Manebí レビュー 709

Great client support service. It’s true that the shoes doesn’t have a consistent sizing (this is not the first time I buy), but the support recieved from the team on sorting things out, in time and quality has been great!

Ho acquistato due articoli nello store di Manebi a Napoli.
Sono stata in negozio ad attendere circa un ora e 20 a causa di una commessa lenta, inesperta e molto poco professionale che mi ha proposto prima uno sconto che dopo un ora si è resa conto di non poter fare. Mi ha fatto perdere solo tempo
Pessima esperienza

Footwear sizes differ greatly. Had a 46 before and bought a pair again on sale that did not fit all of a sudden. Exchange declined because of ‚sale‘. Customer services was either cognitively unfit fot the job or pretended to be. Never again.

fantastiche, belle e confortevoli

Es la segunda vez que compro sandalias Manebí y no pueden ser más bonitas y cómodas. Servicio post venta de 10, muy amables, atentos y comprensivos. Volveré a comprar seguro.

Excellent quality product and fast delivery and great customer service

Severe delay in delivery, I am still waiting for my products and would expect at least an intermediate status of the order.

quick delivery. good communication . nice shoes, fitting perfectly.

Great quality and beautiful designs. Delivery took two weeks, so not super fast but I wasn’t in a rush.

I placed a big order, and it took a long time for it to arrive. My email confirmation for the order said “free shipping” but I got a fedex bill for the shipping for $243. The shoes aren’t as good as the previous pair I bought 18 months ago. I wore them once and they are falling apart. Overall a huge disappointment and not a company I will shop with again.

Terrible Experience with Hidden Customs Charges
I'm extremely disappointed with my recent purchase from Manebi. While I was prepared to pay the listed price for my order, I was blindsided by an additional £92 customs duty charge that appeared without any prior warning or communication from the company.
At no point during the checkout process was I informed that I would be responsible for customs duties. They claim this is in their T&Cs, but this information is hidden somewhere deep down. This lack of transparency and not making the customer aware at the time of purchase is completely unacceptable for an international retailer. In addition, no other European retailer puts these duties on the customer, they are absorbed by the company.
Being hit with nearly £100 in unexpected fees after already completing my purchase felt like a bait-and-switch tactic. Any reputable company selling internationally should clearly disclose that customers may be liable for customs duties, taxes, and handling fees before the purchase is finalized.
when confronted by this, their Customer Service was appalling. In addition, they charge fees for the return of items.
The surprise charge has left a very bitter taste and I won't be ordering from Manebi again.
I'd strongly advise other UK customers to shop elsewhere unless you're prepared for potentially significant hidden costs on top of your order total.
Poor communication and lack of transparency, as well as very poor customer service. Would not recommend!!

I adore Manebi shoes – they’re stylish, well-made, and absolutely essential for summer. 🌞
Very customer friendly, quick to reply and openminded when it comes to individual clients requests. Grazie 😉
Sometimes delivery takes a little longer and service when issue is trying to do their best, but so far we always found a solution. Express order with extra costs can be tricky, because often orders can be delayed.
Overall, I fully recommend Manebi and can’t wait for new colors to arrive in the open wedges! 😍

More than 15 days to recieve my order
More than 48 hours to recieve my answer about the situation by WhatsApp (I still wait for the email answer)
The only thing that tell me is that the problem is from the courier but they don’t tell me anything else…

I love the skirt I purchased, but it had a weird smell. Their customer service team offered a refund to cover my costs of dry-cleaning. Very appreciated and now I get to wear my cute skirt! Thanks.

It was a good experience because first of all I received a reminder for a summer offer, so I bought my shoes in a better price. I have previous experience with Manebi for the same shoes, and that is why I bought them again. The quality of product is great and also the delivery was fast.

Great products ,I especially love the collaboration with Alex riviere

Apprezzo molto la qualità e il design di questo Brand.

Come al solito tutto perfetto!! Spedizione super veloce packaging meraviglioso e poi io adoro i vostri costumi !!! Per non parlare degli abiti .. ne ho una Collezione

I absolutely love Manebi ! Their clothing and footwear exude the perfect blend of effortless elegance and incredible comfort. Every piece I've purchased feels like it's made with care and attention to detail, from their high-quality materials to their timeless designs. The customer service is also exceptional! Every interaction I've had with their team has been smooth, helpful, and professional, making me trust. If you're looking for a clothing company that combines quality, style, Manebi is a fantastic choice.