This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... もっと見る

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Cheryl Smith sales advisor was so patient with us exploring all the options available. We have now booked and so excited. Great range of options. Thank you magic breaks and all the team especially Che... もっと見る
Booked disneyland trip with magic breaks. Finding flights i wanted was easier with magic breaks than other providers. Ive used magic in the past and had no issues.
Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... もっと見る
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企業情報
当該企業による記述
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
当該企業による記述
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
連絡先
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, 英国
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I can’t fault this company
I can’t fault this company. I’ve used them four times now and every time I’ve had an issue they have been able to sort it right away!
Will only book through them!

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MagicBreaks からの回答
I had been considering going back to…
I had been considering going back to Disneyland Paris and hadn’t quite made my mind up. Alex May from magic breaks help me with all my questions and made the whole booking process as easy as possible. Thank you Alex

MagicBreaks からの回答
Friendly and easy service for booking our holiday.
Alex has been extremely helpful and very patient while we figured out the perfect option for us. Alex had taken the time to answer all my questions and review the different options. Very easy to book and happy with the deal we got!

MagicBreaks からの回答
Helpful agents
The agent on the telephone (Cheryl) was very helpful and provided all the information I needed

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I’ve just booked our 2nd Disneyland…
I’ve just booked our 2nd Disneyland Paris trip through MagicBreaks, this time with the help of Alex May they were extremely helpful answering all questions I had and advising things that we can do on site to make our little girls birthday extra special! The booking was made so quickly and I will definitely book through them again (because let’s be honest - it’s Disney - we will go again!!)

MagicBreaks からの回答
Unhelpful when you want to amend your booking
My husband booked a week away at Les Nature Village, with 1 day Disneyland Paris tickets for my daughters 4th Birthday in June.
Since booking, we have decided to cancel the dated ticket for disneyland and as my tickets, booked through Magicbreaks state that the tickets are fully refundable and cancellable without charge up to 3 days before our visit, i thought i would cancel magic breaks to do so and then look to extend out holiday with the extra night at one of the disneyland hotels.
I tried calling your customer services, however, the woman i spoke with was extremely rude and it was clear that within the first 10 seconds of the call being answered she didn't want to help, and said my tickets aren't able to be cancelled, despite me telling her i have an email that conflicts this and there being no mention in their terms and conditions that this wouldn't be possible. I have been mis-sold.
I have been waited a week for a response.

MagicBreaks からの回答
First time ever booking to go to…
First time ever booking to go to disney, wehad people call us to help with any enquiries we had, booking was done so smoothly,

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Found it so easy to book as first time…
Found it so easy to book as first time booking holiday

MagicBreaks からの回答
Cheryl is brilliant
Cheryl was very attentive and found the very best deal for what we were looking for. Responds to emails very quickly no matter what time of day/night it is!

MagicBreaks からの回答
Natalia was brilliant
Natalia was brilliant, I had trouble booking online and she managed to sort the problem and book everything for me. I may have given up if it wasn't for her. She was knowledgeable, efficient and friendly.

MagicBreaks からの回答
Great customer service
Great customer service. All questions answered and booking processed late on a Sunday evening. Would highly recommend.

MagicBreaks からの回答
Cheryl was amazing at helping me book…
Cheryl was amazing at helping me book my packaged holiday to Disney land Paris, fantastic customer service
Thanks again Cheryl

MagicBreaks からの回答
Amy Stevens booked our Disney trip for…
Amy Stevens booked our Disney trip for 2026 and was so helpful throughout.. we actually had to then change our booking to beginning of 2027 and this was done so easily!
I have booked Disney in the past via other company’s & done it myself separately and it’s never been as straight forward as booking through Amy.
We are also staying in the Disney hotel & got a really good price for 3 nights & character breakfast 🙌🏼♥️

MagicBreaks からの回答
Cheryl smith has gone above and beyond…
Cheryl smith has gone above and beyond building our Disney Orlando holiday package, nothing was too much trouble, very reassuring and extremely knowledgeable and got us the best deal we had to snap it up! I highly recommend magic breaks and even more so Cheryl ! Thank you so much I went into this like looking for a needle in a haystack didn’t know where to start trying to find our dream holiday! So thank you so much for making this so easy!

MagicBreaks からの回答
5 Star Service from Kerry at Magic Breaks
Originally spoke to Kerry from Magic Breaks as needed to check/change some details for an upcoming trip to DLP, she was so friendly, helpful and fast to reply to emails that when we was booking to go back again we got straight in touch with her and booked directly, she always goes above and beyond and nothing is too much trouble, highly recommended and also thanks again for all the help!

MagicBreaks からの回答
Easy to use
Easy to use. Easy to compare different available hotels. Flexibility of payment

MagicBreaks からの回答
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