Easy to deal with certainly with good response. I was concerned when I received my product in a cooler pack that was at room temperature as had been in transit for two days so researched whether it wa... ãã£ãšèŠã
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I found everyone very professional and they were very thorough. Not a difficult process at all. I recommend them because they've sent me all kinds of wonderful information that no other provider h... ãã£ãšèŠã
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I was approved for treatment very quickly. I received a lot of very useful information by email and on your website. I was impressed by how well the product was packaged, that there were four ice pa... ãã£ãšèŠã
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It's really nice to use a service like this and not get upsold. Other online health services tend to try and get you to sign up for all kinds of additional things. This was painless and I'd recommend... ãã£ãšèŠã
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MedExpress offers expert clinical care, proven treatments, and consistently effective results â delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
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- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
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1 University Ave 3rd floor, M5J 1T1, Toronto, ã«ãã
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4.4
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Fast friendly service
Fast friendly service, would be nice to see a decrease in prices soon though !
Hereâs hoping !
2026幎5æ19æ¥
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MedExpress Canada ããã®åç
Hello,
Thank you for your kind feedback and for taking the time to share your experience.
Weâre pleased to hear you were satisfied with our service and are committed to ensuring you feel supported. We also appreciate your feedback regarding pricing and will ensure it is shared internally with our team as we continually evaluate ways to enhance value and the overall patient experience.
We look forward to continuing to support you!
Warm regards,
The MedExpress Team
The consultation was simple and easy
The consultation was simple and easy. Appreciated the supportive process and the medication arrived quickly with as expected. The emails checking in and providing education on what to expect have been helpful.
2026幎5æ11æ¥
MedExpress Canada ããã®åç
We're so glad to hear you found the consultation simple and easy, and that our supportive process and quick medication delivery met your expectations. We appreciate your positive feedback and look forward to continuing to support you throughout your journey. ð
I answered all your questions and myâŠ
I answered all your questions and my order is still on hold. This order process doesnât work.
2026幎5æ15æ¥
MedExpress Canada ããã®åç
Thank you for taking the time to share your feedback, and Iâm sorry for the frustration this has caused.
While the consultation questions are an important step, we also require a few verification items to complete the clinical review, such as a government-issued photo ID, a full-body photo for eligibility assessment, and (if a higher dose has been selected) proof of a previous prescription.
If your order is on hold, itâs likely due to one of these items still being outstanding. These steps are part of our standard safety and prescribing process.
Weâre happy to help guide you through exactly what is still needed so this can be resolved as quickly as possible. Someone from our team has contact you via email to provide further assistance.
We appreciate your patience and are here to help ð
MedExpress Canada ããã®åç
Thank you for sharing your feedback with us. We understand your concerns regarding the request for a full-body photo and appreciate the opportunity to clarify.
As part of our clinical review process, we may request a full-body photo to help confirm that a patientâs BMI aligns with the information provided on their account.
A member of our team has also reached out by email to assist further and address your concerns directly. Please rest assured that any photos submitted are used only for medical assessment purposes and are handled securely and in compliance with PIPEDA.
Thank you again for bringing this to our attention.
MedExpress Canada ããã®åç
Weâre so glad to hear you enjoyed your experience with us, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to provide you with quality care and service!ð
Easy to order online, quick shipping
The online ordering system is easy to use. Customer service is quick to respond, and items are shipped very quickly. My only suggestion is that there should be a space for questions or comments when placing the new order each month, or the prescription could be ongoing until reaching target weight instead of ordering every month.
2026幎5æ11æ¥
MedExpress Canada ããã®åç
Thank you so much for your feedback! Weâre so happy to hear that you found our ordering process easy to use and that our customer service team was able to assist you quickly.
During each reorder consultation, youâll have the opportunity to update your information and answer the question, âIs there anything else youâd like to share with our team?â Selecting âyesâ will allow you to include additional comments or questions for our clinical team to review during the order review process. âºïž
We also understand how convenient a recurring subscription option would be. However, because this is prescription medication, each refill requires a consultation to review your progress and any changes to your medical history, as well as a clinical review and prescription approval before the medication can be dispensed and shipped. For that reason, we can only allow manual orders at this time.
That said, we truly appreciate your suggestion and will be sure to share your feedback with our team as we continue looking for ways to improve our services.
MedExpress Canada ããã®åç
We are so glad you found our service fast, easy, and reliable. We truly appreciate your kind words, and will continue working diligently to make sure your experience continues to be as easy and seamless as possible! âºïž
The company is great to deal with
The company is great to deal with, but they should send invoices and proof of payment to their clients immediately after a purchase. This way, clients can claim benefits if they have them. Overall, Iâve had a good experience so far.
2026幎5æ7æ¥
MedExpress Canada ããã®åç
Weâre so glad to hear that youâve been enjoying our service so far, and we truly appreciate your suggestion regarding invoices upon purchase.
Our pharmacy includes an official prescription receipt with each eligible order that contains the necessary information for reimbursement purposes. However, orders placed through our Patient Support Program may not include reimbursement documentation, as this program is intended to provide savings support for individuals who do not have access to medication coverage or reimbursement options.
That said, a member of our team is currently reviewing your situation and will be reaching out shortly with additional details and guidance. We appreciate you bringing this to our attention.
