Manning Stainton Mortgage Advice Bureau レビュー 

952
TrustScore 5段階評価の5

5.0

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5つ星のうち5の評価

5star experience from Sophie and Katie at the mortgage advice bureau! As first time buyers this can be so daunting, the girls were stellar! Proffessional, prompt, competent, patient. Can't fault them... もっと見る

5つ星のうち5の評価

Amazing team, Vicky is amazing, she explained everything properly and put my stress to ease, as first buyer I so much needed. I can't help her enough, Dominic is amazing too, thanks guys! Really re... もっと見る

企業が回答しました

5つ星のうち5の評価

MAB did my original mortgage in 2016 and made the whole process very smooth and easy to understand for a first-time buyer. I came back to them for my remortgage in 2021 and again in 2026 and it's espe... もっと見る

企業が回答しました

5つ星のうち5の評価

We are first time buyers and didn’t know anything about the mortgage or house buying business at all. Sunjay Chauhan was our initial advisor and was extremely helpful and answered all of our questions... もっと見る

企業が回答しました

企業情報

  1. 住宅ローン代理店

当該企業による記述

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


連絡先

5.0

優良

TrustScore 5段階評価の5

952件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5.0

すべてのレビュー

(952)

過去12か月のレビュー数: 261

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5つ星のうち5の評価

Absolutely outstanding from start to…

Absolutely outstanding from start to finish! The fastest completion from the most competent incredible staff! From viewing the property on the 16th March to completing on the 2nd April !!
Cannot recommend highly enough and will definitely use again. Massive thanks to Emma who was simply amazing

2026年3月16日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that you had such a positive experience with our efficient and helpful staff! We appreciate your recommendation and are so glad everything went smoothly for you. Thanks for your feedback!

5つ星のうち5の評価

Fantastic experience Amanda was…

Fantastic experience Amanda was brilliant she made every bit of the process understandable

2026年3月10日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're glad you found the process understandable and that you had such a fantastic experience. Thank you for your positive feedback!

5つ星のうち5の評価

Excellent

Our mortgage advisor Tom Hawley was fantastic. Communication was excellent. He was proactive and thorough and clearly explained our options to us.

2026年3月12日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that you had a fantastic experience! We appreciate your feedback regarding the excellent communication and thorough explanation of options.

5つ星のうち5の評価

Supportive advice and consultation

Supportive advice and consultation. Thomas went above and beyond to secure an interest rate during a spontaneous rise.

2026年3月27日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We appreciate your positive feedback and are so glad we could provide supportive consultation and secure a great interest rate for you.

5つ星のうち5の評価

Great mortgage advice

Sunjay was brilliant throughout the process of buying our house. We were first time buyers and he was very clear and patient. We had a couple of meetings before applying for a mortgage and it was great to have somebody to guide us through the process and do it in a relaxed and personable way. Having not done this before, we didn’t know how to navigate things like insurance and the sensitive information that was needed, Sunjay explained and took us through it in a way that made us feel very comfortable. Once things got started, Dominic was extremely efficient and communicated with us clearly at each stage. We couldn’t have asked for better advice and guidance.
Thank you!

2025年10月13日
自発的なレビュー
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that you had such a positive experience as first-time buyers. It's great to know the guidance provided was clear, patient, and made you feel comfortable during the process. We appreciate your kind words and thank you for your feedback!

5つ星のうち5の評価

Really smooth process and both…

Really smooth process and both Nathaniel and Lucy were excellent. As a first time buyer the house buying process is daunting so having their expert guidance and transparency really helped! Looking forward to moving into my firat home and would definitely recommend MAB!

2026年3月26日
自発的なレビュー
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that the process was smooth, and the guidance helped you as a first-time buyer. We appreciate your recommendation and hope you enjoy your new home!

5つ星のうち5の評価

Life insurance, mortgage broker

I have been assisted by Vanessa Lawton. She helped me all the way about my mortgage and some life insurance. Her professional touch made a big difference in my life, and she is someone that I can count and trust.
I do recommend Vanessa Lawton 100% and her work,

2026年2月17日
自発的なレビュー
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We appreciate your positive feedback. It's great to hear that you had such a wonderful experience and that you felt supported throughout the process. We value your recommendation!

5つ星のうち5の評価

Making the process of taking out life insurance stress free

From the moment Vanessa starting to provide me with help and advice, she was excellent. She made the whole process of taking out a new life insurance policy really smooth, easy and stress free. She was really knowledgeable and could answer all the questions I had. Just a super professional service.

2026年3月24日
自発的なレビュー
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that the life insurance policy process was smooth and stress-free, thanks to the advice and knowledge provided. We appreciate your positive feedback on the professional service.

