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MagicBreaks レビュー 

3,235
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... もっと見る

5つ星のうち5の評価

Cheryl Smith sales advisor was so patient with us exploring all the options available. We have now booked and so excited. Great range of options. Thank you magic breaks and all the team especially Che... もっと見る

5つ星のうち5の評価

Booked disneyland trip with magic breaks. Finding flights i wanted was easier with magic breaks than other providers. Ive used magic in the past and had no issues.

5つ星のうち1の評価

Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店
  2. ・
  3. クルーズ旅行代理店
  4. テーマ パーク
  5. 芸能プロダクション
  6. 旅行情報収集サイト

当該企業による記述

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

当該企業による記述

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

3235件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(3,235)

過去12か月のレビュー数: 250件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I can’t fault this company

I can’t fault this company. I’ve used them four times now and every time I’ve had an issue they have been able to sort it right away!
Will only book through them!

2026年1月16日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely feedback! We're pleased you're happy with our service and we truly appreciate your loyalty!

5つ星のうち5の評価

I had been considering going back to…

I had been considering going back to Disneyland Paris and hadn’t quite made my mind up. Alex May from magic breaks help me with all my questions and made the whole booking process as easy as possible. Thank you Alex

2026年1月20日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you so much for your lovely feedback! We're thrilled Alex has provided you with a such a smooth booking experience.

5つ星のうち5の評価

Friendly and easy service for booking our holiday.

Alex has been extremely helpful and very patient while we figured out the perfect option for us. Alex had taken the time to answer all my questions and review the different options. Very easy to book and happy with the deal we got!

2026年1月17日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We're thrilled you are happy with Alex's service.

5つ星のうち5の評価

Helpful agents

The agent on the telephone (Cheryl) was very helpful and provided all the information I needed

2026年1月16日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words, we're glad you're happy with Cheryl's service!

5つ星のうち5の評価

I’ve just booked our 2nd Disneyland…

I’ve just booked our 2nd Disneyland Paris trip through MagicBreaks, this time with the help of Alex May they were extremely helpful answering all questions I had and advising things that we can do on site to make our little girls birthday extra special! The booking was made so quickly and I will definitely book through them again (because let’s be honest - it’s Disney - we will go again!!)

2026年1月16日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for taking the time to leave such a lovely review! We're so pleased Alex could help make your booking experience extra special. We look forward to booking your next magical break.

5つ星のうち1の評価

Unhelpful when you want to amend your booking

My husband booked a week away at Les Nature Village, with 1 day Disneyland Paris tickets for my daughters 4th Birthday in June.

Since booking, we have decided to cancel the dated ticket for disneyland and as my tickets, booked through Magicbreaks state that the tickets are fully refundable and cancellable without charge up to 3 days before our visit, i thought i would cancel magic breaks to do so and then look to extend out holiday with the extra night at one of the disneyland hotels.

I tried calling your customer services, however, the woman i spoke with was extremely rude and it was clear that within the first 10 seconds of the call being answered she didn't want to help, and said my tickets aren't able to be cancelled, despite me telling her i have an email that conflicts this and there being no mention in their terms and conditions that this wouldn't be possible. I have been mis-sold.

I have been waited a week for a response.

2026年1月13日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your feedback. We're very sorry to hear about your experience. We can see a refund has already been offered for your booking. If you need any further assistance, please do not hesitate to contact us at customercare@magicbreaks.co.uk.
We do apologise for any inconvenience caused.

5つ星のうち5の評価

First time ever booking to go to…

First time ever booking to go to disney, wehad people call us to help with any enquiries we had, booking was done so smoothly,

2026年1月14日
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely review! We're so glad your first Disney booking went smoothly. We look forward to booking your next magical break!

5つ星のうち5の評価

Cheryl is brilliant

Cheryl was very attentive and found the very best deal for what we were looking for. Responds to emails very quickly no matter what time of day/night it is!

2026年1月13日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely review! Cheryl will be thrilled to read this!

5つ星のうち5の評価

Natalia was brilliant

Natalia was brilliant, I had trouble booking online and she managed to sort the problem and book everything for me. I may have given up if it wasn't for her. She was knowledgeable, efficient and friendly.

2026年1月11日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely review! We're pleased to hear Natalia provided great support.

5つ星のうち5の評価

Great customer service

Great customer service. All questions answered and booking processed late on a Sunday evening. Would highly recommend.

2026年1月11日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind review! We're thrilled you're happy with our service.

5つ星のうち5の評価

Cheryl was amazing at helping me book…

Cheryl was amazing at helping me book my packaged holiday to Disney land Paris, fantastic customer service

Thanks again Cheryl

2026年1月11日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind review! We're delighted to hear Cheryl provided fantastic service.

5つ星のうち5の評価

Amy Stevens booked our Disney trip for…

Amy Stevens booked our Disney trip for 2026 and was so helpful throughout.. we actually had to then change our booking to beginning of 2027 and this was done so easily!

I have booked Disney in the past via other company’s & done it myself separately and it’s never been as straight forward as booking through Amy.

We are also staying in the Disney hotel & got a really good price for 3 nights & character breakfast 🙌🏼♥️

2026年1月5日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely feedback! We're so pleased Amy could help make your booking process run smoothly.

5つ星のうち5の評価

Cheryl smith has gone above and beyond…

Cheryl smith has gone above and beyond building our Disney Orlando holiday package, nothing was too much trouble, very reassuring and extremely knowledgeable and got us the best deal we had to snap it up! I highly recommend magic breaks and even more so Cheryl ! Thank you so much I went into this like looking for a needle in a haystack didn’t know where to start trying to find our dream holiday! So thank you so much for making this so easy!

2026年1月8日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely review! We're so pleased Cheryl could help you make a smooth booking experience. We really appreciate your recommendation!

5つ星のうち5の評価

5 Star Service from Kerry at Magic Breaks

Originally spoke to Kerry from Magic Breaks as needed to check/change some details for an upcoming trip to DLP, she was so friendly, helpful and fast to reply to emails that when we was booking to go back again we got straight in touch with her and booked directly, she always goes above and beyond and nothing is too much trouble, highly recommended and also thanks again for all the help!

2026年1月7日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We're so pleased Kerry could help and make everything easy for you. We really appreciate your recommendation!

5つ星のうち5の評価

Easy to use

Easy to use. Easy to compare different available hotels. Flexibility of payment

2026年1月2日
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your valuable feedback!

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