Gail レビュー 19

Once set up worked good some times, but it is extremely frustrating when the system is down or I have a problem they do not answer when I need it. I am still dealing with issues with the system and last time took them one month to respond, for about 7 times they said someone was going to call me 24 to 48 hours but they didn't. Is like they ignore you. After multiple emails and phone calls I was ready to cancel they call me one month later, but even with my system not working the kept charging.
So I feel they have the tools but they do not have a good support for clients or good customer service. They need to work a lot on that. I am not having a good experience.

They are very granular when implementing, they focused on our specific case and incorporated all of our culture and way of work so that the agents had a very human feel.

the suite of tools is the product, but the team behind it is what makes this company the best at what they do. every single person within the company has been a blast to work with on top of such a great product.

Gail, thank you for your immense addition to the bland world we live in now.

As a 24 hour agency, GAIL is a great way for us to reduce our after-hours call center spend. Once our local agents leave for the day GAIL can handle most of the incoming calls to help customers with basic inquiries or route to payment or claims options. GAIL also saves us a lot of time with the outbound campaigns that we have set up to call certain segments based on policy activity, upcoming closures, etc.

Gail has become a great tool for us. We were looking for an AI solution to help our agency move forward. The Gail team has been very responsive in helping us build out the customization we needed. It is working to help us complete our custom templates we use as well as a wealth of knowledge and functions in the GPT function. We have been using it for 3 months and the growth during that time has been fantastic. It has become a true asset to our company.

What a great experience this has been. From my first discussion to the onboarding process. First rate company that cares about me

Gail in an amazing tool that helps us streamline services, especially when it comes to make outbound contacts.

The tool was very easy to use, and helped us be more available to Customers and prospects.

I think it is a wonderful and useful product for my business.

Gail has transformed our voice automated system and after hours support. It handles lead intake, call routing and service requests allowing us to focus more on sales and revenue generating activies.

Very easy to use. Great software

Gail makes it incredibly easy to prepare quick coverage summaries, distilling key features of a 100‑page policy into a clear snapshot. It’s intuitive to use and excels at answering insurance‑specific questions, especially when a policy is uploaded so it can source the information directly. I often use it to quickly pull key coverage factors—like exclusions and deductibles—so I’m fully prepared for client coverage reviews and can create clean, accurate summaries to share.

Our company currently uses Gail GPT and find the stand-alone version very, very good!

Gail is an excellent addition to our insurance agency!

A revolutionary idea to automate your phone system and so much more. Truly changed the way we think on customer engagement acquisition and service. This is a must have in the new Ai Automation world of insurance and financial industry. Gail is pushing the boundaries of what is possible with change.

Increase our responses to clients after hours, help us schedule appointments with customers, support group is very responsive.

Gail UI is beautiful, the tool is easy to use and I believe It can really I help us sell more, serve Customers 24/7, and give our team their own expert to answer faster, spot opportunities, and stay compliant. As financial consultants we are happy that we met Gail.