This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... もっと見る

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Cheryl Smith sales advisor was so patient with us exploring all the options available. We have now booked and so excited. Great range of options. Thank you magic breaks and all the team especially Che... もっと見る
Booked disneyland trip with magic breaks. Finding flights i wanted was easier with magic breaks than other providers. Ive used magic in the past and had no issues.
Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
当該企業による記述
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
連絡先
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, 英国
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a lovely travel agent called…
I had a lovely travel agent called Victoria Riley, she was absolutely fantastic at sorting my holiday out for me. She even waited for my annual leave to be accepted, got my quote and information. Kept me in the loop, was very quick at responding to my emails. I genuinely believe she is one of the best there are at magic breaks. This is the 2nd time booking through magic breaks and its so easy.

MagicBreaks からの回答
We recently booked our family holiday…
We recently booked our family holiday to Disney World Florida through Magic Breaks, and I honestly can’t recommend them enough—especially Cheryl, who has been absolutely brilliant from start to finish.
Cheryl has gone above and beyond to make sure everything was perfect for us. Nothing was ever too much trouble, and she really took the time to understand exactly what we wanted as a family. She was incredibly patient, responsive, and knowledgeable, guiding us through all the options and making the whole process stress-free.
What really stood out was how hard she worked to secure us an amazing deal. You can tell she genuinely cares about her customers and wants to get them the best possible experience for their budget. Thanks to Cheryl, we’ve ended up with a fantastic holiday that we’re all really excited about.
If you’re thinking about booking a Disney trip, I’d highly recommend asking for Cheryl—she’s a real credit to Magic Breaks!

MagicBreaks からの回答
My agent Cheryl smith was fantastic and…
My agent Cheryl smith was fantastic and helped out from start to finish. Prob wouldn’t of booked today if wasn’t for her

MagicBreaks からの回答

MagicBreaks からの回答
So simple and easy!
So simple and easy to navigate- made the whole process really exciting and positive for our upcoming trip, really put the magic into it!

MagicBreaks からの回答
Alex was brilliant!
Alex was brilliant, not sure we’d have booked the right holiday for us without the help!

MagicBreaks からの回答
I had booked a holiday with magic…
I had booked a holiday with magic breaks but unfortunately needed to change the dates. Yanina dealt with my issues professionally and quickly. I was enquiring about a lot of different dates and she went above and beyond to help me get it all sorted in no time at all. I thought it was going to be a hassle at first and was dreading emailing, but she couldn’t have been more helpful. A credit to the company. Thank you :-)

MagicBreaks からの回答

MagicBreaks からの回答
This website offered all we needed for…
This website offered all we needed for a great package holiday to Disneyland Paris and I liked it was all together and that you can pay deposit and rest in instalments. It was so quick, easy to book and browse all different options for a holiday package either with or without extras ect.

MagicBreaks からの回答
Excellent personal service
I have been looking at booking Disneyland Paris for the last month and have been comparing prices between sites. I landed on Magic breaks late one evening, put in what I was looking for and thought nothing of it. 8.15 the following morning the lovely Cheryl emailed me to ask if I needed any help. She wasn't pushy in any way just incredibly helpful and super efficient. She worked out the best value for my requirements and offered me a price £500 cheaper than I managed to price it up and it even included Le shuttle. We went with Newport bay compass club, her personal experience with the hotel really helped. If you are looking for a helpful, knowledgeable non pushy experience, I would definitely recommend Magic breaks. I don't know who's more excited, myself, my husband or my girls!

MagicBreaks からの回答
After finding it hard to book online
After finding it hard to book online, Kerry was amazing with booking it for me, very quick replies and super helpful!

MagicBreaks からの回答
Professional, Efficient, and Highly Supportive Travel Assistance
We had an absolutely fantastic experience with Magic Breaks, and I especially want to thank our travel consultant, Kerry, who went completely above and beyond for us.
After we realised we had accidentally booked the wrong dates for our holiday, we were really worried it would be difficult or even impossible to fix at such short notice. Kerry handled everything quickly, calmly, and professionally, and managed to rebook our trip without any stress on our side.
Her communication was clear, friendly, and reassuring throughout the whole process, and nothing ever felt like too much trouble. It’s rare to receive customer service at this level, and it truly made a huge difference to our holiday experience before we had even left home.
We are incredibly grateful and would highly recommend Magic Breaks to anyone looking to book a trip with confidence. Thank you again, Kerry, for your outstanding help and dedication!

MagicBreaks からの回答
Memorable holiday made easy.
The whole experience was made great and very easy by the consultant I dealt with Cheryl Smith.
I am new to this online booking system, used to a travel agents, but Cheryl went out of her way on her day off to help me out and basically make my life easy, stress free with no complications.
Cheryl has managed to build a holiday that will celebrate my 40th birthday as well as a memorable holiday for my little girl before she starts school in September.
5* service all day long and would use again as well as recommend to other people.
Credit to the company.

MagicBreaks からの回答
Gave incorrect information such as date…
Gave incorrect information such as date that payment should be made and time limit for cancellation. Also made incorrect deductions- then have the cheek to tell me I owe thousands within 2 weeks if I do not wish to lose deposit! I point out they put all the dates in writing!! They say nothing they can do......What a bunch of scammers and arrogant thieves that will ruin your family holiday. You will have no peace of mind if you book with this firm.

MagicBreaks からの回答
Easy to book
Easy to book and confirmed everything quickly and when I had a issue I got an answer straight away with no issues.

MagicBreaks からの回答
Fantastic Service
After being let down by 2 well known online holiday companies, couldn’t be happier than with the service provided by Magic Breaks. Great communication from Amanda who was working with us up to Sunday night to get our holiday confirmed and booked. Highly recommend and would certainly use again, thank you :)

MagicBreaks からの回答
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