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5぀星のうち2の評䟡

Just an expensive version of Shein. Items had Marelia and Shein labels in them. The quality of the products is poor and they feel cheap and low quality. Don’t waste your money.

䌁業が回答したした

5぀星のうち5の評䟡

Purchased a white lace lingerie set and a few accessories for my honeymoon. Quality is good. Made me feel beautiful on a special night. Will be ordering more from this shop!

䌁業情報

  1. ランゞェリヌ専門店

圓該䌁業による蚘述

Modern women's fashion and lingerie in inclusive sizes — swimwear, lingerie and new styles every week. Bold, considered designs for every body. Shop Marelia.


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3.7

たあたあ

TrustScore 5段階評䟡の3.5

38件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.7

すべおのレビュヌ

(38)

過去12か月のレビュヌ数: 39ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Over Priced Temu/Shein Quality Garments

The Marelia website gives a very luxury impression. Products on the website look beautiful. I was so excited to receive my order. I was so disappointed when it arrived. The chemise I received was cheap material, shoddy design, sizing also very off. It was temu/shein equivalent with a more expensive price tag. Didn't realise these products were being cheaply made and sent from China, there website details are all UK based. I feel thats very misleading, please dont waste your money. They expect you to send it back to china tracked paid with your own money, even though their products are not as advertised. Please be extra cautious if youre thinking about buying from Marelia.

2026幎6月8日
自発的なレビュヌ
Marelia ロゎ

Marelia からの回答

Hi Nicole, thank you for this honest feedback - we're genuinely sorry the chemise didn't live up to what you saw on the site, and we take a review like this seriously.

We want you to know your comments have gone further than this reply: we've raised the fabric quality, stitching and sizing of this style directly with our manufacturer, and this piece won't be restocked until it meets the standard our photos promise. Reviews like yours are exactly how we catch where a product falls short, and we're grateful you took the time, even though we'd much rather have earned five stars.

In the meantime, we'd like to put this right for you personally: we're issuing a refund, and you don't need to send anything back - please keep or donate the chemise. Reach us at contact@marelia.co with your order number and we'll confirm the refund straight away.

5぀星のうち2の評䟡

Just an expensive version of Shein

Just an expensive version of Shein. Items had Marelia and Shein labels in them. The quality of the products is poor and they feel cheap and low quality. Don’t waste your money.

2026幎6月4日
自発的なレビュヌ
Marelia ロゎ

Marelia からの回答

Hi Helena,

Thank you for being honest with us - this one's hard to read, but you're right to call it out.

The pieces you received came from an external supplier we were trialling in our early days, and that's where the mixed labelling and the quality you describe came from. It's genuinely not the standard we want our name on - and it's exactly why we've since moved all production in-house, with our own materials and our own labels. What we ship today is a different product entirely.

None of that fixes your order, though, so I'd like to. Drop us an email at contact@marelia.co and I'll arrange a full refund - no need to send anything back. And if you're ever willing to give the new line a try, I'll personally make sure you get something you love.

Sorry we let you down on this one.
— Miguel, Founder, Marelia

5぀星のうち1の評䟡

Le produit que j’ai reçu est une honte..

J’ai commandé un body qui coûte quand même 35€. J’ai reçu un morceau de dentelle informe, avec des fils qui pendent car les coutures n’ont pas été arrêtées. Un couture qui se découd. Le modÚle ne ressemble absolument pas à ce que j’ai commandé il manque des détails de tissus à l’avant et ds le dos. J’ai des photos à l’appui si nécessaire. Je suis trÚs déçue et écœurée. Cet article ne vaut même pas 5€.

2026幎6月1日
自発的なレビュヌ
Marelia ロゎ

Marelia からの回答

Bonjour,

Je suis vraiment désolée de voir dans quel état votre body vous est parvenu - des coutures non arrêtées et des fils qui pendent ne correspondent absolument pas à ce que nous voulons vous livrer.

