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MagicBreaks レビュー 

3,235
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... もっと見る

5つ星のうち5の評価

Cheryl Smith sales advisor was so patient with us exploring all the options available. We have now booked and so excited. Great range of options. Thank you magic breaks and all the team especially Che... もっと見る

5つ星のうち5の評価

Booked disneyland trip with magic breaks. Finding flights i wanted was easier with magic breaks than other providers. Ive used magic in the past and had no issues.

5つ星のうち1の評価

Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店
  2. ・
  3. クルーズ旅行代理店
  4. テーマ パーク
  5. 芸能プロダクション
  6. 旅行情報収集サイト

当該企業による記述

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

当該企業による記述

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

3235件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(3,235)

過去12か月のレビュー数: 250件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service!!

We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendments. Thank you for taking care of us!

2026年4月12日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you so much for your kind words and loyalty! We're thrilled you're happy with our service!

5つ星のうち5の評価

Brilliant service from Alex

Brilliant service from Alex. Both on the phone and via email. She was very informative and patient when we were trying to decide on thd best time to go to disneyland paris. She answered questions swiftly and fully.
Can't wait to go now

2026年4月16日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We're delighted you're happy with Alex's service. We hope you have a magical time!

5つ星のうち1の評価

Sold tickets to a Disney break that…

Sold tickets to a Disney break that were only valid the day of our arrival in France, why would anyone be wanting tickets to start on the same date of the arrival? Details on tickets simply stated 6th which combined with what we had been told led us to belive the tickets were valid any day that week, effectively we lost our holiday, zero help and support from these people "we will email back in 48 hours" no one to phone nothing. Will re-purchase the tickets elsewhere and make a claim through the small claims court for refund on the tickets they sold us that could not be used. Avoid these people they don't care or help once they have your money!

2026年4月8日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your feedback. We can see you made the booking online. The park tickets for your booking was selected with a specific date at the time of booking on our website.  Many of our customers do select the arrival day, I'm afraid we are unable to remove this option.  We also contacted the supplier and they confirmed they advised you tickets were expired at your requested date. I'm afraid despite our attempts Disney were unable to make any changes. We apologise for any misunderstanding I can confirm the tickets confirmed with the date selected.

5つ星のうち5の評価

This was so easy to use

This was so easy to do! I hate planning holidays but this made it so simple and straightforward

2026年4月7日
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We look forward to booking your next magical break!

5つ星のうち5の評価

First time using Magic Breaks

First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always replied so quickly. Cheryl you made the whole experience pain free and would recommend you to anyone! Can't wait for our trip in July!

2026年3月30日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We're delighted you're happy with Cheryl's service. Your recommendation means alot to us!

5つ星のうち5の評価

This is our second time using magic…

This is our second time using magic breaks. Highly recommended. Alex helped me this time, and was fast and efficient service! Amazing Thankyou!

2026年4月6日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! Alex will be thrilled to hear this.

5つ星のうち5の評価

Disney

We have just booked our special holiday with Cheryl, she has been amazing, so helpful, reassuring, and very, very patient as we tried different ways to look at costings, party of 7 with 3 different households... Would highly recommend to anyone looking to book. Thankyou Cheryl for being so lovely.

2026年4月4日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your lovely feedback! We're so pleased to hear Cheryl was able to help make the booking process smooth for you.

5つ星のうち1の評価

​Gold Plan is a Waste of Money Baised towards Agents

​Gold Plan is a Waste of Money – Biased Towards Agents
Very bad experience
​Order ID: [67399817]]
Listing ID: [69385935]
​I recently subscribed to the Magicbricks Gold Plan to list my Industrial /Gala Premises in Vasai East for rent, hoping for a direct owner-to-tenant connection. My experience has been a complete waste of money and a total lack of service.
​Aside from "test" inquiries from my own relatives, I have received zero genuine leads. Instead, I am constantly bombarded with messages from Magicbricks promoting properties posted by Agents and Brokers. When my relatives tried searching specifically for "Owner Listed" properties, the platform's interface repeatedly and forcefully pushed Agent listings.
​It seems the platform is hand-in-glove with the broker community, defeating the very purpose of an "Owner-Direct" listing. I am extremely disappointed with this deficiency of service. Save your money—this platform prioritizes agents over independent owners. I am giving '0' ratings for this platform

2026年3月20日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your review. We can see this feedback is intended for a different company MagicBricks not MagicBreaks. As the products mentioned are not related to our business. We kindly ask that this review is directed to the relevant company.

5つ星のうち5の評価

I would like to say a huge thank you to…

I would like to say a huge thank you to Krista Taylor-Kemp. She took my call yesterday when I was extremely stressed about not receiving my documents and having no information about my upcoming Disney break, with travel just two days away.

Krista went above and beyond to help me — she followed up via email, reassured me throughout, and truly went the extra mile to make sure everything was sorted.

I strongly believe appreciation should be shared, and Krista is a real credit to MagicBreaks. I would highly recommend booking through her.

Thank you so much, Krista, for all your support — it really meant a lot!

2026年4月2日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We're delighted you have had a great booking experience with Krista. She will be thrilled to read this.

5つ星のうち5の評価

I had a lovely agent that helped me…

I had a lovely agent that helped me untold.. answered all my questions and help me loads.. a credit to the company

2026年4月2日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We're thrilled you are happy with our agents service.

5つ星のうち5の評価

Cheryl at magic breaks really helped…

Cheryl at magic breaks really helped include everything we wanted. She was very consistent at responding quickly and very transparent.

2026年4月2日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! We're delighted you're happy with Cheryl's service.

5つ星のうち1の評価

TERRIBLE

TERRIBLE

I booked a holiday to Paris with them and requested a change of hotel.. First they quoted an extra £980, then £1300 then said it was full and wont give me a refund as that is the only hotel I want to stay at. They cant fulfill my request so I should be given money back. I will be taking to court

2026年3月31日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your feedback. We're sorry you were unhappy with your experience. Your original booking remained confirmed and available. The issue relates to the requested hotel change, which is subject to availability and supplier terms. We can see that you have been offered a refund which was an exception. If you have any further queries please contact customercare@magicbreaks.co.uk

5つ星のうち5の評価

Would 100% recommend magic breaks for the ease of booking your Disney trip

This is our second Disney trip we’ve booked with magic breaks, everything went perfectly the first time, but all very smooth with the private transfers too. We had Cheryl helping us, and she has been amazing through it with both bookings, so helpful, friendly and quick to respond. Our second trip is next year and I feel completely relaxed about it as I know it all went so well last year. Would 100% recommend magic breaks for the ease of booking your Disney trip.

2026年3月31日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your kind words! Cheryl will be thrilled to read this - Your recommendation means a lot to us.

5つ星のうち5の評価

Easy to book and stress free

Made the whole booking process easy and took the stress out of the trip, would definitely book through them again

2026年3月16日
自発的なレビュー
MagicBreaks ロゴ

MagicBreaks からの回答

Thank you for your valuable feedback! We look forward to booking your next magical break.

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