Magnilink Universal Chargers レビュー 

233
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TrustScore 5段階評価の4

3.8

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5つ星のうち1の評価

Magnilink sent the wrong cables. I've reached out every day since receiving them, sent photos of the items sent, and still haven't received any reply to deal with their mistake.

5つ星のうち5の評価

Order was quick and easy. Everything arrives fast with good tracking. this is probably the 5th order of mine getting various cable lenghts and tons of adapters so I can charge phones, game controlle... もっと見る

5つ星のうち5の評価

I love the concept of these magnetic chargers because they slow down the wear-and-tear on the charging ports of my devices. They do charge a little slower than the standard chargers sold by my wireles... もっと見る

5つ星のうち4の評価

These phone chargers are fast-charging, which is very handy for me if I need to charge my phone within an hour or two. Delivery did take a little over three weeks, hopefully my next order from Magn... もっと見る

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当該企業による記述

Charge all your devices with 1 Cable.


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3.8

ほぼ満足

TrustScore 5段階評価の4

233件のレビュー

5つ星
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3.8

すべてのレビュー

(233)

過去12か月のレビュー数: 84件

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5つ星のうち1の評価

Buy 3 magnets back In january and newer…

Buy 3 magnets back In january and newer recive my item.
Write to the Company a many times but they not answer me.

2025年1月6日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

Thank you for your message, and I’m really sorry to hear about your experience.

After reviewing our records, we unfortunately couldn’t find any previous messages from your side — which means your earlier attempts may not have reached us.

We’ve also checked your tracking, and according to the carrier, your order was delivered on February 27, 2025.

Of course, if you did not receive the package or suspect it was lost or stolen, we’re more than happy to look into this further. Just send us an email at help@magnilink.co with your order number and we’ll make sure you’re taken care of.

Looking forward to resolving this for you!

Best regards,
Jonathan

5つ星のうち4の評価

I LOVE THIS! It simplifies life, and having to deal with the clutter and constant search for the right charging cord

I cannot stand having to deal with the charging of all of my devices and of seeing cords everywhere, always having to untangle the mess and the eyesore.
So ....

I LOVE your product so darned much! I saw a different company's charging system like this months ago, but it was about twice the price of yours, so I did not purchase it. I am glad I found yours. It works really well. I only gave it 4 stars, but that is my fault; I bought the Magnilink Ultra 240W charging cord with connectors, thinking that it would have the 360-degree pivot head that I had seen on the other mfg's product. It's fine though; I will just order one of the Magnilink cords that does have the pivot head. They are inexpensive enough that I don't mind having to buy another one.

It is so nice when something comes along that actually does its part to make life more organized and efficient. The world is not getting any less complicated thanks to all of the electronics we must deal with. Actually it's getting worse, and even more problematic. But we have Magnilink to thank for at least helping make our lives easier when it comes to the managing of all of these ridiculous devices that we think we absolutely must have in our lives, and their annoying charging cords all over the place.

Everyone in my life who I give gifts to is getting a Magnilink on their next holiday. The product does what it says, and does it at a decent price. They will love me for it :-) .

Thank you!

2025年3月1日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

Wow — thank you so much for such a thoughtful and enthusiastic review! 🙏

We’re genuinely thrilled to hear how much Magnilink has helped simplify your daily charging chaos — that’s exactly why we created it. You’re absolutely right: in a world overflowing with devices and cables, having something that just works makes a big difference.

Totally understand the mix-up with the model — the Ultra prioritizes high power, while our 360 PRO and DUO PIVOT models have that swivel head you’re looking for. Glad to hear you’re already planning to grab one — and we promise you’ll love the added flexibility!

And the fact that you’re thinking of gifting Magnilink to others? That means the world to us. 💛

Thanks again for your support — we’ll keep doing our part to help simplify the little things in life.

Warm regards,
Jonathan

5つ星のうち2の評価

Attempted to contact the company by email 3 times without receiving one response.

