The Female staff unhelpful most of the time and stingy. You will get better customer service with the overnight guys and they give 25 free spins instead of 10. Over all without the staff. I like this... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Mbit has very fast cash outs no questions asked BOOM lands in your wallet. I've gotten some chunky wins here before. Their bonus system is plentiful, awesome, and more than fair.
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I can’t say much about this casino except out of all the crypto casinos I have played in over the last 8 years this is by far the best casino I have played in. Super fast payouts and customer service... もっと見る
企業が回答しました
Nathalie was exceptional at providing professional and fair customer service. I was so happy that she was able to resolve my issue with little hassle. I recommend she recieve a raise as soon as possib... もっと見る
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企業情報
当該企業による記述
Established in 2014, mBitcasino is one of the premier, leading online crypto casinos. mBitcasino is the go-to solution for Bitcoin gaming for a growing number of people all around the world, and that’s no coincidence – we have the latest, most advanced Bitcoin games available, an innovative online gaming platform, and a website designed to be user-friendly and easy to use. We strive to offer our players the best gaming experience, with numerous games to play and win, consistent bonuses, and a friendly staff oriented towards player satisfaction.
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4.3
優良
476件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 89％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great casino fast payouts
2026年2月14日
自発的なレビュー
mBitcasino からの回答
We’re glad you’re enjoying the casino and our fast payouts. Thank you for your review!
Even when I lose I don't get mad…
Even when I lose I don't get mad anymore. Ariana is another of my fave customer support legends! Mbit has stepped up the game when it comes to customer support! Thank you Ariana for always being so positive and filling my day with sunshine!
2026年2月12日
自発的なレビュー
mBitcasino からの回答
This post just made our day! Thank you so much for the kind words. We truly believe that a great experience should be about more than just the win. It’s about the community and the support you find here.
We couldn’t agree more about Ariana! She is a true sunshine-maker on our team, and we’ll make sure she sees this special shout-out. It’s players like you who make our job so rewarding. Thanks for being part of the mBit family!
Best Casino
This casino is absolutely the best one that they have out there. I absolutely will not use any other one. This is the only one and Emma and my host. Mila are absolute great people. The customer service is just out of this world.
2026年2月7日
自発的なレビュー
mBitcasino からの回答
We’re glad to hear you consider us the best casino and your go-to choice, thanks for recognizing Emma, Mila and our team for their great service!
Emma is always so kind
Emma is always so kind ! Always there and knows how to take care of all my needs when I come to chat! Thanks Emma You Rock!!!
2026年2月5日
自発的なレビュー
mBitcasino からの回答
Wow, thank you so much! We’re absolutely delighted to hear such amazing feedback about Emma. She truly cares about our players, and we’ll make sure she sees your kind words. We’re lucky to have her on our team, and even luckier to have players like you. Thanks for being part of our community!
Delilah ( Agent) the best
2026年2月4日
自発的なレビュー
mBitcasino からの回答
Thank you for the shoutout! We’re thrilled to hear that Delilah provided such great support. We’ll be sure to pass along your kind words-she’ll really appreciate it!
mBitcasino からの回答
Thank you for the kind words! We’re happy to hear you’re enjoying the games and that our support team was able to help you quickly. Your feedback means a lot to us, and we’re always here if you need anything.
mBitcasino からの回答
Thank you for the great feedback! We’re thrilled to hear you had the best gaming experience with us. Your support means a lot, and we’ll keep doing our best to deliver top-quality games, fast payouts, and excellent customer service.
Ariana is so kind and professional
Ariana is so kind and professional. I love the feeling I get when I see she'll be the one helping me!
2026年1月28日
自発的なレビュー
mBitcasino からの回答
Thank you for sharing this wonderful feedback!
We’re thrilled to hear how much Ariana’s kindness and professionalism mean to you. She truly embodies the level of care and dedication we strive to provide, and knowing that you feel confident and happy when she’s assisting you says everything.
We’ll be sure to pass along your kind words to Ariana-she’ll be delighted to know she made such a positive impact. Thank you for being part of our community and for trusting us with your experience. We’re always happy to have you with us!
Always helpful their customer support comes in clutch…
Always helpful their customer support staff is amazing. Timely and effective and to the point. Great site to wager any amount on and spin your favorite slots or hitting the tables for a little fun. Great team and great experience all around from a loyal customer of many years
2026年1月21日
自発的なレビュー
mBitcasino からの回答
Thank you so much for this amazing feedback!
