melgeek.com レビュー 47

Excellent pre-sales support, everything fine so far.

Made 68 V2 Ultra looks better than the original version, feels more hi-fi as well. The customization on RGBs are better. Overall very worthy buying for

Never got my package. Last tracking update is from several days ago stating the international flight left China. Did the plane ever make it here safely? I guess we’ll never know.

I placed an order for two keyboards on April 2. I realize the order was from overseas and expected a delay. The shipment has been stuck in Tennessee for going on 10 days now. Can’t review what I haven’t received…

Acustica 9/10: esta muy bien pero hay teclados que por un precio similar suena ligeramente mejor, el Wooting 60hev2 por ejemplo.
Estetica 10/10: simplemente brutal, estetico, elegante y las fibras de carbono tocan mi punto debil.
Rendimiento 10/10: no le tiene que envidiar nada a otros teclados, la app web funciona muy bien (aunque algunas funciones estan muy escondidas, pero estan).

The Customer Service was great, they answered all my questions. I ordered a Made68 Ultra+ which is super high quality and beautiful. The delivery time was only 1 day. Amazing!

Took a bit of time for my package to arrive to Romania, which is normal, but the tracking info was great.

The Made 68 ultra is a great keyboard. I am enjoying it very much. Besides looking gorgeous, the feel of it in games is amazing.

Thank you, MelGeek. Thank you, China

Requested refund immediately after purchase, within minutes and still sent me the product with no refund.

Reached out to me after submitting a review, couldn't supply a full refund. Asked if I could do a partial refund even though I can't use the items but at least saved me having to send it. Still lost money on something I can't use.

Great customer support! Reliable and pointed towards customer satisfaction.

I'm using their Centauri 80, it is a great keyboard

Even after having my keyboard for multiple years(and still happy with it), I still got great support! 10/10 would recommend buying again for the support alone. Discord support is very good and fast.

There was an issue with the warehouse and I got a cheap keyboard that was not Melgeek. Let customer support know and in a few days I got the keyboard I ordered. Very happy with the product. The warehouse issue was very odd and annoying but customer service was very helpful

The team provided a prompt response and resolved the issue efficiently

I ordered a keyboard but found out, that it doesnt have german layout afterwards. They proceeded with the refund in a timely manner and were very responsive via email.

Also, the keyboard itself was great - was sad I couldn't keep it. Thats maybe the only recommended change: please get keyboards with german layout, too! Would buy it immediately again

My mouse recently died so I was looking for a replacement. Found out that MelGeek released their first mouse. I really liked the receiver style and the shape of the mouse so I ordered one. I heard about MelGeek before because of their really good keyboards so I was glad that their first mouse is also a top quality product.
My impressions so far are excellent. Mouse is light and suitable for all grip types. Components inside are all top of the line and the mouse is a joy to use.
Web software is really nicely organized and easy to use. More companies should learn a bit or two about this.
Really recommend this mouse and good job by MelGeek.

The Melgeek team is highly committed to the well-being of their customers. I am very satisfied with the support and management provided by the team, especially with how they responded to all my inquiries. I am truly satisfied with the service.

The customer service response really fast.
I love my melgeek cen 80. The thocky sound is sick for a prebuilt keyboard.
I recently came across few issues with the keyboard.
So I emailed MelGeek support. I have to say they absolutely smashed it. They replied me even tho they was in the CNY season. They even send me couple extra switches to replace if it needed. Even those my keyboards was fine.
100% will buy from them again.

Amazing service and supreme quality.

First and foremost, the customer service team was very helpful and pleasant to speak to. They were patient when I asked the same questions and speedy in transaction.

The product I purchased was their Centauri 80 HE Gaming Keyboard and it did not disappoint. Keystrokes are buttery smooth and sound like soft raindrops. The lighting effect is gorgeous and the case dense and sturdy. Then the OLED screen steals the show because the graphics are clean and it's also a touchscreen display. It was worth every bang for my buck.

Another bonus was the packaging. You can really tell that MelGeek put a lot of thought into each layer and component of what went into the box and how they packaged it.

I would gladly purchase another MelGeek product in the future.

Great customer service