Maple Prime レビュー 

Maple Prime からの回答

2026年2月5日

Thank you for your review! We're glad you enjoyed the great price and speedy service. We appreciate your support!

Maple Prime からの回答

2026年2月5日

Thank you for your kind words! We're thrilled to hear you had a positive experience with our customer service. We’re always here to help!

Maple Prime からの回答

2026年2月1日

Thank you for your positive feedback on our fast communication and great packaging. We look forward to serving you again in the future!

Maple Prime からの回答

2026年1月27日

Thanks for your feedback! We’re happy you enjoy our products and are always working to make ordering easier.

Maple Prime からの回答

2026年2月6日

We’re truly sorry for the frustration this situation has caused and understand how disappointing this experience must have been.

We apologize if our shipping expectations were not communicated clearly. Expedited shipping affects the delivery transit time only (reducing it from our standard 5–8 business days to approximately 2–3 business days once shipped), but it does not change the item processing time prior to shipment. We understand how this can be confusing, and we’re sorry for any misunderstanding.

We have already reached out to you directly to review this situation, explain the delay, and offer compensation, as we genuinely want to make this right for you. Your experience matters to us, and we never want a customer to feel overlooked or misinformed.

Please feel free to reply to our emails at any time so we can continue assisting you and find a resolution that works for you. We truly care about our customers and are committed to providing better service.

— Maple Prime Support Team

Maple Prime からの回答

2026年1月19日

Thank you for your feedback, and we’re really glad to hear you loved the product! We’re truly sorry about the long delivery time and understand how frustrating that can be. Shipping delays can sometimes happen with carriers, especially during busy periods, but we know that doesn’t make the wait any easier. We appreciate your patience and your support, and we hope to provide you with a faster and smoother experience next time.

Maple Prime からの回答

2026年1月19日

Thank you for your kind review! We’re glad the perfume was exactly as expected and offered at a great value. We look forward to serving you again.

Maple Prime からの回答

2026年1月19日

We really appreciate you sharing your experience! We’re happy everything arrived safely and within a reasonable time during Christmas. Thank you for choosing us!

Maple Prime からの回答

2026年1月19日

We truly appreciate your feedback! We’re happy you enjoyed the selection and pricing, and we look forward to serving you again soon.

Maple Prime からの回答

2026年1月19日

Thank you so much for sharing your experience and for your kind words about our company — we truly appreciate it! Fragrances can definitely smell different from person to person due to individual skin chemistry, so your point about trying it on him again makes total sense.

We’re really glad to hear you still had a great overall experience with us, and we truly appreciate your openness and understanding. If you ever have questions or would like recommendations or samples to help find the perfect match, our team is always happy to help. We look forward to serving you again!

Maple Prime からの回答

2026年1月9日

We’re thrilled you found the perfume you’ve been searching for! Thank you for your kind words. We can’t wait to have you back for more.

Maple Prime からの回答

2026年1月19日

Thank you so much! We’re happy to hear everything went smoothly and truly appreciate your support.

Maple Prime からの回答

2026年1月19日

We’re very sorry for the frustration and delay, especially since you were hoping to receive this in time for Christmas. Once the carrier marked the package as lost, we reached out and processed a full refund for you right away.

While shipping delays are outside of our control after the carrier receives the package, we truly regret the experience and appreciate your feedback, as it helps us improve our service and communication moving forward.

Maple Prime からの回答

2026年1月9日

Thank you for sharing your feedback! We apologize for the longer than expected shipping time and appreciate your patience throughout the process.

Maple Prime からの回答

2026年1月9日

Thank you for your feedback! We’re glad your item arrived safely and appreciate your patience with the shipping delay. We hope you enjoy your purchase!

Maple Prime からの回答

2026年1月5日

We’re glad our representative was able to assist you and that you were happy with the pricing, fast shipping, and product quality. We truly appreciate your support and look forward to serving you again soon.

Maple Prime からの回答

2026年1月5日

Thank you for taking the time to leave a review! Look forward to serving you again.

Maple Prime からの回答

2026年1月5日

Thank you for your feedback! Your support means a lot to us.

Maple Prime からの回答

2026年1月5日

Thank you for your review! We appreciate your trust in Maple Prime.

Maple Prime からの回答

2026年1月19日

We’re very sorry to hear about the delay and understand how frustrating it is to be waiting this long for your order. That’s certainly not the experience we want for our customers.

We’re glad we were able to reach out to you directly so we can review your order and provide the best possible solution. While shipping delays can sometimes occur with the carrier, we always want to make sure our customers are supported and taken care of when this happens.

Thank you for bringing this to our attention and giving us the opportunity to assist you further. Your satisfaction truly matters to us, and we’re committed to resolving this for you as quickly as possible.