Easy to deal with certainly with good response. I was concerned when I received my product in a cooler pack that was at room temperature as had been in transit for two days so researched whether it wa... ãã£ãšèŠã
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I found everyone very professional and they were very thorough. Not a difficult process at all. I recommend them because they've sent me all kinds of wonderful information that no other provider h... ãã£ãšèŠã
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I was approved for treatment very quickly. I received a lot of very useful information by email and on your website. I was impressed by how well the product was packaged, that there were four ice pa... ãã£ãšèŠã
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It's really nice to use a service like this and not get upsold. Other online health services tend to try and get you to sign up for all kinds of additional things. This was painless and I'd recommend... ãã£ãšèŠã
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MedExpress offers expert clinical care, proven treatments, and consistently effective results â delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
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- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
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1 University Ave 3rd floor, M5J 1T1, Toronto, ã«ãã
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4.4
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Meds needed to be discarded
Meds shipped purolator. Missed courier then puolator pick up closed. Meds unrefrigerated and warm. Had to discard. Not happy the pay for meds that were unuseable
2026幎5æ20æ¥
MedExpress Canada ããã®åç
Thank you for sharing your feedback. We understand how frustrating delivery delays can be, especially when they impact temperature sensitive medications.
We sincerely apologize for the inconvenience this caused. A member of our team has reached out to you directly to help resolve the situation and provide support.
Please know that we are always here to support you and assist with anything you need. We value your trust and appreciate the opportunity to address your concerns.
Not receive yet and possibly will beâŠ
Not receive yet and possibly will be delivered only Monday afternoon transfert to post Canada in Castlegar by Purolator Purolator do not service where I live. Same issue last time not resolve and I send you a email first order. I be surprise if this medication still cold. It suppose to stay cold is in it ? Be refrigerated ring away !
I will not be ordering this anymore. As issue not resolve
2026幎4æ12æ¥
MedExpress Canada ããã®åç
Hello Louise,
Thank you for taking the time to share your feedback. We're very sorry for the inconvenience and frustration this delivery has caused.
We understand how important it is for your medication to arrive on time and in proper refrigerated condition, especially given your previous experience. This is not the standard we aim to provide, and we completely understand your concern about the shipping carrier and delivery delays.
Our team has already reached out to you via email to help resolve this issue and to make sure we can address what happened with your order directly. Please reply there at your earliest convenience so we can support you further and work toward a suitable resolution.
We truly appreciate your patience and the opportunity to make this right.
Best regards,
The MedExpress Team
I luv the way it was so fast!
2026幎5æ12æ¥
MedExpress Canada ããã®åç
Hello Linda,
Thank you for your feedback. Weâre thrilled to hear that you had a positive experience with us and that your delivery arrived quickly. Providing a smooth and reliable service is always our goal, so itâs wonderful to know we met your expectations.
We truly appreciate you taking the time to share your experience with us and look forward to continuing to support you with exceptional service throughout your journey!
Warm regards,
The MedExpress Team
Easy to set Up and Extremely supportive.
Setting everything up was very easy and there was much more support than I expected. I have friends who have been prescribed the same medication through their family physician who did not receive any support at all and ended up with problems and no where to go with questions. This site offers someone almost 24/7 if there are any questions at all. I would highly recommend it.
2026幎5æ29æ¥
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MedExpress Canada ããã®åç
Hello Scott,
Thank you for your feedback. Weâre really glad to hear that you found the setup process easy and that our support team has been there for you whenever you needed guidance.
Providing accessible, reliable support is something we take great pride in, and it truly means a lot to know it has made a difference for you. Weâre especially grateful for your recommendation and the trust youâve placed in us.
We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you with exceptional care and service throughout your journey!
Warm regards,
The MedExpress Team
Everything was great a lot ofâŠ
Everything was great a lot of information.
You donât let any cuestión out of the pocket.
Great service, everything on time and order with all you need.
2026幎5æ19æ¥
MedExpress Canada ããã®åç
Hello Erick,
Thank you for your feedback. We're delighted to hear that you felt well informed and supported by our team. Providing clear guidance, timely service, and a seamless experience is always our goal.
We truly appreciate you taking the time to share your experience, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Prompt but high fees
Prompt review by providers and fast shipping of the first order. But Iâm not likely going to reorder because of the high program fee with each reordering. Itâs a rip off.
