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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Déjà : Colis qui sent l’arnaque quand on le reçois 4 semaines aprÚs. Les produits sont bas de gamme, ultra basic non cyglé. Aucune marque, rien aucune indication ni livret certification prouvant... もっず芋る

5぀星のうち5の評䟡

Absolutely love this pillow case and I’m SO glad I bought it. It has made a huge difference to my hair and I’m not waking up with silky hair and not dry, tangled locks. It’s also made a huge differenc... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

The sheets pilled SO SO BADLY within 2 uses (the second wash), despite our machine having a special gentle function and using Silvi's own washing strips. Thankfully they were refunded but now the pill... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The service was very prompt and the packaging supreme. Regular emails updating postage and free postage. This company offers a superb product. Highest quality materials with a luxury feel. Si... もっず芋る

䌁業が回答したした

䌁業情報

  1. 健康・矎容補品店

圓該䌁業による蚘述

Transform your skin, hair and sleep with The Skin Sidekick. Made with silver, our satin and silk pillowcases are designed bacterial-free for healthier skin. Our pillowcases can have 1000x more bacteria than your toilet seat, shown to clog pores and trigger breakouts. Like an invisible forcefield, Argie's silver stops 99.7% of the nasties before they affect your skin.


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3.0

たあたあ

TrustScore 5段階評䟡の3

291件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

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3.0

すべおのレビュヌ

(291)

過去12か月のレビュヌ数: 0ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Great website

Great website, quick and easy ordering and my order was delivered ahead of schedule. Great product - I couldn’t be happier.

2023幎2月1日
Argie ロゎ

Argie からの回答

Thanks for the review Craig!

5぀星のうち5の評䟡

I had a bit of trouble with the sheets


I had a bit of trouble with the sheets and I had contacted the silvi team regarding the issue. They were extremely helpful and understanding and offered a quick solution I was happy with. I very much appreciate the quick responses. very satisfied with the outcome.

2023幎1月31日
Argie ロゎ

Argie からの回答

Thanks Jessica!

5぀星のうち5の評䟡

Lovely luxurious products

I bought silk pillowcases and bamboo sheets.
Loving them both.. it all feels incredibly luxurious.
The silk pillowcase is heaven to sleep on.
Service and communication was excellent that would get 5 stars alone.

2023幎1月30日
Argie ロゎ

Argie からの回答

Thanks Patricia, we're happy you're loving the products :)

5぀星のうち3の評䟡

Ease up on the emails

Way too much spam. I got an email a day after placing the order until I unsubbed. I haven’t even opened the package I’m already over Silvi.

Edit: I've up the rating because of the genuinely good product. Would be 5 stars if the emails were to reduce to a reasonable amount

2023幎1月31日
Argie ロゎ

Argie からの回答

Thanks for your feedback Jack, we will let the team know :)

5぀星のうち5の評䟡

Lovely and smooth to sleep on

Lovely product, quick to arrive. nice packaging - could do without the extra shrinkwrapped plastic round box.

2023幎1月26日
Argie ロゎ

Argie からの回答

Thanks for the review Tania! We're working on a more sustainable packaging option :)

5぀星のうち1の評䟡

ordered in November, it’s January, never received order

Ordered in November and never received the product with horrible customer service assistance. They act like it’s no big deal that they took my money and never delivered a product

2022幎11月22日
自発的なレビュヌ
Argie ロゎ

Argie からの回答

hi eric, we're so sorry that this is your experience! we have encountered some shipping issues out of our control, please let us know your order number and email so we can issue a refund.

5぀星のうち5の評䟡

Great customer service

Great customer service, replied to problems quickly. Delivered very quickly without any problems. Very soft and luxurious, for me worth the money.
Only thing is that the size of the zip could be longer - it does fit a standard pillow case once it’s inside but it could be easier getting it in.

