As a Naturopathic Nutritional Therapist and Detox Practitioner... I am SO careful about what I eat/drink myself and recommend to my clients. Matcha & Co were able to supply me with 3rd party lab tests... ãã£ãšèŠã
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I love the ceremonial grade organic matcha tea powder, particularly the quality and taste. I did a lot of research and was very impressed with the Matcha & Co and I wasn't disappointed when my matcha... ãã£ãšèŠã
I was very skeptical on this purchase. I was looking for a matcha option with smooth taste and not too grassy, but without sugar and milk powder add ons. This matcha is exactly what I wanted! Smoot... ãã£ãšèŠã
Fast delivery, really good matcha. Have been a customer for over a year! My favourites are matcha premium, matcha chocolate and hojicha. Strawberry was my latest buy and i really like it for Summer, i... ãã£ãšèŠã
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Highest grade
The matcha is amazing. Smooth, a true green blend and of the highest quality.
Shipping however does not take 48-72 hours as its despatched from Spain. The shipping takes approximately 1 week. Frustrating when I have ran out! Take this into consideration when ordering as the matcha is very good.
Avoid at all costs
Avoid at all costs. They donât respond to your emails they donât deliver within the timescale and if you ask for a refund they completely ignore you.
This company pretends to be a UK Company, it isnât, itâs based in Spain
I contacted the company regarding poor package designâŠ
I contacted the company regarding leakage from the Matcha tub due to poor design. A lot of the powder came out of the edges of the container and has gone to waste. Considering the amount of money I spent on the product I did not expect the container to be such a poor design. If you shake the container with the lid shut, a load of the powder gets trapped around the rim of the pot and subsequently spills out when opened.
I was told that there is no need to shake the container, but it does not have âdo not shakeâ written on it. I have been told that I am the only person who has had this problem and have been given a voucher for the discounted cost of the Matcha. I have requested a refund just for the cost of the Matcha and they have refused to do so. The voucher doesnât even match the individual cost of the Matcha and therefore I would have to pay extra for the product and also postage. Really unhappy with the service but they do not seem to really care as they clearly are blaming me for their poor product design.
Avoid
Avoid! Absolutely a nightmare! They lie to you from day one. Donât believe these delivery times itâs a scam! They wonât deliver you anything for 2 weeks even it says 2 days. And they donât care they would just say itâs not express delivery! So why they say itâs 1-2 days on their website lol
Still waiting on a refund nearly a month on
Still waiting on a refund for a product i never received they told me it was a royal mail problem the only problem now is its impossible to get hold of anyone from royal mail . Stay well away from this company that is based in Spain and we all know the spanish are known to sort their problems out tomorrow but its never tomorrow is it .
Best matcha company!
Iâm so grateful I found this website. Is for 3 months Iâm drinking matcha tea and taking inner cure pills I just can say is amazing! I highly recommend this website as is high quality products.
Not a UK company, based in Spain
This company has a UK web address so you would assume its a UK company. Nowhere does it state that the company is based in Spain, if i knew this before i would not have bought anything from them. Who knows how long it will take to arrive or if it will ever reach me.
Taken my money and havenât delivered!!
Two orders they didnât deliver and havenât refunded me. Avoid them at all costs!
Good products
Incredible how quickly it has arrived at home, I can tell that your products are of good quality and ecological, I will definitely repeat.
Excellent quality
Excellent quality
I didn't expect the quality to be so good for the price they sell their ceremonial grade matcha.
For sure, I'll repeat!
I have been trying to contact theâŠ
updated review, problem was sorted, just took a bit longer than normal.
To avoid: very poor customer service
A very unreasonable, unflexible seller. They refused to cancel and refund an order, although I emailed them a few minutes after I was charged for the subscription.
They are all about the money, not about the customer.
You have better options in the UK, so avoid these people.
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