5つ星のうち1の評価

We had a very disappointing experience…

We had a very disappointing experience with Mortgage Advice Bureau. Our circumstances were explained clearly from the start, including credit history issues and a high LTV, and we were reassured that suitable mortgage options were available. However, after months of poor communication, repeated reassurance, and multiple unsuccessful applications, it became clear that our case had not been handled with the level of care and judgment we expected.

We often had to chase for updates, and at a critical stage close to completion we were informed that our broker would be on leave without proper support in place.

What makes this even more frustrating is that another broker was able to secure us a mortgage under the same circumstances within weeks.

Overall, the service lacked transparency, urgency, and professionalism. I would never recommend anyone to deal with MAB.

2026年1月28日
自発的なレビュー
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience and appreciate you bringing this to our attention.
We have carried out a full review of your case through our formal complaints process. While we always aim to provide clear guidance and support throughout the mortgage journey, we recognise your concerns regarding communication and service.
As with all mortgage applications, outcomes are subject to lenders’ individual criteria and final decisions, which can vary and are outside of our control.
Your feedback is important to us, and we will use your comments to continue improving our service.

5つ星のうち5の評価

Proactive customer service representative

From the moment Vanessa proactively reached out to us she was incredibly responsive, friendly, and genuinely eager to help. She listened carefully to my concerns, kept me updated throughout the process, and went above and beyond to make sure everything was resolved quickly and smoothly.
Would definitely recommend Vanessa to anyone wanting to review their Income protection insurance!

2026年3月23日
自発的なレビュー
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received. Thank you for recommending our services!

5つ星のうち5の評価

They have made our first time home…

They have made our first time home buying experience so easy. They have been very helpful, especially a college in particular Sophie. Whenever we needed help or advice they have been there to help. Quick replies.

2026年2月9日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that your first home buying experience was made easy with our help! We appreciate your kind words and are glad we could provide helpful advice and quick replies.

5つ星のうち5の評価

Thanks Emma!

Emma was absolutely amazing. Could not ask for better help.

2026年3月18日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We are so happy to hear that you had such a wonderful experience. Thank you for your positive feedback; it means a lot to us.

5つ星のうち5の評価

your staff are very helpful contacts…

your staff are very helpful contacts for anything better from them

2026年3月2日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We appreciate your kind words! We're happy to hear that our staff could be helpful and meet your needs effectively.

5つ星のうち5の評価

Dominic Challinor and Sunjay Chauhan…

Dominic Challinor and Sunjay Chauhan are just fantastic. They are able to put you at ease in a matter of minutes and to explain complex details in an easy, yet complete way. Informative, competent, and fully supportive. Always available to clarify doubts and make the mortgage application a breeze. Highly recommended!

2026年2月11日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that you found our team members fantastic! We appreciate you highlighting their ability to explain details clearly and provide full support. Thank you for your recommendation!

5つ星のうち5の評価

Helpful and professional service

Helpful and professional service
No question too small

2026年3月13日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We appreciate your kind words! We're glad our team could provide helpful and professional support, answering every question.

5つ星のうち5の評価

Communication and explaining things ti…

Communication and explaining things ti clients is on another level both Vicky and Dominic i can't ask for a better service

2026年3月9日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that our communication exceeded your expectations. Thank you for sharing your positive experience with our service!

5つ星のうち5の評価

Excellent

Excellent, helpful and caring.

2026年3月4日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We appreciate your kind words; we are so glad that you had a positive and helpful experience with us.

5つ星のうち5の評価

First time buyers need this excellent support

I am a first time buyer and the Manning Stainton Mortgage Advice Bureau team have been so supportive through the process. The team of Sunjay and Dominic have helped me through buying a house (advice of what is needed), submitting a offer, when your offer is accepted, getting a mortgage, what insurance is needed, to just general advice. No question has been left unanswered. If I have any friends/family/co-workers who are going to go through this process I will be directing them to the MAB. Brilliant service.

2026年3月10日
自発的なレビュー
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that you found the team supportive during your first home-buying experience. We appreciate your kind words regarding the advice and guidance provided throughout the process. Thank you for recommending our services!

5つ星のうち5の評価

Great experience using Manning Stainton

Great experience using Manning Stainton. Steve Parker and Lucy Simpson made life easier and look after everything. They were professional and accommodating throughout. Ensuring I had everything in place to get the best mortgage deal. Thank you

2026年3月6日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that you had a great experience. It's wonderful that our team made the process easier for you and were professional and accommodating. Thank you for your positive feedback.

5つ星のうち5の評価

Five Star Service

Fantastic experience with MAB.Emma and Elizabeth were very professional and kept us informed at every stage of the mortgage process. Their guidance made everything much easier and stress-free. I would definitely recommend them to others.

2026年2月26日
Manning Stainton Mortgage Advice Bureau ロゴ

Manning Stainton Mortgage Advice Bureau からの回答

We're happy to hear that you had a fantastic experience. We appreciate your kind words and are so glad that our guidance made the mortgage process easier and stress-free for you.

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