markavo.com レビュー 

markavo.com からの回答

2025年6月3日

Hi Russell,

Wow—thank you so much for your incredible review! We’re truly honored to have supported you not once, not twice, but three times with your trademark needs. It means the world to us that you continue to trust Markavo to help clean up the chaos and deliver a smooth, accurate experience every time.

We’re thrilled to hear that everything went flawlessly for you—speed and precision are exactly what we aim for. Your recommendation is the highest compliment we could ask for!

We look forward to working with you again whenever you need us.

markavo.com からの回答

2025年5月22日

Hi Ulyses,

Thank you for taking the time to share your feedback—we’re truly sorry to hear about your experience. We never want a customer to feel this way, and we take accusations like this very seriously.

From our review of our correspondence, you hired us to respond to your office action for 97853186 BAE CAN'T COOK covering "printed cookbooks" that you filed yourself. You opted for our Guaranteed Office Action Response Service for $149.

Under the Guaranteed Office Action Response Service, we respond to your office action and if the trademark can not be registered we provide legal advice and assist you in filing a new trademark application that can be registered for no additional attorney fee.

As you explained to the attorney you only have a single BAE CAN'T COOK book. It is not possible to trademark a single book title, you must have a series.

While this is upsetting, an attorney sent you 5 emails and spoke to you on the phone in detail after reviewing your current use of the trademark. Other options were presented to you based on what you told us like potentially covering your online cooking videos or your line of spices and seasonings. All of these alternative paths forward could easily register and protect BAE CAN'T COOK as a trademark.

We met our service agreement requirements by providing detailed legal advice and options based on your trademark use. Despite your decision not to pursue these alternatives, there was substantial effort invested to guide your success. We assure you, no money was stolen, and any confusion about service deliverables was unintentional. We are certainly open to ideas as to how we can better explain the nature of our service beyond the video explanation and FAQs on the service webpage.

Unfortunately, we are unable to offer refunds after an attorney reviews your business in depth, writes multiple emails, calls you and provides a step by step plan on how to successfully trademark your business.

We’re fully committed to transparency, fairness, and ensuring our clients feel heard and respected.

Thank you again for bringing your concern to our attention—we appreciate the opportunity to improve.

markavo.com からの回答

2025年5月20日

Hi Sam,

Thank you so much for your kind words—“Excellent customer service” is exactly what we strive for, so it means a lot to hear that from you. We're thrilled that we could assist in getting your AI software trademarked and deliver a great experience. We truly appreciate you taking the time to share your feedback. We look forward to helping you again soon!

markavo.com からの回答

2025年5月19日

Hi Nikolai,

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with Markavo—it truly means a lot to our team. Providing top-notch service is something we’re passionate about, so it’s incredibly rewarding to know we hit the mark for you.

We can’t wait to serve you again soon! If there’s ever anything you need, we’re just a message away.

markavo.com からの回答

2025年5月9日

Hi Peter,

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience working with us on all four of your hockey trademarks.

We truly appreciate your trust and the opportunity to support your business. If you ever need anything else or have questions down the road, please let us know.

markavo.com からの回答

2025年4月23日

Hi Sophie,

Thank you so much for your kind words! We're thrilled to hear that we could help make a complicated process feel easy—that’s exactly what we aim for at Markavo.

We also really appreciate you highlighting our professionalism and timely communication. Our team works hard to provide a smooth, responsive experience, so it means a lot to hear that it made a difference for you.

We’d love to work with you again in the future—don’t hesitate to reach out if there’s anything else we can assist with!

markavo.com からの回答

2025年4月10日

Hi Susan,

Thank you so much for your thoughtful review! We’re truly grateful for your kind words and the trust you placed in us to support your office action response. It’s wonderful to hear that you appreciated our communication, transparency, and the quality of the content and documentation we provided.

