Banner for MagicBreaks

MagicBreaks レビュー 

3,235
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... もっと見る

5つ星のうち5の評価

Cheryl Smith sales advisor was so patient with us exploring all the options available. We have now booked and so excited. Great range of options. Thank you magic breaks and all the team especially Che... もっと見る

5つ星のうち5の評価

Booked disneyland trip with magic breaks. Finding flights i wanted was easier with magic breaks than other providers. Ive used magic in the past and had no issues.

5つ星のうち1の評価

Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店
  2. ・
  3. クルーズ旅行代理店
  4. テーマ パーク
  5. 芸能プロダクション
  6. 旅行情報収集サイト

当該企業による記述

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

当該企業による記述

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

3235件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(3,235)

過去12か月のレビュー数: 250件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Request for Cancellation Invoice Due to Medical Emergency

We were forced to cancel our trip due to a medical emergency. I have requested a cancellation invoice on several occasions, and each time I have been told it would be sent to me. Unfortunately, it has never been emailed. This ongoing delay is preventing me from submitting my travel insurance claim.

2026年2月5日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

We are very sorry for your experience. It can take some suppliers longer to send us a cancellation invoice which can cause delays. Please can you email customercare@magicbreaks.co.uk with your booking reference so we can look into this.

5つ星のうち5の評価

Suzy sales member

Suzy reached out to my sister after she tried to make a booking online. She Offered assistance and end up helping me with my booking too! She was really quick with her emails and really helpful.

2026年2月7日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! Suzy will be happy to read this.

5つ星のうち5の評価

First Disney cruise......so excited! 😊

We have just booked our first holiday through Magic Breaks via Phoebe and we had a great experience. Communication with Phoebe was via email & on the phone and during the few days of looking at all the options and making a final decision, she was so helpful, professional and always responded promptly to any questions I had. It honestly felt like I'd just booked a holiday with the help of a friend! So much so, that we decided to book our next year's holiday for 2027 with her too. Thanks so much Phoebe. Looking forward to hopefully earning more stars for any future bookings. ✨️

2026年1月22日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your wonderful feedback - we're pleased to hear Phoebe provided such great suppport. We hope you have a magical time!

5つ星のうち5の評価

Very easy to use and navigate bew…

Very easy to use and navigate bew quotes. Love that they contacted me via message after several attempts to book to offer a further discount which was a nice touch. Very good prices in comparison to other sites and direct from disney.

2026年1月29日
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your valuable feedback; we're pleased you have a had a good booking experience!

5つ星のうち5の評価

Efteling in October

Cheryl was helpful and very informative. She helped with my insecurities and talked me through what I didn't understand. I would recomend Cheryl to friends and family in the future. Thanks for all your help Cheryl.

2026年2月3日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely feedback. Cheryl will be delighted to read this! Your recommendation means a lot to us.

5つ星のうち5の評価

Good price and great staff

Had such a lovely, easy holiday! Fab support system that helped before, during and even after the holiday, all included in the great price they have for the holiday! Lovely support staff and easy system. Had a great time away with my family and was so calm and relaxing.

2025年12月31日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely feedback! We're delighted to hear you had such a great holiday and found our team supportive. We look forward to booking your next magical break!

5つ星のうち3の評価

Good price but website keeps resetting…

Good price but website keeps resetting search even halfway through doing it so results aren't what you entered.

2026年2月1日
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your valuable feedback! We have passed this on to the team to look into.

5つ星のうち5の評価

Can’t fault Magic Breaks & Natalia in…

Can’t fault Magic Breaks & Natalia in particular, she’s helped us book multiple trips now & her efficiency is second to none! Highly recommend!

2026年1月31日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! Natalia will be thrilled to read this!

5つ星のうち1の評価

Be aware of Center Parcs bookings through Magic Breaks

Whilst the booking process for our Paris trip was very good, we weren't told that for our Paris Center Parcs booking that we would not be able to book activities until 2 days before our actual trip! I have learnt this after paying for our holiday in full to magic Breaks.
This is appalling as we are a family of 5 and travelling over half term and so by the time we can actually book activities we risk that there will be little availability. It seems that although Magic Breaks takes the whole payment for the trip at the point of booking, they don't actually pass it on to the Center Parcs until much nearer to the holiday.
If we had booked directly with the Center Parcs then we would have been able to book activities upon payment of balance. This is really disappointing and will negatively impact our break, so please be aware if you are planning this kind of booking with Magic Breaks.

2026年1月30日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for taking time to leave your feedback. We're really sorry to hear about your experience and understand your frustration. Please can you email your booking reference number to customercare@magicbreaks.co.uk so we can look into this for you.

5つ星のうち5の評価

Disneyland Paris

All swiftly sorted and confirmed in 10/15 minutes. Plenty of information provided with contact numbers and recommendations. Very happy with Magic Breaks.

2026年1月28日
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely feedback! We hope you have a magical time!

5つ星のうち5の評価

Thanks Alex for finding us a deal!

Big thanks to Alex for helping me to find my family trip to EuroDisney! He was very helpful, friendly and patient. Poor fella, everytime he came back with results, I asked him to tweak and search again! He was always happy to help me! Great service !!! Thanks Alex !

2026年1月27日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We're thrilled you have had a great booking experience with Alex!

5つ星のうち5の評価

Very straight forward booking with Agent

Very straight forward booking through the online chat. Jessica G was amazing and booked my holiday for me and answered all my questions and guided me through every step. This completely took all the stress from me. Would highly recommend booking through MagicBreaks

2026年1月27日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind review! We're pleased Jessica was able to make your booking process run smoothly. You're recommendation means a lot to us!

5つ星のうち5の評価

Magic breaks with Simon

We have just booked our 5th cruise with Simon Taylor from Magic breaks - the customer service we have received with every booking has been incredible. Simon responds so quickly to our email enquires, he is polite, knowledgeable and answers all of our (many) questions with thought and care. I honestly would not go anywhere else now to reserve our family holidays. Thankyou Simon - you are wonderful!

2026年1月26日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely review! We're delighted Simon provided such great service - He will be thrilled to read this!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報