Good communications when enquiring about setting up an order. Style & product quality were explained with time scale involved. This review was accepted. Order was sent out in a timely manner with q... もっと見る
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I haven't got anything but positive feeedback for McDade Club Ties. Award caps arrived in good time for our End of Season Awards night despite my pathological tardiness in placing the order. The quali... もっと見る
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Excellent communication to ensure my order was perfect and went above and beyond to meet a tight deadline for our presentation. Very impressed and would recommend. Also, the product delivered was to... もっと見る
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An excellent product (presentation rugby caps) delivered on time and at short notice. I wouldn't suggest anyone else does this at short notice but I'm very glad they could do it for us this time. Also... もっと見る
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企業情報
当該企業による記述
The digital age brings efficiency and pushes boundaries, especially with service and design. Back then, it was all about production, and now it’s about the process. The idea now is simple: make it easy for people to order bespoke products. 2004 saw the first McDade website launch. As a result, the family learnt that digital selling had its challenges, and perhaps the timing was a little premature. But over the following years, things changed, digital got faster, and technology moved forward. Cut to the present day, and ‘Smart Orders’ takes care of service and delivery. Design is at new creative levels thanks to 3D graphic modelling, and modern communications are on point. These fundamental elements are the drivers behind all the tweaks that are continually made. This progression is what the next generation will inherit. The family aspire to show thought leadership within the sector. This is more than just technical metrics. Quality matters. Reputation matters. The team that help with your order matter. It’s the feeling you get when you visit the showroom, handle the products or visit the website. The brand is driven by who the family are. As business owners, designers and as friends living and working in Glasgow. There’s considerable pride in what’s manufactured. There’s a belief through the team. They stand by their products and hope you will too.
連絡先
8, Rogart Street, Bridgeton, G40 2AA, Glasgow, 英国
- 0141 554 0448
- david@mcdadeclubties.co.uk
- mcdadeclubties.co.uk
4.9
優良
312件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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McDade’s are a top class company and…
McDade’s are a top class company and very easy to deal with 1st class service from start to finish
2024年3月20日
McDade Club Ties からの回答
Thank you so much Chris that is very much appreciated 😊
Excellent service
Excellent service. Ties ready quicker than we'd anticipated and dispatched immediately on receipt of payment.
2024年2月6日
McDade Club Ties からの回答
Thank you for your feedback David! 😊 We're pleased to hear that you were impressed with our service and the prompt delivery of your ties.
Ensuring a seamless experience for our customers is always our top priority.
If you have any further needs or questions, feel free to reach out. We're here to help!
RBP new tie design
Great choice and design also help offered by David made the process very easy
2024年2月6日
McDade Club Ties からの回答
We're thrilled to hear that you found our tie selection and design assistance helpful! 😊👔
David is an invaluable member of our team, and we're delighted that he made the process easy for you.
If you need any further assistance, don't hesitate to reach out. We're here to help!
Excellent service our club have used…
Excellent service our club have used this Company for 3 consecutive years, quality of club ties were excellent, fast service and always answered the phoned when called which is important.
Thank you and I highly recommend
2024年2月6日
McDade Club Ties からの回答
Thank you for your loyalty and for choosing McDade Club Ties for three consecutive years Amanda! We're delighted to hear that you've been pleased with the quality of our club ties and our fast, responsive service.
Your recommendation means the world to us! 🌟👔 We look forward to continuing to serve your club in the years to come.
Continued great service and quality of…
Continued great service and quality of product.
Several orders and enquiries have all been dealt with in a timely manner and as a customer could not be happier with McDades ties.
2024年2月5日
McDade Club Ties からの回答
Thank you for your continued support and kind words Scott! We're thrilled to hear that you've had positive experiences with both our service and products. 😊👔 Looking forward to serving you again in the future!
Remake of an original
McDade remade a tie that they had previously made 30+ years earlier. David was very easy to work with and was surprised he had worked on the original tie. Very happy with my sample it was quickly put in to production and the company were very professional. We are very happy with our purchase and would recommend them if your club/team need a good quality tie. Thank you everyone.
2024年1月10日
McDade Club Ties からの回答
Hi Judith,
We are incredibly grateful for your heartwarming review and for giving us the opportunity to recreate a piece of your history. It was a unique privilege to work on a project that spans over three decades, especially with David having a personal connection to the original tie. We're delighted to hear that you're pleased with the sample and the professionalism throughout the production process.
At McDade Club Ties, we take great pride in our craftsmanship and the relationships we build with our clients. Your recommendation means the world to us, and we're thrilled to have met your expectations for quality and service. Thank you for trusting us with such a special project, and we look forward to possibly serving you and your club/team again in the future.
Top class service.
Excellent customers service with a very quick turnaround on orders. We’ve been customers for a few years and service has always been to a very high standard
2024年1月16日
McDade Club Ties からの回答
Thank you for taking the time to share your experience with us. We're thrilled to hear that our customer service and the quick turnaround on orders have consistently met your expectations over the years.
It's customers like you that make our job truly rewarding. We're committed to maintaining the high standard of service you've come to expect from us, and we look forward to continuing to serve you for many more years to come. Your loyalty and satisfaction are our top priorities.
Thank you once again for your continued trust in us.
Exceptional customer service and…
Exceptional customer service and unrivalled product quality. I definitely wouldn't consider using anyone else.
