Arrived well packaged sooner than expected nice quality earrings heavy as expected sizing is great thought they would be smaller like huggie hoops didn't want them like that came out perfect for size.... もっと見る
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レビュアーのコメントを見てみましょう
On behalf of my stakeholder: He would just like to say this was 5 star customer service when repairing/replacing his bracelet. Valentina went above and beyond to accommodate his request and dea... もっと見る
Truly satisfied with the bracelet which is stunning. I love showing off this chonker of a bracelet with the glitzy yellow sapphires. Import taxes ($100+) were the only unwelcome surprise - but I may h... もっと見る
Excellent service, j'ai apprécié. J'ai passez ma commande depuis l'Afrique, au Togo précisément et jai reçu a peine 2 semaine . Il sont rapide et la qualité du produit est excellente.il sont professio... もっと見る
企業が回答しました
企業情報
当該企業による記述
MARCO DAL MASO is a luxury jewellery house dedicated to craftsmanship, creativity, and contemporary design. Founded with the vision of reimagining Italian jewellery traditions for the modern world, each piece is handmade in Italy by skilled artisans whose expertise has been passed down through generations. Our collections span rings, necklaces, bracelets, earrings, and engagement jewellery for both men and women. Every creation is designed to carry meaning and individuality, distinctive pieces that become part of the wearer’s own story. Sustainability lies at the heart of our process. We use 100% recycled 18k gold and sterling silver, ensuring that our pursuit of beauty is also a commitment to responsibility. Each collection is produced in limited numbers, making every jewel as unique as the next. From bold statement rings to refined everyday essentials, MARCO DAL MASO reflects a spirit of strength, authenticity, and timeless elegance. Our jewellery is not simply an accessory, but a symbol of identity and artistry, designed to be treasured for a lifetime.
連絡先
4.6
優良
82件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
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Unici e particolari
Cosa si può dire sui gioielli molto originali e belli . servizio impeccabile
2026年5月4日
Perfect First Purchase - From Service to Quality!
Excellent communications during the ordering and shipping process. Very high quality ring - exceeded my expectations. Design is extremely unique and luxurious - have only worn the ring twice and already received multiple compliments from friends and co-workers!
2026年4月17日
Beautiful!
Beautiful!
Purchased a gorgeous Iodized bracelet for my husband and it is beautiful. Will be purchasing more from this company.
2026年2月24日
MARCO DAL MASO からの回答
We’re so pleased to hear that the bracelet made such a strong impression. Pieces like this are designed to feel both distinctive and timeless, so knowing it was the perfect choice for your husband means a great deal to us.
We’ll be here whenever you’re ready to discover your next piece, and we look forward to making your future experiences just as seamless and enjoyable.
Grazie,
MDM
Great designs that makes you stand out
Great designs that makes you stand out, different to what’s out there in the market. Quick international deliveries and all emails answered promptly.
2026年1月26日
MARCO DAL MASO からの回答
Thank you! That sense of individuality is at the heart of every MARCO DAL MASO piece.
We look forward to welcoming you back soon and continuing to deliver pieces - and service - that feel just as considered.
Grazie,
MDM
Beautiful product
Beautiful product ! Would buy from them again. Response to questions was quick also.
Ship time was long coming from overseas.
2026年1月14日
MARCO DAL MASO からの回答
We’re delighted to hear that you’re pleased with the piece itself and that our team was able to support you promptly along the way. That balance of craftsmanship and attentive service is something we care deeply about.
We completely understand your note regarding the shipping time. As each piece is prepared and dispatched from overseas, delivery can occasionally take a little longer than expected. That said, we’re continuously working with our logistics partners to make this experience as smooth and efficient as possible.
It means a great deal to know you would return to us, and we look forward to making your next experience even more seamless from start to finish.
Grazie,
MDM
Excellent service
Excellent service, j'ai apprécié. J'ai passez ma commande depuis l'Afrique, au Togo précisément et jai reçu a peine 2 semaine . Il sont rapide et la qualité du produit est excellente.il sont professionnel, réactifs . Je recommande.
2025年12月15日
MARCO DAL MASO からの回答
Grazie pour votre message, nous sommes ravis de lire votre retour.
Nous sommes particulièrement heureux que votre commande jusqu’au Togo se soit déroulée avec fluidité et dans des délais satisfaisants. Nous savons à quel point la livraison internationale peut être importante, et votre confiance nous touche sincèrement.