I have ordered product from this company but it is still showing as pending. It is going on 10 days that shipping has been pending so I reached out to them. So far I have sent them three emails, without receiving a response to the first. All I wanted to know is why it is taking so long for my order to ship? Since the company will not answer their emails I am reaching out to anyone that may know how to contact them. Has anyone else had this problem with this company?
There is nothing more frustrating to me than someone taking my money and not responding to my request as to why my order has not shipped yet when it was ordered on 1/18/25. That would not be a problem for me if they would just let me know what is going on.
This review is not for the product I have never received but the horrendous customer service I am having to deal with,

2025年1月27日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

Hello,

I’m sorry to hear about the issues you’ve encountered with our communication and your order’s shipping status. It seems there may have been a miscommunication, as we haven’t received any emails from you regarding this matter. Could you please confirm if you contacted us at help@magnilink.co?

Regarding your order, it has been shipped last week, and the current tracking information indicates that it is expected to be delivered by tomorrow. You can track your order here : 4207652892612903396153000066329960 (USPS)

We strive to improve our customer service and regret any inconvenience this has caused. Please let us know how else we can assist you.

Best regards,
Jonathan

5つ星のうち1の評価

Products never arrived and no one…

Products never arrived and no one responds to emails asking where they are. Initial tracking says “abnormal”
Then Australia Post is listed as the “last mile deliverer” and they’ve had it listed as “pending” for weeks. Saying they’re waiting on details from the sender.
I would not recommend this Company to anyone. They don’t respond to problems.

2024年12月14日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

Thanks for your feedback — we’re really sorry to hear about your frustration.

After reviewing your order, we saw that the initial delivery failed due to an incomplete or incorrect shipping address. These kinds of address issues can cause delays or “pending” statuses with last-mile couriers like Australia Post, especially when they’re missing required delivery details.

That said, even though the error was outside of our control, we still went ahead and reshipped your order at no extra cost, because we want every customer to receive what they paid for.

We’re always here to help — and we do respond to emails — so if you’re still having issues or haven’t received your reshipment, please reach out to help@magnilink.co with your order number and we’ll sort it out quickly.

We hope this clears things up, and we’d love the chance to turn your experience into a positive one.

Best regards,
Jonathan

5つ星のうち5の評価

Great products and great service.

I have shopped at Magnilink on several occations, and am very happy with their products and services.

I was looking for a good magnetic charging cable for a long time, and burned through many variants before I stumbled upon Magnilink, and now I'm sticking to them.

I first tried the Magnilink 360MAXX, and to begin with I was happy with it, but I found the charging speeds varied some and the data transfer capabilities was not sufficient for me.
I then tried the Magnilink 360 PRO, and that is a completely different experience. Fast charge works perfectly, good data transfer, strong mangnet and I have yet to find a device that it does not work with. So I would strongly recomend the 360 Pro over the 360 MAXX.

I have yet to try the new Magnilink ULTRA, however, when the time comes to upgrade the old laptop to one with USB C charging capability, I'm definitely going to give it a try!

I did experience some issues with a few of my cables, and I contacted Magnlink. They were quick to reply, asked some questions regarding the issue and requested som pictures. Shortly there after, they sent me replacements for the faulty cables, free of charge. No hassle what so ever. Special thanks to Jonathan, for following up on the claim for the faulty cables.

2024年12月6日
自発的なレビュー
5つ星のうち1の評価

Dodgy product Dont buy

I was so excited about the idea of having a charging system for all my new and old devices, it seemed like a great idea, the problem is their product is defective in many ways, firstly the build quality is crap, and they will even try to sell you used or marked products that work intermittently, and only with certain products.
My whole experience was a complete nightmare and I wasted about $250 Australian dollars. DON'T WASTE YOUR MONEY, SANITY AND TIME ON THIS ABSOLUTE GARBAGE!

And now nearly 2 years later I get a reply from Magnilink saying their products are checked bla bla and if something does arrive looking marked or used to contact them so they can fix it.
I honestly think companies do these tactics because most people don't look that hard at products that are new and look new, it's only when theirs a problem and, they scrutinise the product, they realise it was probably a return of some kind they are trying to resell.
Why did it take nearly 2 years to reply.
when I contacted them initially, they begrudgingly sent me replacement products, but they only worked on something and most of my stuff is Apple and didn't work consistently
I also fund the magnets get clogged with bits of metal. I live near the beach on an old sand dune.I know most beach sand contains metal fillings so that could be the source.
Seems like a great idea, but in reality the magnetic connections seem to be the real problem.