We take great pride in being a dependable partner for our clients, and your feedback lets us know we’re on the right track. If there’s anything else we can support you with as your consulting business grows, we’re just a message away.

markavo.com からの回答

2025年4月9日

Hi Tszhoderrick,

Thanks for the vote of confidence in our service. We're glad we could get your medical clinic trademarked after fixing your office action.

We'll be here in a few years when it is time to remind you to renew the registration.

Best regards.

markavo.com からの回答

2025年4月4日

Hi DeAndre,

We're glad we could register your clothing company name for you.

Thank you so much for your thoughtful and generous review! We’re truly honored by your kind words and especially grateful that you’ve already referred someone to us—that means the world to our team.

It’s wonderful to hear that you felt supported through the last 12 months. Providing a professional, personalized experience is something we strive for every day, so your feedback really energizes us.

Wishing you all the best.

markavo.com からの回答

2025年3月25日

Hi Alexander,

Thank you so much for sharing your experience! We're thrilled to hear that Javier's diligence and clear communication made the process smooth for you. Providing informative and supportive service is something we strive for, and we're grateful for your kind words. Best of luck with your educational programs.

If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best!

markavo.com からの回答

2025年3月18日

Hi Anna! Thank you for your kind words—we truly appreciate you taking the time to share your experience. We're so glad to hear that you found our service quick, fast, and helpful! Providing excellent customer support is something we take pride in, and it’s great to know we met your expectations.

If you ever need anything else, don’t hesitate to reach out. We look forward to helping you again in the future! 😊

markavo.com からの回答

2025年3月14日

Hi Emily,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our process straightforward and stress-free—that’s exactly what we strive for. Our team takes great pride in clear communication and making things as simple as possible, so it’s fantastic to know that we met your expectations.

We truly appreciate your recommendation and are grateful for your trust in Markavo. If you ever need any further assistance, don’t hesitate to reach out. Wishing you all the best with your online retail brand!

markavo.com からの回答

2025年2月27日

Dear Mauricio,

We are sorry to hear that you are dissatisfied with the outcome of your case. While we strive to provide the strongest possible arguments for every trademark application, we cannot guarantee success in legal disputes, as final decisions rest with the USPTO.

In your case, you retained us to respond to a likelihood of confusion refusal for your trademark HYPNOS (Serial No. 98643288) covering “jewelry”—an application you originally filed yourself. The USPTO determined that HYPNOS (for jewelry) was confusingly similar to HYPNOSE (for watches) due to their phonetic similarity and the common industry overlap between watches and jewelry.

To advocate for your trademark, we prepared and submitted a detailed 10-page legal brief addressing key arguments, including differences in spelling, pronunciation, meaning, and pricing between the marks. We also cited 17 legal authorities and provided supporting exhibits to strengthen your position. This was done at a cost of $149, which reflects our commitment to offering cost-effective trademark legal services.

While we fought hard for your case, the USPTO ultimately upheld its refusal. When this happened, we informed you of your right to appeal to the Trademark Trial and Appeal Board (TTAB) but also provided honest guidance on the cost, time, and likelihood of success—ensuring that you had a clear and realistic view of your options.

Legal challenges can be complex, and while we always strive for success, no attorney can guarantee a win in every case. However, we stand by the effort, expertise, and advocacy we provided on your behalf. If you have any remaining concerns, we would be happy to discuss them with you directly.

markavo.com からの回答

2025年2月23日

Dear Tammy,

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with us. It was our pleasure to assist you in overcoming the specimen refusal and navigating the back-and-forth with the USPTO. Trademark protection is crucial, especially in the holistic health space, and we’re so glad we could help secure your brand.

Your trust and appreciation mean a lot to us. If you ever need any trademark support in the future, we’re always here for you!

markavo.com からの回答

2025年2月19日

Dear Jennifer,

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience working with Markavo. We know how stressful the trademark process can be, and we’re so glad we could guide you through re-registering your business name every step of the way.

Hearing that our communication made things easier for you truly means a lot to us. We appreciate your trust in us and look forward to assisting you with any future trademark needs. If you ever have any questions, don’t hesitate to reach out!

markavo.com からの回答

2025年2月19日

Dear Rob,

Thank you for taking the time to share your feedback. However, we have been unable to locate any records matching the name "Rob Dotson" and have no clients by that name.

