Marbesol レビュー 1,011

Terrible company. We reserved three cars. When we came they had cancelled two of them, saying a coworker did it and nothing could be done. Not even a discount help for taxi or anything. They don’t care about their customers and will do nothing to help. A few days before we emailed them getting the cars confirmed and they didn’t even send a mail when they cancelled.

Stay far away from them!!!!

Muy bien atendido y buen coche. Lo unico que estan un poco viejos y maltratados pero el servicio y el precio es muy bueno.

Soy cliente desde hace tiempo y la verdad nunca no e tenido ninguna pega

Está todo preparado.

Ich miete nun schon seit mehreren Jahren bei Marbesol und bin rundum zufrieden. Der Service ist stets professionell, die Abwicklung bei Abholung und Rückgabe erfolgt zügig und die Fahrzeuge sind in einem einwandfreien Zustand. Ein absolut zuverlässiger Partner für Mietwagen, den ich gerne weiterempfehle!“

We were lucky to be given a brand-new car, which was a great start. The staff were also helpful throughout.
However, the minibus transfers let things down. Pick-up felt a bit haphazard, we waited around 10 minutes and the return journey was similar, with another wait of about 10 minutes. There’s also no clear queuing system for the return, which can lead to confusion and occasional conflict between customers.
Overall, a good experience with the car and team, but the transfer process could be much smoother.

Ho dato solamente due stelle per la pessima accoglienza all’uscita dell’aeroporto, dove un vostro incaricato addetto all’accoglienza del clienti ha continuato tranquillamente a scherzare con i suoi colleghi e non ci ha fornito indicazioni per il tempo di attesa della navetta che è stato di oltre 20 minuti senza nessun tipo di giustificazione, quando la navetta è arrivata, ci ha detto che non era il nostro turno ma c’erano delle persone prima di noi quindi abbiamo atteso altri 10 minuti e quando ho chiesto spiegazioni, ovvero ci poteva dire che il momento era delicato per il cambio del personale che ci sarebbe stato un po’ di attesa e prima di noi ci sarebbero state persone arrivate prima, alle mie rimostranze sul pessimo servizio si è comportato in maniera molto maleducata, minacciando di non fornirmi il servizio navetta, non ricordo il nome del vostro incaricato, anche perché non mi ha voluto fornire le sue generalità e ha girato e nascosto il suo cartellino identificativo: corporatura minuta capelli biondi ossigenati e occhiali.
Per il resto tutto perfetto, check-in e check out rapidissimi, le persone dell’ufficio disponibili e gentili, automezzo nuovo e in perfette condizioni

Používám služby Marbesol dlouho ale v poslední době se zhoršuji. Naposledy nebylo vůbec připraveno objednané auto, potom mi dali manuál místo automatu, potom hledali jiné auto a namísto 10 minutového vyzvednutí jsem tam strávil 45 min. a jeste naštvaný. Opakuje se ze není v autě ani kapka vody v ostřikovačích, nebo stěrače už mají gumy dávno po smrti takže ten zvuk je jak polysterenem po skle a pouze to rozmazává prach.
Neni to nic co by byla katastrofa ale je škoda ze kvalita jde takto dolu.

30EUR for a 100EUR traffic fine. Not to pay it, just for them to notify me I need to pay it.

Very quick service when collecting the car

Muy bien servicio, rápido y sin problemas. Y a la hora de entregar el coche todo muy bien.

Esta vez 4 , el tanque 3/4...es difícil calcular si echas más o menos...mejor lleno...y se devuelve llena.

Bra bil, enkel bokning, trevlig personal. Väntetiden på transfer från och till flygplatsen kan förbättras ( kortare väntetid ).

The cars are good quality. The prices are very good and the package is comprehensive (even though we have annual rental car insurance). The pick up and drop off are very smooth and the transfer to the airport quick. The second time we have used them and would definately use again.

Used Marbesol for 16 years, usually 3 times a year. Excellent staff, never had any mechanical problems, efficient service, transport from airport to pickup 5 minutes. Tried other hired companies previously but marbesol the best in my opinion

Always great service from meet and greet transfer from airport
Only. Short ride away
Prompt service as a platinum member
We have used Marbesol for at least 35 years
Always good prices everything included
Pick up and return same fuel level do you only pay for what you use
Great service after drop off back to airport

Toujours très bien très professionnel merci

Wederom vriendelijk, snel en correct 👍👏

Un equipo profesional y muy amable.
Los precios son muy competitivos, totalmente recomendable.
Muchas gracias, seguiré confiando en vosotros.

Llevo varios años viajando a Málaga y necesito vehículo,y siempre he visto que son los más económicos y por cuestión de entrega temprana ,no hay problema,tienen servicio de recogida en sede y traslado al aeropuerto,y hasta el momento,me gusta y seguiré con ellos .
Único problema,si tiene intensión de recorrer toda la península, estás limitado,

wij huren al 10 jaar auto's bij marbesol, slecht een keer ging het mis, toen was er geen bevestig gestuurd of aan gekomen. er is toen niet netjes gehandeld, waren niet bereid om voor ons toch nog een auto te reserveren en lieten ons gewoon op de airport staan, was een beetje jammer.