Regalia Store UK ロゎ
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Regalia Store UK レビュヌ 

539
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I purchased a Provincial Case , The quality of which is superb @ £100.00. However I lost one of the Handle pins that hold it on. Eventually after some back and forth dialogue. I spoke with Ben, o... もっず芋る

5぀星のうち5の評䟡

I was worried about buying the wrong size for my KT Regalia, but the sizing guide is spot on and everything fits really well. The delivery was equally satisfactory, with every item delivered in a s... もっず芋る

5぀星のうち5の評䟡

When ordering it was stated that th goods would be delivered in 2 weeks it came in 3 weeks but the bank holiday came midway through the 2 weeks so I was happy with this.I was informed when the order w... もっず芋る

5぀星のうち5の評䟡

Beautiful regalia that stands out from many other suppliers I have used in the past. Their lead times are not insignificant for bespoke items but sent to me on time in full and well worth planning ahe... もっず芋る

䌁業情報

  1. ショッピング・ファッション

圓該䌁業による蚘述

Manufacturers & suppliers of wide range masonic regalia, masonic rings & other gifts. Accredited safe & secure online store www.masonicregaliastore.co.uk for online shopping.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

539件のレビュヌ

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(539)

過去12か月のレビュヌ数: 79件

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5぀星のうち5の評䟡

Excellent product and service

Excellent product and service, web experience could have better, I fouind it difficult to place order and ended up ordering a pin I didnt want(not a problem). However, I requetsed early delivery and it arrived super early and is far the best quality of the products brought. Will use again

2025幎10月28日
5぀星のうち1の評䟡

Extremely disappointing

Regalia sent promptly but problems with collar and apron. The former was cut so that it couldn't lie flat at the back of the shoulders but buckled and came undone from the jacket; the latter's tassles were not secure and two of them fell off in the course of normal wear.
Phoning messages and emails to the company were completely ignored, so engaging them was an expensive waste of time, for me. I would recommend actively avoiding them, based on my experience. Problems do happen, but it's their repeated refusal to respond when their products were faulty that really showed me who they are.

2025幎10月23日
自発的なレビュヌ
Regalia Store UK ロゎ

Regalia Store UK からの回答

Dear Sir,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were not satisfied with your purchase from January 2023. After reviewing our records, we found that we received one email from you on 25th February 2025, to which we promptly responded requesting further details and images to assist with your concern. Unfortunately, we did not receive any reply after that ever since.

We always value genuine customer feedback as it helps us improve our products and services. However, as your order was placed nearly three years ago, it is well beyond our standard 30-day return and warranty period. While we strive to assist wherever possible, we still do require up-to-date information to properly assess and facilitate any resolution, as product use and storage conditions over extended periods are beyond our control.

Having checked our call records and emails, we also confirm that there were "none" any recent emails or calls from you (unless you have changed your contact details) which you have mentioned in your feedback.

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