C’est un plaisir de savoir que la qualité de votre pièce ainsi que notre réactivité ont été à la hauteur de vos attentes. Vos mots sur notre professionnalisme comptent beaucoup pour nous.
Merci encore pour votre recommandation, nous serons ravis de vous accompagner à nouveau très bientôt.
Grazie,
MDM
MARCO DAL MASO からの回答
Knowing that every aspect of your experience felt seamless is exactly what we aim for. From design to delivery, every detail matters to us, and it’s a pleasure to know it resonated with you.
We look forward to welcoming you back again soon.
Grazie,
MDM
An exquisite and sophisticated piece of…
An exquisite and sophisticated piece of jewelry, that I’m proud to wear. A great service. I’ll be back soon.
2025年11月5日
More than Happy
I have been a customer for the past 3-4 years. I have around 11 earrings and 1 necklace. I bought 2 as a gift.
The quality of the items are excellent. I had struggle finding jewelry of my liking.
Two of my first earrings had issues about a year after i bought them, the company was more than happy to fixed them for me. Making the policies and customer service a 10.
Recently i bought the moneta and the necklace and i am madly inlove with them.
Overall I am more than happy, satisfied with their products and service to their client. Keep it up, Looking forward to get another piece from you.
2025年11月8日
自発的なレビュー
MARCO DAL MASO からの回答
Christian, thank you for your continued trust over the years - it genuinely means a great deal to us.
Reading about your journey with our pieces, from your first earrings to your most recent Moneta and necklace, is incredibly rewarding, truly. We’re especially pleased to know that both the craftsmanship and our aftercare support met your expectations when it mattered most.
Your loyalty and kind words about our service and quality are deeply appreciated. It’s always our intention to create pieces that resonate personally and to stand behind them long after they’ve been worn.
We look forward to accompanying you on your next addition, whenever the moment feels right.
Grazie,
MDM
MARCO DAL MASO からの回答
It’s a pleasure to know that your experience felt seamless from browsing the website through to delivery. We put great care into every detail, so hearing that everything arrived just as promised means a lot to us.
We look forward to welcoming you back again soon.
Grazie,
MDM
Excellent bracelet
2025年10月7日
MARCO DAL MASO からの回答
We’re delighted to hear you’re enjoying your bracelet.
It’s always our aim to create pieces that feel exceptional from the moment they’re worn, and your feedback means a great deal to us.
We look forward to welcoming you back for your next piece.
Grazie,
MDM
I have been purchasing Marco Dal Maso…
I have been purchasing Marco Dal Maso for some time now. Recently I did have to return an item and I am delighted at the level of customer service that i was provided. They went above and beyond to take care of me. I do recommend their products which are of high quality. I also appreciate the outstanding customer service.
2025年9月19日
Very nice experience good service
2025年7月16日
MARCO DAL MASO からの回答
Ciao Myron,
Thank you so much for taking the time to leave us a review. We’re delighted to hear that you had a very nice experience and appreciated our service.
If there’s anything we could have done to make it a full 5-star experience, we’d love to hear your thoughts. Your feedback helps us continue to improve - you can reach at ciao@marcodalmaso.com
We hope to welcome you back again soon!
Great Unique Jewelry
Great unique jewelry, well crafted, and shipping is quick. Highly recommend, will not be disappointed!
2025年6月10日
The class is off Center so it’s…
The class is off Center so it’s extremely hard to fasten and takes a while way darker than it looks like in the picture. In fact you can’t even see the blue.
2025年4月3日
MARCO DAL MASO からの回答
Ciao Joseph,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations.
Our pieces are crafted by hand, and while this brings a unique character to each item, it should never compromise function. If your piece is proving difficult to fasten, that’s something we’d like to make right. As for the colour, we aim for accurate representation in our photography, but variations in lighting and screen settings can sometimes affect how tones appear.
We’d love the opportunity to review your piece and explore a suitable solution, whether that’s an adjustment, exchange, or refund. Please reach out to us at ciao@marcodalmaso.com, and we’ll prioritise resolving this for you.
Warm regards,
The Marco Dal Maso Team
Very responsive
I had a question about their Black Friday sale and they answered very quickly!
2024年12月11日
Bracelet
Got this bracelet for a friend and he loved it. High quality leather and metal bracelet.
2024年12月10日
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