This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... もっと見る

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Cheryl Smith sales advisor was so patient with us exploring all the options available. We have now booked and so excited. Great range of options. Thank you magic breaks and all the team especially Che... もっと見る
Booked disneyland trip with magic breaks. Finding flights i wanted was easier with magic breaks than other providers. Ive used magic in the past and had no issues.
Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... もっと見る
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企業情報
当該企業による記述
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
当該企業による記述
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
連絡先
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, 英国
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
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ネガティブなレビューの 100%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service from Cheryl….great…
Fantastic service from Cheryl….great knowledge and instant responses to whole range of questions.Definite 6*

MagicBreaks からの回答

MagicBreaks からの回答
Request for Cancellation Invoice Due to Medical Emergency
We were forced to cancel our trip due to a medical emergency. I have requested a cancellation invoice on several occasions, and each time I have been told it would be sent to me. Unfortunately, it has never been emailed. This ongoing delay is preventing me from submitting my travel insurance claim.

MagicBreaks からの回答
Nice to be able to talk to someone to…
Nice to be able to talk to someone to book Thank you Alex

MagicBreaks からの回答
Suzy sales member
Suzy reached out to my sister after she tried to make a booking online. She Offered assistance and end up helping me with my booking too! She was really quick with her emails and really helpful.

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Suzy was really helpful with our…
Suzy was really helpful with our booking. Highly recommend

MagicBreaks からの回答
First Disney cruise......so excited! 😊
We have just booked our first holiday through Magic Breaks via Phoebe and we had a great experience. Communication with Phoebe was via email & on the phone and during the few days of looking at all the options and making a final decision, she was so helpful, professional and always responded promptly to any questions I had. It honestly felt like I'd just booked a holiday with the help of a friend! So much so, that we decided to book our next year's holiday for 2027 with her too. Thanks so much Phoebe. Looking forward to hopefully earning more stars for any future bookings. ✨️

MagicBreaks からの回答
Very easy to use and navigate bew…
Very easy to use and navigate bew quotes. Love that they contacted me via message after several attempts to book to offer a further discount which was a nice touch. Very good prices in comparison to other sites and direct from disney.

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Efteling in October
Cheryl was helpful and very informative. She helped with my insecurities and talked me through what I didn't understand. I would recomend Cheryl to friends and family in the future. Thanks for all your help Cheryl.

MagicBreaks からの回答

MagicBreaks からの回答
Nice and easy booking no hidden costs
Very competitive pricing strategy and a straight forward website to book from

MagicBreaks からの回答
Good price and great staff
Had such a lovely, easy holiday! Fab support system that helped before, during and even after the holiday, all included in the great price they have for the holiday! Lovely support staff and easy system. Had a great time away with my family and was so calm and relaxing.

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Good price but website keeps resetting…
Good price but website keeps resetting search even halfway through doing it so results aren't what you entered.

MagicBreaks からの回答
Can’t fault Magic Breaks & Natalia in…
Can’t fault Magic Breaks & Natalia in particular, she’s helped us book multiple trips now & her efficiency is second to none! Highly recommend!

MagicBreaks からの回答
Be aware of Center Parcs bookings through Magic Breaks
Whilst the booking process for our Paris trip was very good, we weren't told that for our Paris Center Parcs booking that we would not be able to book activities until 2 days before our actual trip! I have learnt this after paying for our holiday in full to magic Breaks.
This is appalling as we are a family of 5 and travelling over half term and so by the time we can actually book activities we risk that there will be little availability. It seems that although Magic Breaks takes the whole payment for the trip at the point of booking, they don't actually pass it on to the Center Parcs until much nearer to the holiday.
If we had booked directly with the Center Parcs then we would have been able to book activities upon payment of balance. This is really disappointing and will negatively impact our break, so please be aware if you are planning this kind of booking with Magic Breaks.

MagicBreaks からの回答
Disneyland Paris
All swiftly sorted and confirmed in 10/15 minutes. Plenty of information provided with contact numbers and recommendations. Very happy with Magic Breaks.

MagicBreaks からの回答
Thanks Alex for finding us a deal!
Big thanks to Alex for helping me to find my family trip to EuroDisney! He was very helpful, friendly and patient. Poor fella, everytime he came back with results, I asked him to tweak and search again! He was always happy to help me! Great service !!! Thanks Alex !

MagicBreaks からの回答
Great site to book your holiday through…
Great site to book your holiday through Easy user friendly website. Confirmation emailed within given time frame.

MagicBreaks からの回答
Very straight forward booking with Agent
Very straight forward booking through the online chat. Jessica G was amazing and booked my holiday for me and answered all my questions and guided me through every step. This completely took all the stress from me. Would highly recommend booking through MagicBreaks

MagicBreaks からの回答
Magic breaks with Simon
We have just booked our 5th cruise with Simon Taylor from Magic breaks - the customer service we have received with every booking has been incredible. Simon responds so quickly to our email enquires, he is polite, knowledgeable and answers all of our (many) questions with thought and care. I honestly would not go anywhere else now to reserve our family holidays. Thankyou Simon - you are wonderful!

MagicBreaks からの回答
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