2023年12月12日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

We’re truly sorry to hear that you had such a disappointing experience — and we understand your frustration.

That said, we’d like to respectfully clarify a few things for others reading:

✅ Our products are individually quality-checked and tested before shipment.
✅ We’ve shipped hundreds of thousands of cables to satisfied customers worldwide since 2020.
✅ We do not sell used or refurbished products — ever. If something arrived looking marked or defective, please contact us so we can resolve it.
✅ Every product is backed by our 1-year warranty, and we always stand behind what we sell.

If you ran into issues with compatibility or performance, we would’ve gladly helped — all we ask is a chance to make things right. Please feel free to reach out at help@magnilink.co with your order number, and we’ll do everything we can to find a fair solution.

We may be a small brand, but we genuinely care about our customers — and we’re committed to improving every step of the way.

Best regards,

5つ星のうち1の評価

NOT SAFE!!

Blew up 2 of my Nintendo Switch consoles and earbuds. Can't get in touch with them as they never respond. Wouldn't recommend. Replies to comments and says "can't find your order" despite me giving them my order number. Spent nearly $300 on this rubbish plus what I've lost in electronics.

2024年9月18日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

We’re very sorry to hear about your experience — we take any safety-related concern extremely seriously.

To clarify for others reading:
✅ We did have multiple exchanges regarding your case.
✅ While there was no clear evidence that our cable caused the issue, we still went above and beyond by fully covering the repair cost of your Nintendo Switch as a gesture of goodwill.

We believe that was a fair and responsible solution, especially given the circumstances and the lack of any prior similar reports from the thousands of users using our cables safely every day — including with gaming consoles.

We understand your frustration, and we’re always open to further dialogue if you feel something is unresolved. Please feel free to reach out again at help@magnilink.co, and we’ll be happy to assist.

Sincerely,

5つ星のうち1の評価

Avoid. Too many issues. Waste of money

I bought 3 for £27 and regret my purchase. Clearly not tested properly. 1) It’s hit and miss as to wether they charge or not. 2) The cables come away from the magnet too easily. 3) The tiny adapters are very hard to pull out of my devices. 4). The tiny adapters are too easy to lose and more hassle than they are worth. 5). One out of 3 did not work at all so I asked for a refund after testing thoroughly. No refund offered so I asked for 1 replacement. Still waiting……Avoid

2024年6月20日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

Thank you for your detailed feedback — we’re sorry to hear your experience didn’t meet expectations.

Our cables are thoroughly tested before shipping, and while rare defects can happen, we fully cover any issue under our 1-year warranty. In your case, we’ve already processed a free replacement for the unit that wasn’t working.

Regarding some of your points:
• The charging tips are designed to stay inside your device for convenience and to prevent frequent wear — which is why they may feel snug when removing.
• We use N52-grade magnets, which are among the strongest available. Any stronger, and it could risk damaging sensitive ports — so we’ve carefully balanced strength and safety.
• As for the adapters being easy to misplace, we agree it’s something to be mindful of, especially with smaller devices. We’re working on solutions to improve the experience even further.

We’re a small team doing our best to build a practical and innovative charging system. We’re happy to assist if there’s anything still unresolved — feel free to reach us directly at help@magnilink.co.

Thank you again for giving us a try.

Best regards,

5つ星のうち1の評価

Don't work for long

Similar to the other reviews, worked great for couple of weeks before the connection starts to break down. Also paid a lot extra for the fast charging cable which didn't fast charge. Ended up just being a Rio off.

2024年5月22日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

Thanks for your review — and we’re truly sorry to hear that your cable didn’t meet expectations over time.

Our products are designed to deliver both reliable performance and fast charging, and they go through quality checks before shipping. That said, occasional issues can still happen — and that’s exactly why we offer a 1-year warranty on all our cables.

If your fast-charging wasn’t working as expected, it’s often related to either the power adapter used or device compatibility, but we’d be happy to help troubleshoot and see what went wrong.