2026幎5æ29æ¥
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MedExpress Canada ããã®åç
Hello Nicole,
Thank you for taking the time to share your feedback with us.
We appreciate your transparency regarding pricing and understand your concerns. We recognize how important affordability is when choosing ongoing care options.
To clarify, the program fee is applied to each order as it supports ongoing medical review, provider oversight, clinical support, and continued access to your care team and platform throughout your treatment.
While we strive to maintain competitive pricing, we would also like to highlight our referral program, which offers a $59 CAD saving when you refer friends and family.
The program works as follows:
Share your code â Send your unique referral code to friends and family. Please note it cannot be shared publicly, including on social media.
Friends save $59 CAD â When they use your code, theyâll receive 100% off the program fee on their first order, saving $59 CAD.
You save $59 CAD â For each successful referral, youâll receive a discount code for 100% off the program fee on your next order, providing a $59 CAD saving as well.
You can find more information here: https://www.medexpress.co/ca/referrals#terms
We truly value your feedback, as it helps us continue to improve our services. If there is anything we can do to further assist, please don't hesitate to reach out.
Warm regards,
The MedExpress Team
Was fast and easy
Was fast and easy ! Filled out the form over the weekend has my meds by Tuesday.
2026幎5æ26æ¥
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MedExpress Canada ããã®åç
Hello Nicole,
Thank you for your kind feedback. Weâre delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
MedExpress Canada ããã®åç
Hello Renee,
Thank you for sharing your experience. Weâre so pleased to hear that everything went smoothly and that youâve started your journey with us.
We truly appreciate you choosing us and look forward to continuing to support you throughout your journey!
Warm regards,
The MedExpress Team
Very simple
Very simple, fast and efficient way to get a GLP-1 prescribed and shipped. Took less than 24 hours for approval/processing.
2026幎5æ28æ¥
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MedExpress Canada ããã®åç
Hello Carolyn,
Thank you for sharing your experience. Weâre delighted to hear that you found the process simple, fast, and efficient, and that your approval and processing were completed so quickly.
We truly appreciate your feedback and are glad we could support you in starting your treatment without delay. If you need anything going forward, weâre always happy to assist!
Warm regards,
The MedExpress Team
The ease and the information packageâŠ
The ease and the information package and follow up email chain ,
I have taken my first weekly dose and now my journey will be tracked and documented .
2026幎5æ28æ¥
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MedExpress Canada ããã®åç
Hello Ryan,
Thank you for your kind feedback. Weâre pleased to hear youâve been happy with the support from our team. Itâs great to know youâve taken your first weekly dose and are beginning your journey with us.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you throughout your journey!
Warm regards,
The MedExpress Team
I'm satisfied so far.
I'm satisfied so far. The courier managed to deliver the order, and it seems like the medication is authentic. I say this because I once ordered from a different company, and the courier did not actually deliver the product, and the pen they sent may as well have been filled with water. There seemed to be no effect at all. I have hope with this medication from MedExpress.
2026幎5æ26æ¥
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MedExpress Canada ããã®åç
Hello,
Thank you for taking the time to share your experience. Weâre pleased to hear that your order was successfully delivered and that youâve had a positive experience with your medication so far.
Weâre sorry to hear about the difficulties you experienced with another provider previously, and we understand how important it is to feel confident in both the delivery process and the treatment you receive.
At MedExpress, we strive to provide reliable service and high-quality care every step of the way. We truly appreciate your trust in us and look forward to continuing to support you throughout your journey!
Warm regards,
The MedExpress Team
Amazing Service. Quick and Easy
I just joined but wow, quick and easy and already approved. I tried Felix and way slower and still wasnt approved after 5 days of conversation. Excited to continue this journey with them.
2026幎5æ28æ¥
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MedExpress Canada ããã®åç
Hello Megan,
Thank you for your wonderful feedback. Weâre delighted to hear that you found the process quick and easy and that your approval experience was smooth from the start.
We truly appreciate you choosing us for your journey and are excited to continue supporting you every step of the way!
Warm regards,
The MedExpress Team
Quick response and delivery
2026幎5æ18æ¥
MedExpress Canada ããã®åç
Hello Daniela,
Thank you for your feedback. Weâre pleased to hear that you were satisfied with the support provided by our team and the prompt delivery of your order.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Not complicated!