2024年1月19日
McDade Club Ties からの回答
Dear Carla,
We're absolutely delighted to receive such positive feedback and are immensely grateful for your kind words about our customer service and product quality.
At McDade Club Ties, we strive to offer nothing but the best, and knowing that we've become your go-to choice for bespoke sporting products fills us with pride.
Thank you for placing your trust in us, and rest assured, we remain committed to maintaining the high standards that have earned your loyalty. Looking forward to serving you again soon!
David was excellent from start to…
David was excellent from start to finish. Couldn't recommend enough
2023年12月4日
McDade Club Ties からの回答
Thank you for sharing your feedback with us! 😊 We're delighted to hear that you had such a positive experience with David at McDade Club Ties.
We take pride in our team's commitment to excellence, and it's wonderful to know that David provided you with top-notch service from start to finish. We appreciate your recommendation, and we'll be sure to pass your kind words along to him.
If you ever need assistance or more ties in the future, don't hesitate to reach out. We're here to make sure you always have a great experience with McDade Club Ties. Thanks again for your support! 👔🌟
McDade Club Ties からの回答
Hi Heather,
Thank you so much for your kind words! We're thrilled to hear that you're happy with our quality and service. Looking forward to serving you again soon! 😊
Great Company, Would Work With Again
Mcdade ties are a great company and run very proffesionally to the first contact to the final delivery fo the ties they were consistent with updates and information. The whole process was very personal with numerous calls with David and I felt like a valued customer.
2023年11月14日
McDade Club Ties からの回答
We're absolutely delighted to hear about your positive experience with us! It's wonderful to know that David and the team made the process personal and kept you well-informed every step of the way. We always strive to make our customers feel valued, and your feedback is a great encouragement to us. Thanks for choosing us and we look forward to assisting you again!
Friendly
Friendly, professional and local. Supplied a quality product in good time. Thanks
2023年11月14日
McDade Club Ties からの回答
We're so glad you had a friendly and professional experience with us. It's great to hear that you're pleased with the quality of the product and our timely delivery. Local support means the world to us, and we're here whenever you need us again. Thank you for your trust and support.
Best regards,
Giles
Highly recommended
Quality product, delivered on time. A refreshing change to receive a courteous service. Keep up the good work David McDade.
2023年11月14日
McDade Club Ties からの回答
Thank you for your wonderful review! We're really pleased to hear that you were satisfied with the quality of our product and our timely delivery. Providing courteous service is a top priority for us, and it's fantastic to know that this was your experience with David McDade. As a token of our appreciation, we've featured your review in a complimentary post on our Facebook page as a tribute (we hope you like it). We value your support and look forward to continuing to serve you with the same dedication.
Best regards,
Giles
Rugby club ties
Easy to order, got things sorted quickly and then delivery was ideal. Really good product the boys are proud to wear.
2023年10月12日
McDade Club Ties からの回答
Hi Robert,
Thank you for your review! We're glad to hear that you found the ordering process easy and efficient, and that the delivery met your expectations. It's especially rewarding to know that the boys are proud of the product. Your satisfaction is our priority, and we're here for any future needs you might have.
Best regards,
Giles
Being a previous customer I received…
Being a previous customer I received exactly what I asked for. It was a pleasure to do business with them and I will use them again and recommend to others.
2023年11月1日
McDade Club Ties からの回答
Hi Jim,
We're so grateful for your continued support and pleased to hear that your experience as a returning customer was exactly what you expected. It's always a pleasure doing business with you, and we truly appreciate your willingness to recommend us to others. Looking forward to assisting you again in the future!
Best regards,
Giles
McDade Club Ties からの回答
Hi Stuart,
Thanks for your kind words! We're really happy to hear that you found our service excellent and our advice invaluable, and that you were satisfied with the quick delivery. Your feedback is greatly appreciated, and we're here to provide the same level of service whenever you need us again.
Best regards,
Giles
The product is excellent
The product is excellent.
However only 4 stars as my address for delivery was incorrect.
Delivered to my neighbour.
2023年10月20日
McDade Club Ties からの回答
Thank you so much for your positive feedback about our product!
I'm really glad to hear that you think it's excellent.
I'm sorry, though, about the mix-up with your delivery address and that your order ended up with your neighbour.
We'll definitely look into this to make sure it doesn't happen again.
Your satisfaction is super important to us, and we appreciate you bringing this to our attention.
Thanks again for choosing our product, and if there's anything else we can do to help, please let us know!
fantastic company
2023年10月20日
McDade Club Ties からの回答
Thank you so much for your kind words Todd - We're thrilled to hear you think so highly of our company. Your support means a lot to us. If there's anything more we can do for you, please feel free to reach out. We're here to help!
Excellent service and top quality ties
2023年10月25日
McDade Club Ties からの回答
Thank you for the wonderful review, Kenny!
We're delighted to know you're pleased with our service and the quality of our club ties.
It's our goal to consistently provide top-notch products and service, and feedback like yours is truly appreciated.
From design to neck
Was easy to connect and talk to there staff who couldn't do enough to help you through the process of getting your design onto a tie delivery was prompt and without problems .we will definitely use this company again .
2023年10月23日
McDade Club Ties からの回答
Thank you so much, Roy, for your fantastic review!
We're really glad to hear that you found our team helpful and easy to talk to. 🤝
It's great to know that your tie design process went smoothly and that the delivery was prompt and problem-free.
We're looking forward to working with you again in the future!
Your support means a lot to us.
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