Hearing that our customer support is timely, effective, and helpful truly means a lot to us. We’re especially grateful for your loyalty over the years-it’s players like you who motivate our entire team to keep delivering the best possible experience.
We’re glad you enjoy the flexibility to wager your way, whether that’s spinning your favorite slots or hitting the tables for some fun. Your trust and continued support don’t go unnoticed, and we’re proud to have you as part of our community.
Thanks again for being such a valued player-we look forward to many more great experiences together!
Ariana is so helpful
2026年1月27日
自発的なレビュー
mBitcasino からの回答
Thank you so much!
We’ll be sure to pass this along to Ariana—she’ll be thrilled to hear it. She truly does her best to make every experience smooth and positive, and it means a lot that you took the time to recognize her. We really appreciate your kind words and your continued support!
100% DO NOT PLAY HERE. BONUS ROUND PAID 1 PENNY AFTER DRAINING MY MONEY
Trustpilot removed several of my honest reviews.
Logged in to find my VIP% status reset to O. Why would mbit reset my vip when I was a daily player? I had gambled and lost 1000s of dollars to get to that level and they reset it and told me just because they reset the vip of players when they want to. I was almost at the second highest vip level and they reset it back to 0 just to stop me from gaining the vip level bonuses and to have me start over depositing and losing. That should tell you what they are about.
Proceeded to take my money with no wins then gave me a 7 spin bonus round that PAID .01c. Yep 1 penny bonus round on a .20c bet and only after they drained my money down to a few spins left. How do you lose money on a bonus when you spin into it? That shows you the integrity and business model of this scam casino.
DO NOT PLAY HERE and before you say that probably fair games are legit because they are not legit, or that your games are from reputable developers because they are not that's why pragmatic, evolution pulled out when stake got sued by The City of Los Angeles show proof? Where's the proof of your claims? Obviously you don't have an education because the first thing they teach you is you must prove every claim. So far youve made endless amounts of ignorant claims and never once provided proof to back any of them.
This is not gambling it is thievery. They will exploit you day after day and deposit after deposit and take every bit from you, that's why they are called mbit. Drain every little bit you allow them to drain. You will deposit after deposit hoping to hit a bonus but the algorithm has bonuses turned off and and you will win pennies until they drain you. If you hit a bonus it will be after losing hundreds only to get in return from the bonus 0.03 cents. RTP is a lie just like everywhere else watch YouTube videos of mbit and you will only see losers, no winners. They are in Russia and have no gaming authority to keep them honest and they abuse honesty will fraud and lies. They offer no daily, weekly, or monthly bonus money. The only bonus they offer is if you deposit money and then they require you to gamble 40x the amount at minimal before you can cash out. It will never happen. The deposit bonuses are rigged like the gameplay. They have time limits, usually 24hours, to accept any perk they rarely offer so if you miss it you are out. I missed a $250 level up because I have a job and couldn't log in on time to accept it. They did nothing to accomidate me after gambling and losing to get a top tier vip status. Do you know how much you ou must gamble to aquire a top level vip to be offered a free $250? I missed it by an hour and they did nothing. I didn't even know it was there because they don't tell you that it's in your email. They did nothing to or a top level vip. They are Russian crooks who give nothing to players only take. Learn from my mistake and DO NOT PLAY HERE AND GIVE YOUR MONEY TO DISHONEST THIEVES.
2026年1月21日
自発的なレビュー
mBitcasino からの回答
We’re genuinely sorry to hear about your frustration and appreciate you taking the time to share your experience.
We’d like to clarify a few important points for transparency. All games on mBit are provided by licensed, independent software providers and operate using certified RNG (Random Number Generator) technology. Game outcomes, including bonus rounds, are entirely random and cannot be adjusted, delayed, or “turned off” by the casino. While bonus rounds can sometimes result in low payouts, this is an inherent part of RNG-based gameplay and not an indication of manipulation.
Regarding RTP, it is defined and published by the game providers themselves and reflects long-term statistical averages across millions of spins, not guarantees for individual sessions. Short-term variance can, unfortunately, lead to outcomes that feel unfair, especially during losing streaks.
Bonuses and promotions, including wagering requirements and time limits, are always clearly stated in the terms at the time they are offered. We understand how disappointing it can be to miss a reward, and while our support team must follow established policies, they do review cases individually whenever possible.
mBit operates internationally and takes compliance, fairness, and player protection seriously. We strongly encourage any player with concerns about specific rounds, bonuses, or transactions to contact our support team directly so we can review the account activity in detail and provide clear explanations.