Very smooth, yet thorough process! Iâm beyond excited to begin my journey!
2026幎5æ28æ¥
èªçºçãªã¬ãã¥ãŒ
MedExpress Canada ããã®åç
Hello Summer,
Thank you for your feedback. Weâre delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
So far my experience with MedExpressâŠ
So far my experience with MedExpress has been very positive.
The review process was very prompt, efficient and thorough.
I was notified of my approved treatment very quickly.
Very happy with the health teaching provided and all of the daily information , follow up and instructions regarding my medication.
The MedExpress team is extremely supportive and very efficient.
Received my medication, instructions and everything necessary to begin my treatment 2 days after approval.
Thank you for providing a great service!
May 27th, 2026
MCG
2026幎5æ8æ¥
MedExpress Canada ããã®åç
Hello Michelle,
Thank you for taking the time to share such thoughtful feedback. Weâre delighted to hear that your experience with our team has been positive and that you found the review process seamless.
Itâs especially rewarding to know that our communications have been helpful and supportive as you begin your journey. Providing timely care, clear guidance, and ongoing support is always our goal.
We truly appreciate your kind words and your trust in MedExpress. We look forward to continuing to support you throughout your treatment journey!
Warm regards,
The MedExpress Team
Sign up was fairly easy and approvalâŠ
Sign up was fairly easy and approval was quick. Delivery service was very prompt.
2026幎5æ20æ¥
MedExpress Canada ããã®åç
Hello Sandra,
Thank you for sharing your feedback. Weâre pleased to hear that you found the process to be seamless and the delivery service to be prompt, as this is always our goal.
We truly appreciate your kind words and are glad your experience has been a positive one. We look forward to continuing to support you throughout your journey!
Warm regards,
The MedExpress Team
Everything was explained clearly withâŠ
Everything was explained clearly with lots of emails about what to expect.
2026幎5æ26æ¥
èªçºçãªã¬ãã¥ãŒ
MedExpress Canada ããã®åç
Hello Alison,
Thank you for your kind feedback. Weâre delighted to hear that the process was explained clearly and that our email updates helped you feel informed about what to expect every step of the way.
Providing supportive and transparent care is very important to us, and we truly appreciate you taking the time to share your experience!
Warm regards,
The MedExpress Team
Quick easy
Quick easy, great communication, provides options for you ( they supply or can go to your pharmacist) which is great. Great experience, I would highly recommend to anyone.
2026幎5æ22æ¥
èªçºçãªã¬ãã¥ãŒ
MedExpress Canada ããã®åç
Hello Neil,
Thank you for your kind feedback. Weâre delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
MedExpress Canada ããã®åç
Hello Ann,
Thank you for your feedback. Weâre delighted to hear that youâve been happy with the service we provide, as delivering a positive experience for our patients is always our goal.
We truly appreciate you taking the time to share your feedback and look forward to continuing to support you in the future!
Warm regards,
The MedExpress Team
Need self-injection support/training
Everything went very smoothly from the assessment to delivery. I do wish they offered a video about how to self-inject. Unfortunately, for my first dose, I poured more down my belly than into my stomach because I was nervous and apparently pulled the syringe out. It is hard to see when toyr belly is big. So it is devastating to watch basically $100 slide into nothing. A trial syringe with saline or something would be a great addition for the cost you are asking for. Then those of us not used to injecting ourselves could see how it works and not make the mistakes that cause a major loss the first injection. Definitely feels like I just threw $100 in the garbage.
2026幎5æ19æ¥
MedExpress Canada ããã®åç
Hello Kelly,
Thank you for taking the time to share your experience. Weâre glad to hear that the assessment and delivery process went smoothly, but weâre truly sorry to hear about the difficulty you experienced with your first injection and the frustration this caused.
We understand how upsetting it must feel to have medication wasted, especially when youâre navigating something new and unfamiliar. Your suggestion has been shared internally with our team for review as we continue working to improve patient support resources.
We have also followed up with you via email so we can provide additional support and guidance directly.
If there is anything further we can do to assist, please donât hesitate to reach outâweâre here to help.
Kind regards,
The MedExpress Team
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