery taking entirely too long and s... もっと見る

5つ星のうち4の評価

C'est vrai que le soutien est vraiment bon et le port agréable pour un effet seconde peau. La matière a l'air solide. Par contre les délais de livraison sont très longs et en plus ils en rajoute... もっと見る

企業が回答しました


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

648件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 87%に回答しています

通常2週間以内に回答

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

The bras I received are nothing like…

The bras I received are nothing like the ones in the picture. The fabric used for the cups is so small it could only possibly cover someone with AA cups. These bras are the correct size for chest circumference but are unusable due to lack of cups. They won’t take them back. Only offer to allow me to buy other bras from them at a discount. Why would I want to do that? This company should be avoided. I must add that I bought two bras exactly the same except for the color. The cups are totally different sizes from one color to the other. So, no quality control. Buy elsewhere.
Update: after some back and forth and posting on here, they are issuing a refund less $10.00.

2026年3月10日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Lisa,

We’re very sorry to hear about your experience and sincerely apologize for the issues with your order. This is certainly not the level of quality or service we aim to provide.

We take feedback like yours very seriously and will review our quality control processes to prevent discrepancies between products and sizes. We encourage you to contact us directly so we can discuss a resolution and ensure your concerns are addressed properly.

Thank you for bringing this to our attention.

5つ星のうち5の評価

Holding the girls

The bra I bought from here hold the girls up quite well! I can work a full day without worrying about them popping out, or being in pain from the pressure.

2026年3月13日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hello,

Thank you for your feedback! We’re glad to hear that your purchase is comfortable and supportive.

We truly appreciate your support!

5つ星のうち5の評価

Amazing customer service

After ordering a bra that was too small. I reached out to the company for assistance. They responded very quickly and were able to resolve my problem. They are very interested in customer service and want to be sure the customer is satisfied with their purchase. I appreciate it their response and their solution very much.

2026年2月26日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Julie,

Thank you for sharing your experience. We are glad to hear that our team was able to assist you quickly and resolve the issue. Providing helpful support and ensuring our customers are satisfied with their purchase is very important to us. We truly appreciate your kind words and your support.

5つ星のうち5の評価

So comfortable and supportive

So comfortable and supportive; forgot I had it on!

2026年3月10日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hello,

Thank you for your feedback. We are happy to hear that you are enjoying the comfort and support of your purchase. Your support means a lot to us, and we appreciate you taking the time to leave a review.

5つ星のうち1の評価

This product is a scam

This product is a scam. This bras is poor quite and not what is shown on the website. Do NOT buy this shyt. I will be reporting "trymagic" brand to the better business bureaus. This is a cheap replica of the photo on your website and the product looks nothing like what you show, false advertisement. You can't find a place to leave a review. They have no customer service and refuse to give refunds!!!!

2026年2月20日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Ms. Washington, Thank you for sharing your feedback.

We’re sorry to hear that the product did not meet your expectations. That is never the experience we want for our customers.

Our product images reflect the actual items sold, and we take accuracy in presentation seriously. We also have an active customer support team that responds to all inquiries and handles return requests according to our stated policy.

If you feel your concern was not resolved properly, please contact our support team again through our official website with your order number so we can review your case in detail.

We take all feedback seriously and are continuously working to improve both product consistency and customer experience.

5つ星のうち1の評価

This is not as the advertisement and sale said it was

First when it offered a sale on the bras at a she price shipping was quoted for 1 price it didn't specify that it would be charged for each bra. Then it offered another bra at a bigger sale price so I got 3 all together. When I saw the charges to my debit card it charged 3 times for shipping and they were delivered today in 1 envelope. Also I tried to contact the company and make a complaint about the shipping costs and the sale prices and only a computer response was sent. Now I just put 1 on and their sizing is a lot smaller then what they suggested and now I have 3 bras that are too small that ended up costing way more then I planned on spending. Very disappointed in the quality and the sizing.

2026年2月19日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Marcia, Thank you for your review.

We would like to clarify that we do not offer any type of membership program and we do not charge membership fees.

We have searched our system using your name and were unable to locate any order or account associated with it. If you believe a charge is related to us, please visit our official website and submit a support request with your full details and a screenshot of the transaction so our team can review it properly.

We’ll be glad to assist once we receive the information.

5つ星のうち5の評価

Best bra!

Easy to shop for. Shipping came on time. Bra is perfect! Exactly as described!

2026年2月7日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Shannon, Thank you for your lovely review.

We’re so pleased to hear everything arrived on time and that you’re happy with your purchase. It’s great to know the experience met your expectations from start to finish.

We truly appreciate your support.

5つ星のうち4の評価

The service was good

The service was good. These bras are comfortable. But sizing is inconsistent. The original bra I ordered some time ago (L) was a larger size than the XL I ordered this time. If you could get size consistency you would have a perfect product.

2026年1月26日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Roxanne, Thank you for your thoughtful feedback.

We’re glad to hear you’re happy with the comfort and service. We also appreciate you pointing out the sizing difference you experienced. Consistency is important, and feedback like yours helps us review and refine our sizing standards across batches.

We’re actively working on improving size accuracy and clarity to ensure a more reliable fit moving forward.

Thank you again for your honest review and support.

5つ星のうち1の評価

Got the wrong size bra and changed for a membership

I ordered a bra, and they sent me the wrong size and i send a emailto let them knowand never got a answer. Then they charged me $39.97 for a so-called membership that I never agreed to. I have called twice already to get a refund for the $39.97. They said, "We canceled the membership, and your refund should be back in your account in 4-5 working days." That was the first time I called, and I never got it. So I called again, and it was the same thing, and I never got it again. Why would you all do this to people?

