Merchant Jewellers are an absolute asset to have at Mercia Marina. They are reliable, knowledgeable and extremely helpful. Items can be ordered and delivered from their extensive range of catalog... もっと見る
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I would just like to congratulate Karim,Tanita and the team for being voted the best Jewellers of 2026. Well done to all involved on an excellent establishment.
Been to this Jewellery store several times now and the staff there are amazing, always have time for you and go over and beyond to assist you. I have also used their repair service which was very reas... もっと見る
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We use Merchant's for every birthday, Christmas and 'just because' event and jewellery repairs, watch batteries etc that we can, either online or in person. We travel a 30mile round trip just to go... もっと見る
企業情報
当該企業による記述
'A wonderful jewellers boasting tasteful jewellery and watches in a relaxed setting, at the beautiful Mercia Marina. Watch and Jewellery repairs undertaken with the added element of Bespoke jewellery design and creation.' Merchant’s Jewellers have more than 23 years of Watch and Jewellery experience behind them, making sure you receive “quality information and service from quality experience”. The success of this company is based on “providing the customer with a service you would be proud to tell your friends and family about”
連絡先
Merchant's Jewellers, Mercia Marina, Derbyshire, DE65 6DW, Willington, 英国
- 01283 707395
- info@merchantsjewellers.com
- merchantsjewellers.com
5.0
優良
599件のレビュー
顧客にレビューを依頼しています
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Merchant's Jewellers LTD からの回答
Thank you so much for your incredibly kind review—we're truly overwhelmed and grateful from the bottom of our hearts!
Hearing that you feel we've given you the best service you could ever wish for means everything to us and our team. Your words capture exactly what we strive for every single day: making every customer feel truly special, cared for, and valued.
Thank you for your wonderful support and for choosing Merchants Jewelers. We can't wait to welcome you back soon with the same warmth, smiles, and top-notch service you deserve—you're amazing! 💖✨
From all of us—thank you! 😊
Always a pleasure to visit
Always a pleasure to visit this jewellers staff are very helpful. And lovely jewellery for gifts.
2025年4月6日
Merchant's Jewellers LTD からの回答
Thank you so much for your lovely review—we're truly touched and smiling ear to ear!
It means the world to hear that visiting Merchants Jewelers is always a pleasure for you, and that our helpful staff and beautiful jewellery make it such a special place for gifts. Your kind words warm our whole family's heart and remind us why we love what we do every day.
Thank you for choosing us time and time again—we can't wait to welcome you back soon with more warmth, sparkle, and the perfect gift finds! 😊✨
You're wonderful—see you again soon! 💖
Merchant's Jewellers LTD からの回答
Thank you so much for your lovely review—we're truly grateful and delighted!
We're thrilled to hear you had such a positive experience with our rhodium plating and ring resizing services, and that our friendly, efficient team made it all feel smooth and enjoyable. It's wonderful knowing your pieces came back looking and fitting beautifully—nothing makes us happier than seeing that sparkle restored and smiles all around!
Your kind words mean the world to us and keep the whole team motivated. Thank you for trusting Merchants Jewelers with your special jewellery—we can't wait to welcome you back anytime for more care, resizing, plating, or just a friendly chat. You're amazing! 😊✨
Warmest thanks from Karim, Tanita, and all of us 💖
Merchant's Jewellers LTD からの回答
Thank you for your lovely review! We're so pleased you found the perfect charm for your granddaughter—what a special gift. We hope she loves it, and we look forward to welcoming you back again soon.
Customer service experience excellent…
Customer service experience excellent as always, will definitely recommend.
2025年3月29日
Merchant's Jewellers LTD からの回答
Thank you for your continued support and recommendation! We're delighted to hear you consistently have an excellent experience with our customer service. It truly means a lot to us, and we look forward to welcoming you again soon.
My go to Jewellers
Quality of products brilliant, prices are competative and staff are so knowledgeable and efficient 😃
2025年3月23日
Merchant's Jewellers LTD からの回答
Thank you for such a fantastic review! We're thrilled to hear you’re happy with the quality of our products, our pricing, and the service from our team. Your kind words mean a lot to us, and we look forward to seeing you again soon.
Personal family service
Such personal service received from Merchants. You truly feel as though you are welcomed into their family. Recently had a broken necklace with pendant repaired when we thought it would never be worn again. Also had a charm soldered onto a bracelet and a ring re-sized which both came back like new. Highly recommend a visit.
2025年3月10日
Merchant's Jewellers LTD からの回答
Thank you so much for your heartfelt review. We're truly pleased to hear that you felt so well looked after—that personal, welcoming experience is exactly what we strive to create.
It’s especially rewarding to know we could restore your necklace and carry out the repairs to such a high standard. Giving treasured pieces a new life means a great deal to us. We really appreciate your recommendation and look forward to welcoming you back again soon.
Fantastic knowledge
Fantastic knowledge, great customer service and we will definitely be back!
2025年3月8日
Merchant's Jewellers LTD からの回答
Thank you for your great feedback! We're delighted you were happy with both our knowledge and customer service. We really appreciate your support and look forward to welcoming you back again soon.
