As an industry professional that has worked with many distributors over the past 25+ years, I have to say few companies have cause me as much consistent frustration as working with Marble Systems has.... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I just want to share my excellent experience with marble system and it's customer service. I am remodeling my bathroom but unfortunately ran out of St. Laurent marble tiles. Luckily, I found the same... もっと見る
Always have great customer service with follow up. Easy to contact on the phone and by email. Showroom staff and warehouse staff step up to help with material selection. Had a short shipment once.... もっと見る
I ordered tile, waited more than a week to get any information when my order will be shipped, then received email that my order will be shipped next day and then ten minutes later another email that m... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Since 1982, Marble Systems has been committed to delivering sublime collections of natural stone. Quarried and processed to exacting specifications using the latest manufacturing technology, our product lines are produced in a wide variety of specialized surface finishes. With distribution and design centers in Washington, D.C., New York, Florida, Puerto Rico and Los Angeles, Marble Systems is uniquely positioned to provide a virtually unlimited supply of the industry’s highest quality natural stone products. Today, Marble Systems has emerged as the leading choice among top architects, interior designers and discriminating homeowners seeking the finest in natural stone products. Several of our most prestigious projects include: Merrick Plaza in Miami, Trump Plaza in New York, and the Bellagio Casino in Las Vegas.
連絡先
Dorr Avenue 2737, 22031, Fairfax, 米国
- +17032041818
- info@marblesystems.com
- marblesystems.com
Very disorganized company!
As an industry professional that has worked with many distributors over the past 25+ years, I have to say few companies have cause me as much consistent frustration as working with Marble Systems has. While their products are beautiful, their quality control and customer service is absolutely terrible. Orders are often placed wrong, on their end, or shipments arrive in poor condition. Freight is extremely expensive and not competitive within the industry at all. There are frequently availability issues that have caused us to have to redesign spaces for clients after designs were finalized. Most recently, our new rep, refuses to help us and doesn't want me contacting her, she only wants us to deal with the inside office team, rather than helping us with issues herself. So as a dealer, we basically have no representation. When we had a good rep we knew if there were issues at least he would help get them sorted out. But now we don't even have that. This was the final straw for us and is causing us to look for alternative sources.
2026年1月22日
自発的なレビュー
Efficient and so helpful!!
2025年2月1日
自発的なレビュー
Excellent customer service
Our representative Febrina, jump into action immediate to help us satisfy our customer. No hesitation! Febrina & Marble Systems truly want to be there from start to finish and then some!!
We appreciate the immediate response and the dedication to working together.
2022年12月8日
自発的なレビュー
Great customer service with great tiles!
2022年12月7日
自発的なレビュー
Truly
Truly, with all the assistance of variety based general administrations, this site was anything but difficult to utilize, yet its designs were very little better. They have beneficial courtesies, so with 9/10, I'm fulfilled.
2021年5月6日
自発的なレビュー
Sample shipped quickly.
Ordered a sample and received quickly
Didn’t get a response to my follow up question
2021年2月4日
Cansu was very helpful in getting my…
Cansu was very helpful in getting my samples to me quickly. Beautiful when they arrived.
2021年1月25日
Truly
Truly, with all the assistance of variety based general administrations, this site was anything but difficult to utilize, yet its designs were very little better. They have beneficial courtesies, so with 9/10, I'm fulfilled.
2021年1月17日
自発的なレビュー
They have saved my marble floors twice…The Best
They have saved my marble floors twice they are amazing I would not recommend them unless they were fantastic and they are!
2020年11月12日
Very nice and helpful people!
2020年11月12日
I ordered a sample online and it came…
I ordered a sample online and it came right away. I was contacted with tracking which was very helpful.
2020年11月3日
What a great company to work with
What a great company to work with! Excellent customer service.
2020年10月28日
自発的なレビュー
Excellent selection and very…
Excellent selection and very knowledgeable and helpful staff
2020年10月20日
Prompt and very good communication!
I was happy and surprised to get a sample mailed to me immediately! Sadly it doesn't match my 10 year old backsplash that I wanted to extend...close but not exact. Also, they were excellent about following up with me. I wish that my old tile was available.
2020年10月20日
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