We’d love the chance to make this right — please send us an email at help@magnilink.co with your order number and a short description, and we’ll get it sorted.

Appreciate your feedback — it helps us improve every day.

Warm regards,

5つ星のうち1の評価

Does not work, will not refund

Does not work. Will not refund. Keep sending me inane emails like 'have you tried turning off and on your device'. Don't buy it, it's a scam.

Updating my review: they contacted me, said they'd give me a refund, wrote a response to my review here saying they've refunded me. They did not refund me but give me an 'account credit'. So they lied to me and on this review.

2024年4月30日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

Thanks for updating your review — we’re glad we were able to issue you a refund in the end.

We understand how frustrating it can be when a product doesn’t work as expected. Our support team always starts with basic troubleshooting to quickly rule out common issues — and we do our best to resolve every case fairly, whether it’s a replacement or a refund.

We’re a small team doing our best to support thousands of customers, and we truly appreciate you giving us the opportunity to make things right.

Wishing you all the best,

5つ星のうち2の評価

Not a good experience.

When the cables work, they are great. Unfortunately, a lot of time the cables do not work, or they will not charge. After a while the small connectors you put into your devices (especially the lightning ones) will stop working. I've bought 10 cables and had 2 replacements. One of the replacements didn't work on arrival.

Would not buy or recommend these cables.

2024年3月5日
自発的なレビュー
5つ星のうち1の評価

I bought a Magnilink 360 charging cable…

I bought a Magnilink 360 charging cable starter pack. Product worked well for about 6 months, then charger end connector became sketchy, and f---d up the USB-C port on my laptop, too. Customer service unresponsive. Total scammers. Keep well away from them.

2024年3月22日
自発的なレビュー
5つ星のうち1の評価

Would give them NO STARS if possible

Would give them NO STARS if possible. I purchased a charging cable specifically to use in my car with ApplePlay. Paid much more than i normally would pay for cable but wanted one just to use in my car. It doesn’t work and I have reached out to them at least 6-9 times without response. They do not stand behind their products nor do they care about their customers. I would avoid doing any business with them!!!!!

2024年1月1日
自発的なレビュー
5つ星のうち1の評価

These items are not compatible with…

These items are not compatible with iPhone 15 coupled with Usb3/4 adapters to their USB C inputs. THEY WILL NOT CONNECT . As such are useless with an iPhone 15 in car or any other charger except for UsbC mains plug.
Their “ customer services’ are far from adequate, which from my experience is typical of a US “ family run” buisiness.
They avoid returning items in my experience

2023年12月11日
自発的なレビュー
Magnilink Universal Chargers ロゴ

Magnilink Universal Chargers からの回答

Thank you for your feedback — we’re genuinely sorry to hear about the trouble you’ve had.

We’d like to clarify a few things for anyone reading this:
✅ Our PRO, ULTRA, and DUO PIVOT cables are fully tested and confirmed to be compatible with iPhone 15 and 16, including charging via USB-C.
⚠️ The specific issue you mention seems to involve USB 3.0/4.0 adapters, which aren’t typically needed or recommended for basic charging setups — and may introduce compatibility issues that are not related to our cables themselves.

If you’d like to share more about your exact setup, we’d be happy to help troubleshoot further and find a solution.

As for your other point: yes, we’re a small, independent business — and proudly so. While we may not have the speed or resources of a big corporation, we take pride in offering personal support, honest policies, and going the extra mile for our customers. Returns and replacements are always handled fairly, and we never ignore genuine concerns.

If you’d be open to giving us another shot, feel free to reach out directly at help@magnilink.co. We’re here to help make things right.

Sincerely,

5つ星のうち1の評価

Defective

Selling non functional defective products. Bought a power adapter along with a cable, power adapter does not work. Customer service sent a replacement, which also does not work. Appalling quality, avoid.

2023年11月29日
自発的なレビュー
5つ星のうち4の評価

I’ve used magnilink chargers for years…

I’ve used magnilink chargers for years now, and I’ve reached a point where I think I’m going to return to mostly traditional charging. I thought I’d share my experience, pros and cons of magnetic charging, and specific quirks I’ve noticed with these products.