2026年1月8日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Virginia, Thank you for bringing this to our attention.

We understand how concerning unexpected charges can be. We want to clarify that we do not offer any membership program and we do not charge membership fees.

We have searched our system using your name and were unable to locate any order or account associated with it. If you believe a charge is connected to us, please visit our official website and submit a support request with your full details and a screenshot of the transaction so our team can investigate properly.

We’re here to help once we receive the information.

5つ星のうち1の評価

OVER CHARGE FOR ITEMS NOT BOUGHT!

I had bought 2 bras which I got charge for 3. I order and XL and they don't fit me I gave then to my 12 yr old granddaughter that's how small they were. 2 wks later they made another charge to my account for $39.97. BE VERY AWARE ! THEY ARE A SCAM!!!

2026年1月30日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Anna, Thank you for your review.

We want to clarify that we only charge for the items added to the cart and confirmed at checkout. We do not have the ability to add extra items or increase quantities after an order has been placed.

If you would like us to review your order in detail, please contact our support team with your order number and a screenshot of the transactions, and we will investigate promptly.

5つ星のうち5の評価

Sexy and Satisfaction

Every part of my purchase was great and easy!
My bra is not just gorgeous and sexy it’s extremely comfortable and made my entire date night with my hubby extra!!!!

2026年1月31日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Lucretia, Thank you for sharing this — we’re so glad everything went smoothly and that you felt amazing wearing it!

We truly appreciate your support of Magic Bra and you taking the time to leave a review!

5つ星のうち5の評価

Love your products quick and exactly…

Love your products quick and exactly what I ordered

2026年2月1日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Christina, Thank you for your kind words! We’re so glad everything arrived as expected and that you’re happy with your purchase.

We truly appreciate your support of Magic Bra and you taking the time to leave a review!

5つ星のうち5の評価

Very happy with this bra!

Shipping is a bit slow but I really like the bra. It is exactly what they advertised. It's worth the wait to have a good, comfortable bra.

2026年1月27日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Lori, Thank you for sharing your feedback! We’re glad to hear you’re happy with your purchase and that it met your expectations.

We also appreciate your patience with the delivery time, and we’re continuously working on improving our shipping timeframes. Thanks again for taking the time to leave a review!

5つ星のうち4の評価

Doux et confortable

Mon premier magic bras sans armatures, je respire et suis tellement plus à l'aise.
Le tissu est exceptionnel!
Le soutien est modéré.
En revanche, je trouve que le tableau des tailles n'est pas clair ; il varie selon le modèle, donc je ne peux pas vraiment me fier à mon premier achat, et par moment c'est écrit poitrine à la place de tour de dos ???

2026年1月10日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Sandrine, Thank you for sharing your experience! We’re so happy to hear you’re feeling more comfortable and able to breathe easier in your wireless bra, and that you love the fabric — that’s wonderful to know.

We also really appreciate your honest feedback about the size chart. You’re right that sizing can vary by model, and we understand how that can feel confusing. The note about “bust” versus “underbust” (band size) is especially helpful, and we’ll review that wording to make it clearer and more consistent.

Thanks again for your thoughtful review — feedback like this helps us improve.

5つ星のうち5の評価

Great support bra

The only thing is unclear tracking that I was confused about. It took longer than I'd wanted. However for the first time in years I have a support bra thar is so comfortable. It was worth the wait.

2026年1月10日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Lisa, Thanks so much for sharing this. We’re really glad the bra turned out to be comfortable and supportive — that means a lot.

We’re sorry the tracking updates were unclear and that delivery felt slow. We know how important that part of the experience is, and we’re actively working on improving our shipping timelines and tracking communication. We truly appreciate your patience and your feedback.

5つ星のうち5の評価

Soutien-gorge

Ravis de mes soutiens gorgés agréable à porter en revanche livraison très très longue

2026年1月2日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Sabrina, Thank you for your feedback. We’re glad to hear you’re pleased with the product and appreciate you noting the delivery timeframe. Your comments regarding shipping have been shared as we continue working to improve delivery speed and communication.

5つ星のうち2の評価

Can’t get a refund just because you’re unsatisfied

I ordered a size large which I was told this was my size on the site but they definitely run small because it doesn’t look like a large. I looked into a refund or even an exchange to get a bigger size and unfortunately all sales are final. The material is also very thin with almost no support. Save your money

2026年1月14日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Renee, Thank you for sharing your feedback. We acknowledge your concerns regarding sizing guidance and material expectations. Sizing information is provided on our website to help customers choose the best fit, and we understand that fit preferences can vary. Your comments have been noted to help us improve sizing clarity. If you would like us to review your order or discuss available options, please feel free to contact customer support.

5つ星のうち5の評価

Well made and pretty bras

I was given detailed direction on how to measure correctly to get the right size f bra.
Customer ratings on the different styles, helped me choose the style best for me.
The Bras are well made and comfortable.

2025年12月5日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Sweets, Thank you for sharing your experience. We’re glad the sizing guidance and customer reviews helped you choose the right style, and that the bras met your expectations. We appreciate your support and thoughtful feedback.

5つ星のうち5の評価

This bra is the best

This bra is the best. Comfortable and keeps my girls up.

2025年12月31日
自発的なレビュー
magicbraus.com ロゴ

magicbraus.com からの回答

Hi Margaret, Thank you for your feedback. We’re glad to hear the bra has been working well for you and appreciate you taking the time to share your experience.

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