We value all feedback, positive and negative, and remain committed to offering a fair, secure, and transparent gaming environment.
I have been playing at mbit for 7 +…
I have been playing at mbit for 7 + years now!
By far the best staff, perks and promos .
Never had a problem cashing out, and they have even gone to bat for me with a provider when an error occurred, and made thjngs right.
2026年1月7日
自発的なレビュー
mBitcasino からの回答
Thank you so much for the kind words! We’re really happy to hear that you’ve had such a positive experience with our staff, perks, and promotions. Knowing that cashouts have always been smooth for you—and that our team was able to step in and make things right with a provider when an issue came up-means a lot to us.
We truly appreciate your trust and support, and we’re always here to have your back. Thanks for being part of the mBit community!
The support is wonderful
The support is wonderful, deposits super fast, and withdrawals dont take days. Favorite casino hands down. SHoutout to Ariana who is fantastic
2026年1月22日
自発的なレビュー
mBitcasino からの回答
Thank you so much for the amazing feedback! We’re thrilled to hear you’re enjoying the fast deposits and quick withdrawals-and that mBit is your favorite casino.
A huge shoutout to Ariana for being fantastic-we’ll be sure to pass along the love! We truly appreciate you choosing us and being part of the mBit community.
You guys are the best online casino…
You guys are the best online casino ever I will invite all my friends to come and play here , I love you guys. For all your help
2026年1月21日
自発的なレビュー
mBitcasino からの回答
Thank you so much for the love and support! We’re truly honored by your kind words and thrilled to hear you’re enjoying your experience with us. Your willingness to invite your friends means the world to us, and we’re grateful for your trust. We’ll always be here to help and make sure your time at mBit stays fun and rewarding!
mBitcasino からの回答
Thank you so much for sharing this! We’re absolutely delighted to hear that Emma made your day - she’ll be so happy to see your kind words. Providing friendly, caring support is what we strive for every day. We truly appreciate you being part of the mBit community!
I love Mbit’s casino
I love Mbit’s casino, I have been with them for about 6 years now and they have the best customer service. Not only do they have the best customer service I win all the time! I win better on mbit than any other online casino or physically going to a casino!
2026年1月21日
自発的なレビュー
mBitcasino からの回答
Thank you for your review! We’re so happy to hear you’ve been enjoying mBit for six years. Knowing that our casino and customer service have given you such a great experience, and that your wins keep coming, really makes our day. We’re excited to keep bringing you the best online casino experience!
I've been gaming with mBit for 6+ years…
I’ve been gaming with mBit for over six years now—it’s honestly become part of my routine. The staff and moderators aren’t just names on a screen, they’re friends, and what started as a platform has grown into a real community.
Huge shout-out to the OG Manon (back in the day!), and to Josh, Ariana, and Freya—you’re all incredible. Thank you for helping make this place what it is.
2026年1月19日
自発的なレビュー
mBitcasino からの回答
Thank you so much for your kind words! It’s amazing to hear that mBit has become more than just a platform for you and that you feel part of the community. We’re grateful for your loyalty over the years and excited to keep making this a place where players like you can have fun, connect and enjoy the experience. Here’s to many more great moments ahead!
They were very prompt with the deposit…
They were very prompt with the deposit and withdrawl process sooo I will keep going back whenever I feel as though I want to play
2026年1月2日
自発的なレビュー
mBitcasino からの回答
Thank you for sharing your experience! We’re glad to hear that deposits and withdrawals were quick and smooth for you. That convenience is something we work hard to provide, and we’re happy it makes you feel comfortable coming back whenever you’re ready to play. We appreciate your support and wish you the best of luck at mBitcasino!
Ariana is absolutely an angel
Ariana is absolutely an angel! 👼 she will do anything in her power to help you that she can! And she’s so friendly!!!
2026年1月18日
自発的なレビュー
mBitcasino からの回答
Thank you for your kind words! We’re thrilled to hear Ariana could help and make your experience so positive!
Never had a problem with MBIT.
Never had a problem with MBIT.
Fast withdraw and no shinanigans!! Been with them over 2 years!
2026年1月18日
自発的なレビュー
mBitcasino からの回答
Thank you for your loyalty! We’re glad you’ve had smooth withdrawals and a great experience with mBit over the past 2 years!
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