Mark Warner Holidays レビュー 388

We have done lots of MW holidays and its a holiday format that just works for us. We booked late as we were unsure of our eldest sons availability to join us until only a few weeks before the trip. Booking was easy via website and a phone call; arrival in Greece was easy, the hotel arrival was rushed as we had welcome briefings within 15 minutes but otherwise the local staff, the MW staff couldnt have done more to explain what was available and when. Food was good, not top class but good quality and plenty of it. Would have liked more coffee options at breakfast though! Hotel room was nice, beach was great if a little steep to enter/leave the sea. Overall a great week.

First it is great that you have a number to ring which is answered almost immediately by a person! Booking is very simple especially if like us you have been before, all details are on line and all you have to do is update the ages of the children who you are taking. Our grandchildren had an even better time this time as they were afforded freedom and spent evening and lunch times with their friends.

Had a brilliant two week holiday in Greece, Paleros. Kids loved their gangs in kids club and we loved having time to relax and read a book by the pool. All the staff were great, friendly and helpful. We loved the entertainment in the evening too. All in all a great family holiday and we thought it was good value for money.

My only complaint is the rooms are a little tired. Our French windows were broken so they wouldn’t close properly. And the loungers by the pool are definitely on their last legs. It didn’t detract from our overall enjoyment but it would be great if the place could have a little refresh.

Returning to Kamari Beach so knew the lie of the land . There was unfortunately a rather nasty sewage smell coming from our bathroom which came and went but we did not let it ruin our week . We did report at the time . 2 teenagers kept well busy in their clubs during the week and friends made . Food on offer was of a decent quality and diversity. Regret didn’t cycle . Played tennis but padel seems to be the thing . Adult pool a big bonus . Mark Warner …’ does exactly what it says on the tin ‘ . Will return .

We spent a week at Phokaia Beech Resort and had a wonderful time. In our opinion this is definitely the best of the MW resorts and everything was perfect. Fantastic staff, delicious food….snd of course perfect weather. We had several spa treatments which were great. Will be back next year 😀

We stayed at Phokaia, Foca in Turkey. Great Watersports Facilities and excellent beachfront and sports staff. The food was lovely and varied. The hotel, the grounds and facilities were fantastic. The drinks were very expensive and the staff struggled to understand us at times but overall a lovely holiday.

Very disappointing beachfront. We’re all experienced sailors and wanted to return to Lesvos as the resort is marketed as “for expert sailors”. But as soon as the wind hits force 5, they stop all dinghy sailing. Not once this week did they do the sunset sailing race. Intermediate and advanced sailors should go with Neilson instead. Waste of a week.

Stayed at Palairos. Good accommodation and resort. However tried to get child on the Indy club on the first day but were told there were no places. Ah! That’s part the reason for booking with MW. Were very unhelpful and came up with lame excuses such as they were booked months ago (doesn’t say this on the site) and finally said it’s due to ratios. Could just use another member of staff! So be warned if you book you may not be able to use the clubs. I did email mark warner customer services at the beginning of the holiday to ask them to fix it so that I didn’t get a lame post holiday ‘you should have said excuse’. I didn’t receive a reply. Very disappointing, especially as we lost the first day of the holiday due to an 11 hour plane maintenance delay.

Great resort with loads to do.
Beach front had lots of good equipment. Winds good on most days, generally more in the afternoons.
Local village only short walk/cycle away with many great lunch stops and shops.
Kids clubs great fun for our 11 year old but teenagers club for 16 year old didn't really happen as not many turned up.
Plenty for them to get involved in with adults. Sailing/windsurfing, runs/hikes & social Padel all good fun.
Staff were all amazing and encouraging. Shout outs to those that we crossed paths with. Sam, Lucy, Ollie, Will, Ali & Costas.
Only slight downside was length of transfer but worth the wait!

Mark Warner are a fantastic holiday company. They are great for families, especially if you are in to sports and activities. They are not the cheapest, but you get what you pay for.

Like
1. Resort is beautiful with lots of space and ability to be private or in the thick of it as required

2. Beach activities good. Sailing, windsurfing, kayaks, ski, etc

3. Good other sport activities - tennis, pickleball, cycling, running, gym

4. Many of the MW sports personal - very committed, happy to help, nice people.

5. Quality of food / buffet is good

6. Villa in general good and spacious.

7. Close to Foca so an easy opportunity to leave the resort if required

Can be improved:

1. Variability and fun of the kids club activities. Nielsen has much more content, committed staff and flexibility than MW. Feels very reactive and inflexible at MW. The kids club programme is not bad but it’s not exceptional. For example no proactive drive to bring kids together - eg movie night, disco night, beach bbq, charge in the weekly plan to reflect kids interest in that week.

2. Noise - music too loud at night and goes on too long at the Jetty and Tiki bar.

3. Excursions quite arbitrary

4. Loos in villa very smelly - drain problem

convenient, helpful, relaxing.

Expensive and Not the quality of their competitors.

I wish I had found the other honest reviews about Mark Warner at the Aeolian resort before we booked.
We have been doing beach active holidays for years, first with Sunsail, then onto Neilson. Mark Warner costs as much as, but does NOT meet the standard.

The first thing you need to know is that this is not a just a Mark Warner resort, you are sharing it with other people who have booked independent holidays, but who can pay as they go to use the Mark Warner facilities on a first come first served basis.

We took a teen, who was booked into their Indy club, but it was very clear from the first morning, that the staff were not interested in looking after these kids and it didn’t go on past the second day.

The rooms are ok, however, two of our rooms had mouldy showers that leaked from under the frame, where you could see layers of patching.

The beach sailing and other off-beach kit was good and the staff very nice, but each staff member would say they’d only just arrived.
Some kit advertised is no longer available.
The beach area is lovely with a nice little bar, with amazing bar staff, (not MW staff) but this is shared with whoever wants to go to the beach, lots of day visitors drive in and use the sunbeds and bar.

