Unfortunately, my order was rifled and pilfered on the way to the UK in transit via the UPS courier, but Markberg were very quick to issue a credit for the missing items. I would have been happier ha... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ich habe von Deutschland aus die schwarze Muse Bag grain im Sale gekauft. Es ist ein wunderschönes Leder und die gesamte Tasche ist hochwertig verarbeitet. Bestimmt habe ich viele Jahre Freude an de... もっと見る
企業が回答しました
Fik en taske fra Markbergs Recycle kollektion som desværre gik op i syningen. Jeg fik tilsendt en ny efter kontakt med kundeservice. Denne gik desværre også op i syningen. Efter endnu en kontakt med... もっと見る
企業が回答しました
The return policy, where the Customer has to pay for the return shipping feels very out dated. It wouldn’t be a problem to pay a resonable fixed return fee, but I ended up having to pay 27 euro... もっと見る
企業が回答しました
4.2
ほぼ満足
234件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Markberg EU からの回答
Hi Katja,
Thank you for your review. We are glad that your order came quickly and you are satisfied with your new FinleyMBG strap. We hope to see you soon again. Have a nice day!
Best regards,
Camilla, Markberg
I bought small Darla
I bought small Darla. The logo label in front of the bag will soon get dirty. The small pockets in front of the bag are too small for anything.
Otherwise the bag is Ok.
The order and delivery were just one of the best.
2023年7月16日
Markberg EU からの回答
Hi Lena,
Thank you for your review. I'm glad that the delivery was nice.
I'm sorry that you aren't satisfied with the design of the bag. The Darla comes in different sizes, so maybe a bigger one suits your preferences better. Let me know if you want a bigger size, then I can help you with the return. Have a nice day!
Best regards,
Camilla, Markberg
snabb leverans av fin väska
2023年7月5日
Markberg EU からの回答
Hej Marianne
Mange tak for din anmeldelse. Det er dejligt at høre. Jeg håber, at du bliver glad for din SusanaMBG Crossbody Taske.
Ha' en god dag!
De bedste hilsner,
Camilla, Markberg
Great customer support
2023年7月11日
Markberg EU からの回答
Hi Anna,
Thank you for you review. So nice to hear from you here. I'm glad that you are satisfied with the support you got. I will keep you updated. Have a nice day!
Best regards,
Camilla, Markberg
This is my second Markberg bag and I…
This is my second Markberg bag and I absolutely love it!
2023年6月27日
Markberg EU からの回答
Hi Alina,
Thank you for your review. We are glad that you are happy with your two Markberg bags. We hope to see you soon again.
Have a nice day!
Best regards,
Camilla, Markberg
I haven't received the package yet.
2023年6月25日
Markberg EU からの回答
Dear Roxane,
Thank you for your review. I'm sorry that your parcel hasn't been delivered yet. I have replied to your email and I will do my best to solve this problem as fast as possible. Have a nice day!
Best regards,
Camilla, Markberg
Markberg EU からの回答
Hi Veerle,
Thank you for your review. We are glad that everything went smoothly. We hope you will enjoy your new VanyaMBG Crossbody Bag. Have a nice day!
Best regards,
Camilla, Markberg
Good price for good quality
Good price for good quality. Delivery went very smoothly; very satisfied customer.
2023年6月14日
Markberg EU からの回答
Hi Martine,
Thank you for your review. We are glad that everything went smoothly. We hope you will enjoy your new LeksiaMBG Crossbody Bag. Have a nice day!
Best regards,
Camilla, Markberg
Bra kvalitet på ett bra pris.
2023年6月8日
Markberg EU からの回答
Hej Kristin,
Mange tak for din anmeldelse. Det er vi glade for at høre. Vi håber, at du bliver glad for din nye MaikaMBG Mini Bag.
Ha' en dejlig dag!
De bedste hilsner,
Camilla, Markberg
Fik en taske fra Markbergs Recycle…
Fik en taske fra Markbergs Recycle kollektion som desværre gik op i syningen. Jeg fik tilsendt en ny efter kontakt med kundeservice. Denne gik desværre også op i syningen. Efter endnu en kontakt med Markberg angående dette, fandt vi sammen en rigtig god løsning.