Nous vous avons déjà remboursée intégralement : ce que vous avez reçu n'était tout simplement pas acceptable, et il était normal de le corriger sans attendre.

Si vous avez encore les photos que vous évoquez, nous serions reconnaissants que vous nous les envoyiez à contact@marelia.co - elles nous aideraient à faire remonter le problÚme à notre contrÎle qualité pour que cela ne se reproduise plus. Sans aucune obligation, bien sûr.

Encore toutes mes excuses pour cette expérience. Nous espérons avoir l'occasion de vous montrer ce dont Marelia est réellement capable.

5぀星のうち5の評䟡

ok so i was skeptical because i have a


ok so i was skeptical because i have a larger bust (34DD) and thought the cups would be too small but i sized up to L and it actually works. Bra is supportive, not just decorative. Wore it for 6 hours to a dinner and was actually comfortable. Hip straps on the suspender belt can be adjusted which is huge for someone with my body type. 10/10

2026幎5月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Got this as a gift for her

Got this as a gift for her. The packaging alone is beautiful, came in a proper box, felt like unwrapping something from a high end brand. Quality matches the price point. She's wearing the M and says it fits great. Next order already in my head.

2026幎5月20日
自発的なレビュヌ
5぀星のうち1の評䟡

Extremely poor quality, sizing & customer service

1, I had to send an email as I had not been provided any update 4 days after purchase. There was never any response

2, After receiving my items, 2/3 were the incorrect size, despite checking sizing before ordering. So I contact Marelia, their website says they'll respond within 24hrs, they did not.
When they did respond, they said "Regarding the sizing - some of our items can feel smaller than expected, but we do have a detailed size chart on each product page with the exact measurements so you can compare". As I the re-explained that I chexked sizing before ordering, and that 2/3 items are definitely incorrect and that after their attitude I would like to return the whole order instead of the two items.

3, Their policy states that if the return is due to a faulty/damaged item, they'll pay for the return, however they have told me I must pay for international return despite the issue of wrong sizing being on their end.

So far my dealings with them have been stressful, and unsuccessful. I do not recommend buying from them

P.s, they'll only include 4* and above reviews on Shop and their website, concealing any issues customers have experienced - I would include pictures but there's not option for me?

2026幎5月7日
自発的なレビュヌ
Marelia ロゎ

Marelia からの回答

Hi Jessica,

Thank you for your feedback. We'd like to address a few points for transparency:

1. Response times: We responded to each of your emails within a couple of hours during our working hours (Mon-Fri 10:00-16:00 GMT), which are clearly stated on our website. Every message you sent received a prompt reply.

2. Sizing: Each of our products includes a detailed size chart with exact measurements on the product page. These measurements are provided specifically so customers can make an informed decision before purchasing, as sizing can vary between styles. We shipped exactly what was ordered.

3. Returns policy: Our returns policy, available on our website and at checkout, clearly states that return postage is at the customer's cost. This applies to sizing-related returns. We offered you multiple options to resolve this, including a 50% partial refund with no return required.

4. Reviews: All of our reviews are auto-published - we do not filter or conceal negative feedback. You can see both positive and negative reviews on our platforms. This claim is simply not accurate.

Throughout this process, we have been nothing but respectful and professional, offering multiple generous solutions - despite being spoken down to and demanded to operate outside of our clearly stated policies.

At some point, a business has to draw the line. Nevertheless, we have issued you a full refund for the two items in question. Based on this experience, we genuinely think you'd be better off shopping elsewhere.

Best regards,
Marelia Team

5぀星のうち4の評䟡

Love the design but cup sizing runs a


Love the design but cup sizing runs a bit small imo. I'm a 34B and the M cups were slightly tight. Next time I'll size up. The material and construction are lovely though, delicate lace, proper hooks, feels luxury. Taking off one star just for the fit confusion because I don't usually have this issue.

2026幎4月27日
自発的なレビュヌ

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