2023幎1月11日
自発的なレビュヌ
Argie ロゎ

Argie からの回答

thanks for your feedback sarah, glad to hear you're loving it and we're working on fixing that zipper!

5぀星のうち1の評䟡

The case does not fit a standard


The case does not fit a standard pillow. I find the vegan bamboo pillow case scratchy on my
Face.

2022幎12月30日
Argie ロゎ

Argie からの回答

hi caroline! we're sorry that this is your experience, thank you for your review. we will keep this in mind for our future products :)

5぀星のうち2の評䟡

Nervously waiting with no idea of when this will arrive

Order was placed on 12th December. Order seems to be going nowhere. Haven’t had any updates. EVRI states “we’re expecting it” and has been for a while. Worried this won’t be here for Christmas

2022幎12月12日
Argie ロゎ

Argie からの回答

Hi Nick, thanks for your feedback! Apologies for the delay on your parcel, it does however look like it won't arrive for Christmas (we're so sorry about this!). Please send us an email at hi@mysilvi.com if you still haven't heard anything next week!

5぀星のうち1の評䟡

I placed an order on November 20 and as


I placed an order on November 20 and as of December 8 they still were on the way to USPS. It never made it to USPS even as of today, almost 30 whole days later. The product itself might be great, their customer service was nice enough to immediately refund me when I told them about it, but their business model of using third party logistics team (OSM Worldwide) is such a bad idea. When they stop relying on that 3PL, they might actually go somewhere. You can barely find tweets related to the product, which doesn't bode well, nor many youtube reviews either. Sorry Max Hertan, you might be obsessed with efficiency, but you phoned this one in.

2022幎12月20日
自発的なレビュヌ
Argie ロゎ

Argie からの回答

Hi there, thanks for sharing your review. We're really sorry that this happened and unfortunately, it is beyond our control. We're looking into a better solution in the future!

5぀星のうち2の評䟡

I thought pillow covers would come with


I thought pillow covers would come with the sheets and duvet cover for that price. Over priced for everything to come. individually

2022幎12月12日
Argie ロゎ

Argie からの回答

Hi Thomas, thanks for your review! We believe our products are of high quality, treated with Silver Ions and are made from 100% silk, we also do offer bundles that come with the sheet sets, duvet covers and pillowcases!

5぀星のうち3の評䟡

Not as shiny/smooth as I anticipated

Not as shiny/smooth as I anticipated. Otherwise fine but I suspect the girls I bought them for will be unimpressed.

2022幎12月19日
Argie ロゎ

Argie からの回答

Hi Joule, thanks for your review! Our bamboo range is definitely a touch less silkier than our silk products, but they both are anti-bacterial and hold the same properties for skin and hair :)

5぀星のうち5の評䟡

Great website, even better pillowcases!

The website and everything about it was easy and simple to use. I had debated getting these pillow cases for a few years now and finally bit the bullet due to the Black Friday deals.

2022幎11月26日
Argie ロゎ

Argie からの回答

Hi Kaitlyn, thanks for the review! We hope you love them :)

5぀星のうち1の評䟡

Great idea but lots of pilling

I love the idea of the products but unfortunatlely the bamboo sheets and pillowcases we purchased started pilling after the first wash.

2022幎11月30日
Argie ロゎ

Argie からの回答

Hi Phoebe, we're sorry that this is your experience. If you haven't already, please email us at hi@mysilvi.com with your order number and we can offer a replacement!

5぀星のうち3の評䟡

The Pillow Case lost it's silkiness


The Pillow Case lost it's silkiness after the first wash (yes I followed the washing instructions). It's still nice to sleep on, but expensive for what it is. Some of the threading has come off from inside the case.

2022幎11月30日
Argie ロゎ

Argie からの回答

Hi Cat, thanks for your review! We're sorry to hear this, if you haven't already feel free to email us at hi@mysilvi.com with your order number and we can offer a replacement or refund under our 100 night guarantee :)

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