Sindssygt god kundeservice. ☀️
2023年6月13日
自発的なレビュー
Markberg EU からの回答
Hej Camilla
Hvor er det dejligt at høre fra dig her 😊 Mange tak for din anmeldelse og de pæne ord. Jeg håber, at du bliver gode venner med din nye taske. Du skriver bare til mig, hvis du nogensinde har brug for hjælp. Ha' en skøn dag!
De bedste hilsner,
Camilla, Markberg
Markberg EU からの回答
Hi Maggie,
Thank you for taking the time to write this review. We are glad that you had a nice shopping experience. We hope you will love your new AubreyMBG Bag. Have a nice weekend!
Best regards,
Camilla, Markberg
Markberg EU からの回答
Hi Kaisa,
Thank you for your review. I'm glad that you are satisfied with the service you received. Just write me if you need help in the future! Have a nice day!
Best regards,
Camilla, Markberg
Best shopping experience
Markberg is very trustful and customer friendly company. Communication is quick and honest. I love their products.
2023年4月30日
Markberg EU からの回答
Hi Kairi,
Thank you for your review. It's so nice to hear from you again. I'm glad that you are satisfied with the help and service you received. Just write me if you ever need any help. Have a nice day!
Best regards,
Camilla, Markberg
Magnifique sac très pratique de…
Magnifique sac très pratique de nombreux rangements très belle qualité je ne le quitte plus 🙏🤗
2023年4月24日
Markberg EU からの回答
Hi Delphine,
Thank you for your review. We are glad that you are satisfied with your new CarleenMBG Crossbody Bag. We hope to see you soon again! Have a nice day!
Best regards,
Camilla, Markberg
Markberg EU からの回答
Hi Kim,
Thank you for taking the time to write this review. We are glad that you are happy with your new AnniMBG Crossbody Bag. Have a nice day!
Best regards,
Camilla, Markberg
The order hasnt arrived
The order hasnt arrived. Cant trace the package. Nobody replies from Markberg.
2023年4月17日
Markberg EU からの回答
Hi Paula,
Thank you for your review and feedback.
I have responded to both of your emails today and yesterday. I'm sorry if you haven't received my replies. I will try to get in contact with you through phone or text. Your parcel is on it's way and will get delivered tomorrow. I have refunded 10% to you for the trouble. Have a nice day!
Best regards,
Camilla, Markberg
Markberg EU からの回答
Hi Kristina,
Thank you for your review. We are glad that your order arrived quickly. We hope you will enjoy your new TovaMBG Bum Bag. Have a nice day!
Best regards,
Camilla, Markberg
Very nice and highgrade bags.
2023年4月2日
Markberg EU からの回答
Hi Helene,
Thank you for your review. We are glad that you are happy with your new Markberg bags. We are looking forward to seeing you again. Have a nice day!
Best regards,
Camilla, Markberg
Bad customer service
Update: On Thursday the 6th she contacted me early morning that she was going to contact the head office. But didn't get a reply back that day and the office was closed on Friday. Eventually I received the bag Friday morning with DHL Parcel. The bag is great! But still: customer service is bad in the Netherlands. Another update: I've received a compensation and that is really appreciated. Thank you.
I've ordered a bag this weekend and on Monday I received an email with a link for the tracking. But this link didn't work. So I emailed them and got a reply in Tuesday that there was something wrong with the system (minority), because they couldn't get in as well. I emailed her back that it is not a small hick up, because is still can't get the information. It should be shipped with PostNL, but the link says a different company. Haven't heard anything back today. It's a gift for my mom and I need it. Otherwise I need to find something else at the last moment. It should have been shipped within 1-2 working days. So that was at latest today. Can somebody help me when I will receive my order??
2023年4月5日
自発的なレビュー
Markberg EU からの回答
Hi Linda,
Thank you for your review and feedback.
I'm sorry that you had a bad experience with tracking your parcel and getting in touch with us. I will look into this at once and get my Dutch colleague to get back to you.
Sorry for the inconvenience and have a nice day!
Best regards,
Camilla, Markberg
Markberg EU からの回答
Hi Magdalena,
Thank you for your review. We are glad that your order arrived quickly. We hope you will enjoy your new NeevaMBG Small Crossbody Bag. Have a nice day!
Best regards,
Camilla, Markberg
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