I was hoping the packaging would beâŠ
I was hoping the packaging would be more discreet. I didnât want my husband to know but I was not home when the package arrived and it was obvious what it was
2026幎5æ11æ¥
MedExpress Canada ããã®åç
Hello,
Thank you for your feedback, and weâre truly sorry to hear about your experience with the delivery.
We completely understand how important discreet packaging is, and we regret that we didnât meet that expectation in your case. This is not the standard of care and attention we strive to provide for every order.
Our team has already reached out to gather more details so we can better understand what happened and take meaningful steps to improve. Your feedback is sincerely appreciated and helps us do better moving forward.
Thank you again for taking the time to share your experience with usâwe really appreciate it.
Best regards,
The MedExpress Team
Always quick to respond and alwaysâŠ
Always quick to respond and always pleasant and helpful
2026幎5æ12æ¥
MedExpress Canada ããã®åç
Hello,
Thank you for your kind feedback! Weâre pleased to hear youâve been happy with the support from our team. We truly appreciate you taking the time to share your experience and look forward to continuing to assist you.
Warm regards,
The MedExpress Team
Quick and amazing process
Quick and amazing process. Communication is clear and helpful.
2026幎5æ6æ¥
MedExpress Canada ããã®åç
Hello Steph,
Weâre so glad to hear that you found our process smooth and felt supported throughout your experience.
We look forward to continuing to support you and providing an easy, seamless experience moving forward. If you ever need anything, our team is always happy to help!
Warm regards,
The MedExpress Team
So far I am very happy
So far I am very happy. Did my first injection last night and so far its not to bad. :)
2026幎5æ11æ¥
MedExpress Canada ããã®åç
Hello Carole,
Weâre so glad to hear that your first injection went well! Thank you for taking the time to share your positive experience with us. We look forward to continuing to support you throughout your journey.
Warm regards,
The MedExpress Team
It came in really quickly and theâŠ
It came in really quickly and the support has been top notch so far! Taking my second dose soon excited for the future.
2026幎5æ5æ¥
MedExpress Canada ããã®åç
Hello,
Thank you for your feedback! Weâre happy to hear that you found the process quick and felt supported throughout your experience.
We truly appreciate you taking the time to share your positive feedback and look forward to continuing to support you moving forward.
Warm regards,
The MedExpress Team
Reliable honest help
Reliable honest help. Great starting up advice . Doing well so far based on your advice
Thank you
2026幎5æ5æ¥
MedExpress Canada ããã®åç
Hello,
Thank you for your feedback! Weâre so glad to hear youâve felt supported throughout your experience with us. We remain committed to keeping things as smooth and seamless as possible, and weâre always here to support you with whatever you may need along the way. We truly appreciate you taking the time to share thisâthank you!
Warm regards,
The MedExpress Team
Service was very helpful and attentive
Service was very helpful and attentive
Thank you very much
2026幎5æ11æ¥
MedExpress Canada ããã®åç
Thank you so much for your feedback! We really appreciate you taking the time to share your positive experience. Weâre so glad to hear our service met your needs. We look forward to continuing to support you and making sure everything stays smooth and supportive.
Warm regards,
The MedExpress Team
MedExpress Canada ããã®åç
Hello Wendy,
Thank you for taking the time to leave a review. We truly appreciate your positive feedback and are glad to hear you found our service simple and straightforward to use.
If there is anything we can do to further support you or enhance your experience, please donât hesitate to reach out. We look forward to continuing to support you.
Warm regards,
The MedExpress Team
Delivered in timely fashion
Delivered in timely fashion. Way better cost than other on line pharmacies. Packaging was great.
2026幎5æ6æ¥
MedExpress Canada ããã®åç
Thank you so much for your kind feedback. Weâre really pleased to hear you had a positive experience, and we appreciate you taking the time to share it. Your support means a lot to us, and we look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Very disappointed first time user
This was my first time using MedExpress. The medication was sent automatically and was delivered when I was away from home for two days and the shipper could not refrigerate it, making it defective. Initially I responded about this and was told I would be sent a new one since the place was then closed over the weekend. I still have NOT received a replacement and when checking in have a different person respond each time, saying they are checking with the pharmacy. I have explained that in ordering I work away from home two days a week and would time it for coming on days I am around; however, currently do not have faith in this being resolved or not being shipped with the same supplier on a day that I cannot pick it up. Communication has been poor and I have indicated I would like a refund if this is not resolved. I am very disappointed as I had been hopeful that this would be a reliable company.
2026幎4æ22æ¥
MedExpress Canada ããã®åç
Weâre very sorry to hear about your experience and completely understand your frustration. We truly appreciate you bringing this to our attention and giving us the opportunity to make things right. Our team has reached out to you via email so we can work directly with you to resolve the situation as quickly as possible.
Thank you again for your feedback, we take concerns like yours seriously and are committed to improving our service and communication moving forward.
MedExpress Canada ããã®åç
Hello Randall,
Thank you for taking the time to leave a review. We truly appreciate your positive feedback and are glad to hear you were satisfied with our service.
If there is anything we can do to further support you or enhance your experience, please donât hesitate to reach out. We look forward to continuing to support you.
Warm regards,
The MedExpress Team
Fast and efficient what you order isâŠ
Fast and efficient what you order is what you get.
2026幎5æ7æ¥
MedExpress Canada ããã®åç
Weâre delighted to hear that you enjoyed your experience with us. Thank you for your positive feedbackâwe truly appreciate your support. We look forward to continuing to provide you with a smooth and efficient service and are always here to assist you with anything you may need!
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