Merchant's Jewellers LTD からの回答
Thank you for your kind review! We're really pleased to hear you had such a positive experience with both our service and expertise. It means a lot to us, and we look forward to seeing you again soon.
Merchant's Jewellers LTD からの回答
Thank you for your lovely review! We're so pleased you enjoyed the friendly service. We really appreciate your support and look forward to welcoming you back again soon.
Karin
Karin. Your staff are delightful. They obviously take the good customer service profile from you and your wife. They took time to pass the time of day. Explain. And were a happy Crew. Beautiful without and within. Thank you
2025年3月8日
Merchant's Jewellers LTD からの回答
Thank you so much for your kind and thoughtful words—it truly means a lot. We're incredibly proud of our team and it's wonderful to hear that their warmth and service made such a positive impression. We'll be sure to share your feedback with everyone.
We really appreciate your support and look forward to welcoming you again soon.
This was a gift from my hubby for my…
This was a gift from my hubby for my birthday. Another piece from the Kit Heath collection. Very pleased with the item.
2025年2月28日
Merchant's Jewellers LTD からの回答
Thank you for your lovely review! What a special birthday gift—we’re so pleased to hear you’re happy with your Kit Heath piece. It’s a beautiful collection, and we hope you enjoy wearing it. We look forward to welcoming you back again soon.
Merchant's Jewellers LTD からの回答
Thank you for your kind review! We're so pleased you enjoyed the service—and always with a smile 😊 We really appreciate your support and hope to see you again soon.
Highly delighted
Highly delighted with the quality of customer care. A reliable jeweller who took the time to make sure the earrings I had ordered were ready in time for my daughter’s big birthday. He collected them himself to make sure this would happen.
Julia, the sales associate, spent as much time as we needed to choose the earrings and was very knowledgeable and patient.
The earrings are truly beautiful. I feel I have had a very personal service and will certainly be going there again! Recommended 100%.
2025年3月8日
自発的なレビュー
Merchant's Jewellers LTD からの回答
Thank you so much for your wonderful and detailed review. We’re absolutely delighted to hear how happy you were with both the service and the earrings for your daughter’s special birthday.
It means a great deal to know that the extra effort made a difference, and we’ll be sure to pass your kind words on to Julia—she’ll be so pleased to hear your feedback. Providing a personal, attentive experience is very important to us, so it’s lovely to know that came through.
We truly appreciate your recommendation and look forward to welcoming you again soon.
Merchant's Jewellers LTD からの回答
Thank you for your kind review! We're so pleased you found our team helpful and pleasant. We really appreciate your support and hope to see you again soon.
Great service as always
Great service as always. Professional and knowledgeable staff providing an excellent experience .
2025年2月21日
Merchant's Jewellers LTD からの回答
Thank you for your continued support! We're delighted to hear you consistently receive great service and enjoy the experience with our professional and knowledgeable team. We really appreciate your kind words and look forward to seeing you again soon.
Had a number of watch batteries…
Had a number of watch batteries replaced, great service as always.
2025年2月8日
Merchant's Jewellers LTD からの回答
Thank you for your continued support! We're so pleased to hear you were happy with the service on your watch batteries. Always a pleasure to help, and we look forward to seeing you again soon.
Absolutely fantastic work.
Absolutely fantastic work.. always a warm welcome .. standard of work outstanding, will definitely use again for any jewellery repair.. thank you. X
2025年2月12日
Merchant's Jewellers LTD からの回答
Thank you so much for your wonderful review—we're truly touched and over the moon!
It means the absolute world to hear that you felt the warm welcome right away, and that the standard of our jewellery repair work was outstanding. Knowing you'll definitely come back to us for any future repairs is the greatest compliment we could receive—your trust and kind words make our whole team glow!
Thank you from the bottom of our hearts for choosing Merchants Jewelers and for the lovely "X" too. We're so grateful to have been able to help, and we can't wait to welcome you back whenever you need us—whether for a repair, a sparkle refresh, or just a friendly chat.
You're amazing—see you again soon! 💖✨
amazing
The nicest most down to earth people you could meet, if your spending ages picking what you want they wait and advise you to help guide you to what you want in the most patient manner!
2025年2月2日
Merchant's Jewellers LTD からの回答
Thank you so much for your kind words! We're really pleased to hear you felt comfortable taking your time and that our team could support you in such a patient and helpful way. Creating a relaxed, welcoming experience is very important to us.
We truly appreciate your feedback and look forward to seeing you again soon.
A Friendly and Honest Jewellers.
A friendly and honest business which provided a professional service to replace a lost stone from a ring. The costs were transparent from the outset and I'm highly satisfied with the result.
In addition I weighed in some old gold and the staff were most helpful, taking as much time as necessary to assess the items and subsequently providing a competitive price. I would highly
recommend this business.
2025年1月29日
Merchant's Jewellers LTD からの回答
Thank you for such a thoughtful and detailed review. We're delighted to hear you were happy with both the repair of your ring and the service you received throughout.
Transparency and taking the time to look after our customers properly are very important to us, so it’s wonderful to know that came across. We’re also pleased we could assist you with your gold and offer a competitive price.
We truly appreciate your recommendation and look forward to welcoming you again in the future.
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