mannersldn.com レビュー 

Love love love . Ordering - easy, delivery excellent, clothes stunning, haven’t got tops/bra size quite right yet but dress and hoodie and balloon bottoms fantastic love the fabric brilliant quality. Definitely be ordering again

I love the clothing from this company and have ordered from them multiple times. However, I received a random charge to my account last week (March 2026) from FedEx and when I contacted them to understand this charge I was told Manners London was charging me extra shipping for an order I placed in September 2025. This business did not notify me of this extra charge and simply charged my credit card I had initially used to make my purchase last year (which included excess fees for shipping already). I attempted to contact the business to dispute this charge and did not hear back. This is shady/fraudulent business practice on their part - so they have lost a repeat customer. I write this as a warning to other customers- you may get charged a random hefty sum from this business in 6 months and never receive an explanation. This should be unacceptable. I am still fighting it.

I sent my return back to Manners and it was received on the 9th Feb and approved on the 10th Feb. However, as of posting this I have still not received my refund. I emailed them on the 9th March with no response and so followed up on the 17th March. Still nothing! So disappointing wanting to support a small women-led business and to be treated like this. Would recommend steering clear of Manners.

Great products, good customer service AND NO BRAS!!! EVER! 😁

Great product. Comfortable and flattering. Extra points for super quick delivery.

This company popped up on my Instagram and I've been looking for a little black dress, so I thought I'd give them a try. I'm so menopausal, nothing fits, I feel dreadful, don't feel sexy anymore and I can't wait to get home and get out of whatever I've managed to squeeze myself into because it's so uncomfortable.
I ordered the Asri midi-dress in black, hoping I could wear it for a meal this weekend. Ordered on Friday and it arrived Monday morning. Well what can I say, I'm absolutely delighted! It looks absolutely amazing! It's so comfortable, but my boobs look epic and I definitely don't need to wear a bra with it. I actually have a waist back in this dress, I'm so excited to get some heels on and actually feel a bit more like my old self before I gained 3 stone and constantly feel hot, sweaty and trussed up in clothes that don't fit me properly. I shall be ordering every colour and I have my eye on the tracksuit you have just brought out come pay day. Thank you so much for making me feel nice again, my new favourite brand I'll be ordering everything!

I really want to support this company as a small business, and because I think their values and size inclusivity are great. Sizing is hard to get right so I could forgive them if the sizes were a bit off - I ordered several sizes, and I checked their returns policy before ordering. Several items did not fit as expected but a few tops did and were extremely comfortable, flattering, and well made.

However, I was unpleasantly surprised this week when I realised that a return I sent in December 2025 still had not been refunded, despite the returns portal stating it had been processed. I sent an email to chase and they have got back to me saying the refund will be issued with a time frame. I can't help thinking that if I never chased it I would just never have received my refund. I'll wait and see if it arrives now.

Manners, I want to love you but you have to sort out this returns problem! It's not truly size inclusive if you don't have a good returns process, since clothes are bound to fit different bodies differently and returns are inevitable!

Why can't I get a reply from your email address? Returned an item, but no email, no refund, no-one to contact. Just radio silence!!! I've been a good customer but this is ridiculous!! Its bad enough I had to pay to return it, now I haven't even got the refund! Reply to your emails or better still do the refunds.

The clothes and the ethos are fabulous without doubt. However, the lengthy delays for returns is extremely disappointing.

I am currently waiting to receive a pair of trousers I ordered in December last year 5 weeks ago.

I have sent several emails to chase this. Some have had no response. I want to buy more clothes from this brand because the quality of the clothes is excellent and first class.
However, lengthy returns, ignoring emails,
And delays with the exchanges for me means the customer service isn’t what it could or should be.
I am suitably put off ordering anything else.

Omg !!!!! Just received my second dress in two days and can I just say oh my f@@kin God they are incredible. I was having a bit of a jan day ,I dress up a lot for work. I just wanted something stylish that would make my body look great. it’s done all of that thank you so much. women Shop manners London bloody love it. 

THANK YOU

The clothes are wonderful. The actual operations of the company are not and, unfortunately, this is more essential. I returned some clothes in November - 3 months later and they haven't refunded my money, they acknowledged receipt of the parcel, but not a word since. No refund money, no responses to my emails, nothing. But in the meantime I've received about 1000 marketing emails from them.

Very speedy delivery and high quality product.

I ordered a dress, which arrived with a hole on a sleeve. Not what you expect for a dress worth £159 plus shipping cost.Impossible to contact the Manners. No reply to email,
Instagram or FB messages (despite them posting on social media few times a day).
I read people wait ages for refund. Should have read reviews before ordering :-/
Think twice before ordering!

Gorgeous clothes, beautiful quality. This was my first purchase and already saving for the next.

Disappointed.

Order number: 76243.

I have been desperate to try this company for a long time and saved up money to try. Unfortunately despite using the size guide all 3 items were far too small with no chance of fitting based on the measurements.

I returned my items within the time frame and as I had paid with klarna I extended my payment to cover the refund window as I cannot afford £300 on clothes I don’t own. Unfortunately despite confirmation my return was received on 21/11, I have yet to receive a refund and have not received a response to my email chasing this up.

Very disappointing given the high cost point, I would struggle to justify ordering again as I could not afford to lose out to the return window again.

If anyone from manners sees this please could you look into my return at your earliest convenience.

Love everything about the tops! Will definitely buy again <3

Have purchased before, great quality every time fast delivery and fabulous customer service being able to follow on a journey together .More than just a company.highly recommend

I bought some items last week, I have sent a message for the process of return as I need to return some due to size but I have had no response

Pretty disappointed with this company. I have had my eye on their products for some time but hesitated before buying as they are very expensive for what they are. I placed an order and while the clothes seem high quality, they didn’t fit so I returned them for a refund. I had an email on 06/11/25 confirming that they had received my return and were processing it. It’s now 28/11/25 and I still haven’t received my refund. My emails go unanswered. Really poor customer service.