I have been a faithful Stott Pilates instructor for decades. Having done all of my education in English, and now living and teaching in Quebec, I was looking for translations for the names of exercice... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great reformer SPX at home elevated....The rollers however seem to be slowly disintigrating causing me to clean debris of the rails everyday. I would like to find out the cause... they must be aware o... もっと見る
企業が回答しました
My products were shipped as requested, with a delayed delivery due to travel. Appreciated that. I am wanting to attend an in-class CEC workshop for V2 Max Professional reformer. It's been hard to ge... もっと見る
企業が回答しました
I had the pleasure of working with Akash Patel (Sales Manager for Eastern USA) when I ordered my SPX Max Reformer bundle with Vertical Frame. He made it so easy and smooth. I have taken reformer class... もっと見る
企業が回答しました
企業情報
当該企業による記述
Merrithew® is the industry leader in mindful movement. Driven by the latest research, we’ve been innovating our fitness equipment and education for the past 30 years to deliver safe, effective and premium solutions to our partners so they can bring the benefits of mindful movement to people around the world. Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more. Merrithew has trained more than 65,000 partners worldwide in mind-body movement. Our premium Pilates program, STOTT PILATES®, is one of the most sought-after training modalities in the industry. Merrithew has dedicated more than 30 years to building, crafting and perfecting high-quality exercise equipment for professional and personal use. Using the highest quality materials and finest manufacturing processes in the industry, our equipment is versatile, durable and built to last, and is used by fitness and health care professionals around the world. Our care and craftsmanship are evident in every detail.
Leaders in Mindful Movement™
当該企業による記述
- Quality Pilates equipment and world-class education
- Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more.
連絡先
500-2200 Yonge Street , M4S2C6, Toronto, カナダ
- 1-800-910-0001
- marketing@merrithew.com
- merrithew.com
ネガティブなレビューの 84%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Useless telephone support employees
I have been a faithful Stott Pilates instructor for decades. Having done all of my education in English, and now living and teaching in Quebec, I was looking for translations for the names of exercices. I called the head office and used the extension for the education support department. The person on the line told me that she did not have any information that sort of information. She told me to call the accessories extension, but was unable to transfer me. I called back and used the mentioned extension. That person told me that she knew nothing about this information, as well. She then told me that she would transfer me to someone who could help. Once transferred, I found myself back with the education support line (one has to laugh a bit here). That person then told me that she was confused why the accessories employee would transfer me back to her and said that there was nothing they could do. Basically, the two were "unhelpful, and useless." I then decided to simply google the information online. I was surprised to find that a simple Google search showed me that a book exists on your site that I could purchase: Sur tapis et Reformer. I bought it and have since received it (through no help from any of your employees). I just found the entire experience . . . SAD.
Came faster than expected
Excellent customer service.
Excellent customer service.
Ease of ordering
Keeping me updated on delivery time
Phenomenal experience instructor…
Phenomenal experience instructor Jennifer was amazing. I will definitely be doing more courses
J
Very Noisy.
I chose Merrithew as the Merrithew website described the reformers as silent. Noise was the number one factor in my choice and then quality and it is excellent quality. It is pretty noisy - I reported this to Merrithew and the first time I was told having sent a video that the noise was normal, it sounds like metal on metal - the second time/ different person they said it did sound a little noise and sent me new rollers ( the machine was brand new). ! added the new rollers and still it is a very noisy machine. I wish I had bought the Align that I had done previous classes on as it was silent in comparison. So, a big purchase and I am most upset that I am stuck with a very noisy reformer. It should not be advertised as 'silent' as this is very disingenuous. Most upsetting as I do not enjoy my daily workouts. A big purchase and an every day reminder that you need to try before you buy. I feel like I have been scammed actually - and daily workouts are stressfull instead of enjoyable. I am upset and angry that neither Merrithew or the Physical company rectified the situation by collecting the reformer and giving us a full refund. It is super noisy. Disaster.
Excellent customer service
I had a minor issue with a new reformer ordered from Merrithew and it was resolved immediately.

Merrithew® からの回答
Simple process and prompt responses
Simple ordering process and prompt responses from UK Sales Rep. Thank you

Merrithew® からの回答

Merrithew® からの回答
Cian was really nice and clear about…
Cian was really nice and clear about the steps to take for shipping. Great service and ordering experience thank you!

Merrithew® からの回答
Since almost 4 months I am waiting for…
Since almost 4 months I am waiting for vertical towers for studio use. Payment also 4 months ago and still not arrived at the studio. So disappointed also about the communication with key account managers. Had to wait weeks for answers and was not even offered a small discount for reparation.

Merrithew® からの回答
Incredible equipment let down by unacceptable service
Incredible equipment, when it eventually arrived, but the service in the UK was unacceptable. I was treated like a one‑off customer who doesn’t matter. Promises were repeatedly made and not kept, and I had to chase multiple times to receive my product. This experience stands out for all the wrong reasons. Prospective buyers should be cautious before investing significant sums.

Merrithew® からの回答
Great reformer but constant cleaning of rails required
Great reformer SPX at home elevated....The rollers however seem to be slowly disintigrating causing me to clean debris of the rails everyday. I would like to find out the cause... they must be aware of this issue as they include a roller cleaning kit with the purchase and other reviews have pointed this feature out.

Merrithew® からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