First of all, I’m someone who uses a lot of devices, and part of what drew me to magnetic charging was the convenience of using these magnetic tips so I can charge basically any device with one kind of cable. By my bed I had this shelf, with this surge protector in the shape of a small tower, and a nightmare of different cables for different devices. It was actually horrible. It worked but it looked horrible and it was a mess and I hated it. Being able to get rid of that and just use a few cables was amazing, though it’s worth noting Magnilink has adapters for USB C, lightning (apple chargers, mostly in iPhones), and Micro USB. This covers most devices, but the reason I’m taking a step back from magnetic charging ultimately comes from the fact that apple is finally moving on from lightning with the iPhone 15, and almost all of the devices I use these days are USB C.

I’ll probably still use magnetic charging for the Micro USB stuff since I already have so many cables, but there are some downsides to magnetic charging no one really talks much about.

Like for example, I always felt responsible to carry a charger with me in case I was out with friends and my phone needed some extra charge to make it through the night. In most cases, my friends would offer me a charger, and I’d have to apologize and remind them I have these adapters I use for magnetic charging. You might wonder why I dont just, pull out the adapter while I use their charger. Well, any time I’ve tried to remove the adapter on most devices myself, it’s snapped. I have lots of spares from all the charger’s I’ve bought, so it’s not too big of a deal, but it’s definitely annoying. The only way I’ve been able to remove them with confidence without that happening (admittedly easier on some devices than others) is a pair of small pliers, which for a bit I just carried with me in a bag, before deciding it was easier to just keep a spare charger with me.

I did have a Magnilink cable I used in my car to connect to car play, and while I’m not 100% sure if this is due to the cable or poor connection, it wasn’t reliably connected. Sometimes in the middle of driving using the navigation, it would just disconnect, and at a light I’d have to unplug it, try cleaning it, and other random things to fix it. Sometimes it would work, others I couldn’t get it to work for the life of me and would just drive home without carplay which was very frustrating. Again, could be the fault of my car, as the car radio has always been finicky.

More recently Magnilink has their Pro chargers, with 100W charging which is enough for most devices (unfortunately not enough for my laptop which needs 130W, worth checking how much your biggest devices need before buying), and while these chargers are fantastic and it’s amazing charging higher end devices quickly, they’re not backwards compatible. That is to say, if I want to utilize my phone’s max 30W charging which feels so fast and nice, I had to have enough pro chargers and no longer use the normal once since they also have different adapter magnetic tips that only work with their corresponding group of chargers.
This was disappointing since I’d been following the pro since its announcement on kickstarter, and it meant I had more cables to buy than I had wanted to if I wanted to keep using them around the house and in my car and stuff.

Ultimately with my current magnetic charging ecosystem having 2 main types of cables, and knowing if I went back to traditional charging I’d have 2 types of cables, I don’t see much of a reason to continue with magnilink, however, there’s also a couple reasons I’m concerned and that have made me want to switch more.

Namely, I’ve had this happen a few times with traditional magnilink chargers and the pro variants, but sometimes when charging something isn’t working right. I don’t know enough about specifically what happpens, my guess would be the adapter tip isn’t correctly transferring the power to the device, because a couple of times I’ve plugged in my phone or another device like an iPad I used for notes in class, and the tip would be burning hot when I realized it wasn’t actually charging. I’ve burnt myself but nothing serious, just annoying. I don’t know why it happens, but it feels concerning to my safety and well, the safety of my devices. I don’t think something that hot plugging into the device is a good thing, but I’m no expert.

Ultimately, it should tell you something that I’ve stuck with this brand for so long. I do think they’re the best when it comes to magnetic charging, I’m just moving on from it for the reasons above.

2023年10月25日
自発的なレビュー
5つ星のうち1の評価

Rubbish

I bought the two metre cable and from the beginning it doesn't work. The USB C socket is a loose fit in the phone but even when held in it still doesn't charge. The "help" doesn't reply of course. Just another POS sold on the internet. Don't waste your money like me.

2023年10月30日
自発的なレビュー

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