The food is good, but it has nothing to do with Mark Warner, it is run by the hotel.
There doesn’t seem to be any air conditioning in the reception or food service area.
You must return your towels to have €15 per towel taken off the bill, although the bills do not make sense.

The fitness classes are basic, because there isn’t really any facilities, the teachers were very nice, although even with paying for an all inclusive sport beach holiday, you have to pay again for some classes.
The bikes are good, staff nice, but take your own pedals! The road rides are out and backs and you need to map your own rides!
Beware also, for your 2hour bus ride in 35-40°C heat, there is NO AIR CONDITIONING in the bus.

I cannot recommend Mark Warner Holidays, if you want an all inclusive beach sport holiday, book Neilson.

So, I was hoping that MW would get in touch to ask for feedback directly as I fed back to the resort manager, however I have heard nothing so will take to this platform for my review.

After spending a very large amount of money for a family of 4 to do 2 weeks at Aeolian Village, we made it a lovely holiday, however there were many points of improvement.

To set the scene, we have done activity holidays for the last 10 years, and decided to give MW a try as have previously been to this site with another company. Spoiler alert - we won't go with MW again. The other one, rhymes with Meilson - is MUCH better!

Main points! We are a tennis mad family - however you have to pay extra for the tennis?! At £120 each per week, this was an extra cost that was not accounted for. The tennis coaches were great, however their programme is dull and very technique based. No fun games or drills which were sorely missed. So much so, we decided not to do tennis for the second week which was a shame. Also, we were supposed to be in the Intermediate/Advanced group, however had total beginners in our group which changed the level of tennis considerably. Not the coaches fault! I fed this back to the resort manager and was given my favourite thing...'a shoulder shrug'.

Cycling. My husband loves his bike riding on these holidays so packed his cleats. Only to get there and for them so say you needed to bring your pedals if you want to use cleats?! That is like saying bring your own tennjs balls!! What a waste; so no cycling was done. Had they mentioned this in the booking be could of taken them.

MW staff - lovely and friendly but lacking in that 'oomph' that we are very used to. When you walked past them they were heads down, not very chatty and were clearly all tired and worked hard. I do put this down to people management and there were a few grumblings about unhappy employees.

Fitness classes. Great PT's, full of enthusiasm and cant fault them. But their kit was AWFUL. One set of each size dumbbells, a few scraggly looking kettlebells. Really poor kit for a fitness holiday.

And where were the staff and management? We hardly saw people, the bar was pretty dead every night and we all had to make our own entertainment. The only night they were around is the last evening for awards night and even that was a little limp. In other resorts, there is always something fun on to create an atmosphere.

And a real cruncher!! As we did two weeks, Wed is the handover day and NOTHING was open. We did not have a single event taking place, could not use the beach kit, no fitness classes etc. So we lost an entire day of activities; this was not told to us beforehand.

Hotel overall is old, tired and needs some TLC. The Greek staff were lovely, very friendly and great service from them.

However, Water stations. There is ONE! Yes ONE place to refill your water bottle on the entire site. It is in the restaurant and you have to by pass the rope that is clearly meant to keep you out to use it. In 40 degree weather, this is rubbish. Again, when I raised this....'shoulder shrug'.

Food was good but not amazing. Salads, bread etc all exactly the same every single day. The other food did change but it was just Ok - nothing that stood out as being amazing.

Some quick wins that would help:
Volleyball every night - make it sociable and fun!
Don't do 30 mins as 'happy hour' in the beach bar - it is such a beautiful spot - keep it open for us!
Maybe stagger your staff days off - this would allow for every day to be covered for activities.

And lastly - FIX THE AIRCON IN THE BUS! 2 hour transfer in 40 degrees is not too much fun.

Perfect holiday

Great range of activities for adults and children. Accommodation was clean and comfortable, the main Hotel room doors slam quite a lot. Food was fine, good range of options. Alcoholic drinks were expensive. Everything we could want

Great Mark Warner staff
Hotel and staff fairly average
Annoying stray cats around food areas
Wasps at every meal
Transfer is 2 hours on a hot bus, not ideal.

Paleros resort didn't fail to deliver (on the whole). Great staff, lovely food and the resort is clean. Rooms were of a very good standard and the AC was quiet and kept us lovely and cool at night. Cycling was a key aspect for me at resort, given it does not have the best sailing weather. However the bikes are in their 3rd season, and they are not in good condition. IMO they are poorly maintained and on group rides (at times) staff were not adequately equipped to deal with issues. It appears the bikes are kept running with as little expense as possible, which is not acceptable given the operational environment.

The breakfast and especially dinner buffets were amazing in choice and quality. Lots of local specialties.

The room had some maintenance issues e.g. the toilet flush, which it took management a few attempts through their maintenance staff then a plumber to fix. The room had a cleanliness issue with the sofa being quite dirty.

We had a great time at Paleros this Summer.
We especially enjoyed the Padel which was unexpected as we were planning to play tennis. The Padel was great fun, expertly led by Phil and culminating in a brilliant social tournament. Beach front activities were great as always. Bikes needed some attention so we only went on them once. Sunset stretch a must at the end of the day.
Room was clean and air con was great and powerful. Evening entertainment was great fun - special mention to Tipsy Tennis!
Myself and my two adult daughters had a fantastic time and hope to be back.

Great service, food and organised activities. Mark Warner always delivers and the team at Kamari were excellent.
We did a whole load of activities and my daughter was in the Indy club and made loads of friends.
I think the hotel would benefit from water fountains although we did buy water at the local supermarket which was good value.
Also think a happy hour would be good.
If you enjoy an active holiday this is the one you should do