Milanastudios レビュー 234

Milanastudios からの回答

4日前

Thank you so much for this lovely review!

We absolutely love hearing that you and your whole family enjoy wearing our pieces. That’s exactly what we aim for quality, timeless styles that you can rely on again and again.

It’s also great to know our customer service team has been helpful when you’ve needed them. We’ll make sure they see your kind words!

Thanks again for your support, it really does mean the world to us.
Team Milana.

Milanastudios からの回答

5日前

Thank you so much for your amazing review! We're thrilled to hear how much you love our clothes.
We're also really glad your exchange was quick and hassle-free, and that our customer service team has been able to support you promptly. Providing fast, helpful service is something we truly pride ourselves on.

Thanks again for your support – we can’t wait to have you shop with us again!
Milana Studios.

Milanastudios からの回答

6日前

Hi Stuart,

Thank you for your feedback- we’re really sorry to hear about your experience.

We completely understand how disappointing it must have been to have an issue with your shirt, especially after just one wear. That’s certainly not the standard we aim to deliver.

That said, after receiving and inspecting the returned item, we did find that it did not meet our returns policy requirements, as it was no longer in its original condition. As outlined in our policy, items must be returned unworn and in the same condition they were received. We did share images with you to clearly show the condition upon return for transparency.

Regarding the button, many of our garments include a spare button for minor repairs, which is standard across the industry. However, we appreciate that this may not have been a suitable solution in your case, and we’re sorry for the frustration this caused.

We truly value your partner’s continued support of our brand, and it’s disappointing to hear this experience has impacted your perception of us. Your feedback has been noted and will be shared with our wider team as we continue to improve both our product quality and customer experience.

If you would like to discuss this further, please don’t hesitate to reach out to our customer support team directly- we’d be happy to assist where possible.

Kind regards,
Milana Studios Team

Milanastudios からの回答

2026年4月7日

Hi,

Thank you for your feedback — we’re really sorry to hear about your experience.
We completely understand how frustrating it must be not to receive an order in the expected timeframe.

During new product launches, we can experience a very high volume of orders, which can occasionally lead to delays this is explained on our website. In addition, we have recently experienced some unexpected delays with our courier with a certain number of shipments, which are unfortunately outside of our control. That said, we are working closely with them to resolve the situation as quickly as possible and ensure your order reaches you very soon.

We have also emailed all customers affected by this delay to express our apologies and to keep you updated with the latest information on expected delivery timescales. We’re sorry if this communication did not reach you.

We’d really like to help here and resolve it as quickly as possible, if you can kindly email our customer service team on contact@milanastudios.com a member of our team will be sure to assist here and make things right.

Thank you for bringing this to our attention- your feedback helps us improve.

Kind regards,
Milana Studios.

Milanastudios からの回答

2026年3月17日

Hi there,

Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you’re happy with the quality of our garments, the vibrancy of the colours, and how well they hold up after washing.

It’s also great to know that our delivery service met your expectations- we always aim to make the entire experience as smooth as possible.

We truly appreciate your support,

Kind regards,
Milana Studios Team

Milanastudios からの回答

2026年3月17日

Hi there,

Thanks so much for the amazing 5-star review! We’re so glad you’re loving the brown and black blazers and even better to hear they lived up to your winter versions!

We love that you’re thinking of grabbing the matching black trousers too- such a great combo. We’re sure you’ll love them just as much.

Really appreciate your support, it means a lot to us! Hope to see you shopping with us again soon.

All the best,
Milana Studios Team

Milanastudios からの回答

2026年3月10日

Thanks so much for the lovely review! We’re so happy to hear you love the combat trousers. Pairing them with the Milana crop top and heels sounds like such a gorgeous look.

It’s amazing that you got so many compliments - that’s exactly what we love to hear! Thanks again for sharing, and we hope you keep loving your outfit as much as we do.

Team Milana.

Milanastudios からの回答

2026年3月5日

Thank you so much for your amazing 5-star review!
We’re absolutely delighted to hear how much you love your Milana pieces. It’s fantastic to know the sizing, material, and quality have all met your expectations. That’s exactly what we aim for.

Your recommendation truly means the world to us, and we can’t wait to have you shopping with us again.

Thanks for being part of the Milana family!

Milanastudios からの回答

2026年2月26日

Thank you so much for your incredibly kind words! We’re absolutely thrilled to hear how much you love your Milana pieces. Knowing that you rate our designs and quality 10/10 truly means the world to our team.

Your support and loyalty inspire us every day, and we’re so grateful to have you as part of the Milana community. We can’t wait to bring you even more pieces to love!
With appreciation,

The Milana Team ✨

Milanastudios からの回答

2026年2月24日

Wow — thank you so much for such an amazing review!

We’re absolutely delighted to hear that you love our choice of styles and that the quality continues to meet your expectations. Knowing that our pieces are long-lasting and wash beautifully makes us so proud, as that’s exactly what we strive for.

Your recommendation truly means the world to us. Thank you for your continued support — we can’t wait to welcome you back again soon!
Milana Studios.

Milanastudios からの回答

2026年2月24日

Thank you so much for your lovely review! We’re delighted to hear you’re happy with your pink and brown stripe long sleeve — it’s such a gorgeous piece.

It’s wonderful to know you were pleased with the quality and our prompt delivery too. Your recommendation truly means the world to us.

We hope you enjoy wearing it, and we can’t wait to see you shop with us again soon!
Milana Studios.

Milanastudios からの回答

2026年2月24日

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you’re loving the quality of our clothing and that your first experience with us has been such a positive one.

We really appreciate you taking the time to share your experience, and we can’t wait to welcome you back again soon!

Thank you for your support ✨
Milana Studios.

Milanastudios からの回答

2026年2月11日

Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.

Thank you for choosing Milana Studios!

Milanastudios からの回答

2026年2月3日

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Your support means a lot to our team, and we’re so happy to hear you loved your experience with Milana Studios. We’re always striving to deliver great quality and service, and feedback like yours makes it all worth it.

Thanks again for being part of the Milana Studios family — we can’t wait to see you again!
– Milana Studios

Milanastudios からの回答

2026年1月27日

Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.

Thank you for your trust in us!

Milanastudios からの回答

2026年1月22日

Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.

Thank you for choosing Milana Studios!

Milanastudios からの回答

2026年1月13日

Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.

Thank you for your trust in us!
Milana Studios

Milanastudios からの回答

2026年1月8日

Milana Studios would like to extend our heartfelt thanks for your wonderful review. Your feedback means the world to us, and we are grateful for your continued support. We are dedicated to delivering top-quality products and exceptional service, and we’re thrilled that we could meet your expectations.

Thank you for being part of the Milana Studios family!

Milanastudios からの回答

2025年12月31日

Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.

Thank you for your trust in us!

Milanastudios からの回答

2025年12月19日

Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.

Thank you for choosing Milana Studios!