We previously requested that you provide your contact information through TrustPilot so we could investigate your concerns, but we have not received a response.

As a law firm operating in a regulated industry, we take our responsibilities seriously and ensure that all documents we are retained to file are completed as agreed. Our trademark renewal process is straightforward: clients provide the necessary information regarding continued use of their trademark, sign the required declarations, and we proceed with the filing.

It’s important to note that word marks and logo marks are separate trademark registrations. If only one was discussed or provided for renewal, we would not assume the renewal of a second mark without explicit instructions. If there was any misunderstanding regarding your request, we would be happy to review the details with you.

If you believe there has been an issue with your service, we encourage you to contact us directly with your full name and case details so we can investigate and assist you appropriately. Our goal is always to ensure clarity and satisfaction in our client relationships.

markavo.com からの回答

2025年2月19日

Dear Mark Ingnel,

We appreciate all feedback and take customer concerns seriously. However, we have been unable to locate any record of your name or transaction in our system. We do not have a client named "Mark Ingnel." We previously requested that you provide your contact information through TrustPilot so we could investigate your concerns, but we have not received a response.

At Markavo, we prioritize clear and accessible communication. Clients can reach their attorney at any time via email at hello@markavo.com, through our live chat, by scheduling a phone call, or even via WhatsApp.

We do not block or restrict communication with any past or present clients. You could email us today with your concerns and would receive a reply.

Additionally, all filings submitted to the USPTO are prepared and reviewed by licensed U.S. attorneys, ensuring a high level of professionalism and compliance with legal standards. Our legal work is not automated. If there was any confusion regarding a mass communication or a specific trademark issue, we are happy to review it further.

Regarding Google reviews, our primary focus is assisting clients through secure and confidential channels. However, we welcome honest feedback across various platforms and encourage direct communication so that we can address any issues properly.

If you have any unresolved concerns, we would be happy to assist you.

Please reach out to us directly with your contact information so we can better understand and address your situation.

markavo.com からの回答

2025年2月19日

Dear Enterprise UK,

We take all feedback seriously and strive to provide transparent and professional legal services. However, we have been unable to locate any records matching the "Enterprise UK" name or transaction. We previously requested that you provide your contact information through TrustPilot so we could review your concerns, but we have not received a response.

For clarity, all of our pricing is clearly outlined on our website at markavo.com/pricing. There are no hidden fees—our legal service fees, government filing fees, and any applicable surcharges are transparently disclosed before a client proceeds with payment.

Regarding your mention of a “$40 verification fee,” we are unclear about what you are referring to, as we do not charge any such fee.

If you have concerns about a specific charge or misunderstanding, we encourage you to reach out to us directly so we can clarify any confusion.

We are committed to providing clear and upfront pricing for all trademark services. If you would like to discuss your concerns further, please contact us, and we would be happy to assist you.

markavo.com からの回答

2025年2月19日

Dear Christin Zale,

We appreciate your feedback and take all concerns about pricing transparency seriously. To clarify, our pricing—including legal service fees, government filing fees, and any applicable surcharges—is clearly listed on our website at markavo.com/pricing. We do not add hidden fees or unexpected charges beyond what is disclosed upfront.

Regarding the filing fees, the USPTO offers different application options, including TEAS Plus ($250 per class) and TEAS Standard ($350 per class). TEAS Plus has specific requirements, including a pre-approved list of goods/services and stricter application rules. TEAS Standard, while more flexible, typically results in a higher likelihood of needing additional legal work due to refusals or office actions.

Our recommendation to use TEAS Standard in certain cases is based on our experience handling thousands of trademark applications each year. However, we always strive to provide clients with all available options so they can make an informed decision.

If there has been any misunderstanding, we’d be happy to discuss this further. Please feel free to reach out to us directly so we can clarify any concerns.