Maristown レビュー 21

Maristown からの回答

2026年3月13日

We’re truly sorry for the long wait.
Your item was a special pre-order cap that required our team to custom-apply the Champions patch. Because this was a special edition, we needed extra time for production testing to make sure the final product matched the mockup image and met our quality standards. We actually remade it more than once because the initial results were not up to the standard we want for our customers.
Thank you for your patience and understanding!

Maristown からの回答

2026年1月12日

Thank you so much for your wonderful review! Lisa Mirando will be so happy to hear your shoutout!
We truly appreciate your support and can’t wait to have you shop with us again. If you ever need anything, don’t hesitate to reach out!

Maristown からの回答

2026年1月5日

Thank you so much for your review!
We really appreciate your support and look forward to serving you again in the future. 😊

Maristown からの回答

2025年12月16日

Your recommendation means a lot, and we're so grateful for the 5 stars! We hope to have the chance to create another great jersey for you in the future.

Thank you so much for being a part of our family!

Maristown からの回答

2025年12月14日

Thank you! We’re thrilled to hear that you’re enjoying the quality and value of our products

Maristown からの回答

2025年12月8日

We’re truly sorry for the frustration you've faced with sizing and for the inconvenience caused over these past few months.
At Maristown, your satisfaction means a lot to us. Please know that if a jersey doesn’t fit when you receive it, we’re always ready to send a replacement—again and again—until you get one that fits comfortably. Your comfort matters to us, and we stand by that promise.
If there's anything more we can do to make this right, please don’t hesitate to email us at support@maristown.com

Maristown からの回答

2025年12月8日

Thank you for taking the time to share your experience!
It truly means the world to us to have loyal customers like you. We’re always here if you need help or have any new customization ideas—just send us a message anytime!

Maristown からの回答

2025年11月28日

Thank you so much for your feedback! We're truly sorry to hear about the sizing issue. It looks like there may have been a mistake at the factory, and we sincerely apologize for that.

We’d be happy to make this right by exchanging your jersey for the correct size! Please reach out to us at support@maristown.com, and we’ll start the exchange process right away.

Maristown からの回答

2025年11月25日

Thank you so much for the kind words!
We work hard to make sure every step—from order to delivery—is smooth and satisfying for our customers. 💯

Maristown からの回答

2025年11月17日

Thank you so much for your review! Your other jersey is on the way and should be arriving in the next few days

Maristown からの回答

2025年11月11日

We're very sorry the replacement jersey didn’t meet your expectations. It was our mistake, and we sincerely apologize for not customizing it with the care it deserved.

To help us resolve this quickly, could you please send a clear photo of the second jersey to support@maristown.com? Our team will carefully review the issues you've mentioned.

We want to assure you that we’re taking this seriously and will make the necessary corrections with extra care. We're fully committed to sending you a perfect jersey this time.

Maristown からの回答

2025年11月11日

We're truly sorry to hear that the two jerseys you received from the same order have different shades of black.

To help us look into this and resolve it for you as quickly as possible, could you please send us a photo of both jerseys side by side to support@maristown.com?
Once we receive the image, our team will review it and work on a solution right away.

Maristown からの回答

2025年11月11日

Thank you so much for your feedback! We're thrilled to hear that you love your new jerseys and that our team was able to resolve the issue quickly for you. Your satisfaction means everything to us.

We truly appreciate your support and look forward to serving you again soon!

Maristown からの回答

2025年11月7日

Thanks so much for your review!
We truly appreciate your support and will continue working hard to provide top-quality products and service. Can’t wait to serve you again soon!

Maristown からの回答

2025年11月7日

Thank you so much for your feedback!
We’re glad to hear you’re happy with the quality of the jersey. We'll do our best to improve our shipping times and make your experience even better moving forward.

Maristown からの回答

2025年11月7日

Thank you so much for taking the time to leave us a review!
We’ll definitely keep doing our best to deliver great products and service. We look forward to your next order!

Maristown からの回答

2025年10月31日

We're really sorry to hear that the size was too small for you. It's possible that the wrong size may have been sent by mistake.

Please contact us at support@maristown.com
so we can help resolve this for you as quickly as possible.

Maristown からの回答

2025年6月2日

Thank you so much for your amazing review!
We're thrilled to hear how happy you are with the quality of your orders, that really means a lot to us.
We really appreciate your patience with shipping times, and we’re glad it’s been worth the wait. Can’t wait to send you your next favorite jersey!

Maristown からの回答

2025年5月17日

Thank you so much for the amazing review! We're thrilled to hear that you’ve had such a smooth experience and that you’re loving the custom jerseys. It means a lot to know we’ve become your go-to for jerseys. We're always here whenever you’re ready for your next order. Thanks again for your support!