At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... ãã£ãšèŠã
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Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... ãã£ãšèŠã
First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... ãã£ãšèŠã
I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... ãã£ãšèŠã
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Absolutely amazing!
Warm and comfortable
I screwed up an order the wrong sizeâŠ
I screwed up an order the wrong size and realized on the confirmation email. I emailed customer service immediately. They responded quickly and included me in the order size change with their shipping department and where extremely caring to make sure theyâre customer received the correct product. Misscosy followed up with me after the product arrived to insure that we received the correct product size. And the order changed that we worked out did not take place. However, they went out of their way and shipped the correct size the following day on a speedy jet plane to help me surprise my wife. The whole experience with customer service was 5 stars. I will order from them again just knowing that they truly care about customer satisfaction.
I order the 3 piece outfit for my wife. She loved how soft the material is and she thought it was really cute. Gentlemen, this is a perfect gift for your special lady. She gets an outfit that is modest and sexy at the same time. The size fit was right on for the U.S.
Amazing comfy sets and customer service!
My husband ordered me a set for my birthday and I absolutely love it. I decided to order two other sets for myself as well. When the package arrived it was damaged and so was the top set in the bag. I emailed customer service and they took care of it right away. They shipped me a new set to replace the damaged one! These sets are so comfy and the customer service is top notch. I will continue to order from this company and tell people about these wonderful, sexy, and comfortable sets!!
Support & ware
Der support war von Anfang an behilflich super & toller Service wirklich top
Die QualitÀt der Ware ist auch ziemlich gut 5 von 5
I had to change the address afterâŠ
I had to change the address after ordering and it was extremely easy. The material and fit was exactly what I was hoping!
Got just in time for my wife rightâŠ
Got just in time for my wife right before the wedding. She absolutely loves it.
Great product
Misscosy followed up on our order and resolved our issue. The clothes were a gift and my wife enjoyed them saying the fit was true to size and the materials were very nice.
My wife loved it
The product I ordered was absolutelyâŠ
The product I ordered was absolutely wonderful!!! Customer service was good and responded quickly. 10/10
Great customer assistance!
I had troubles initially receiving my order initially but after e mailing them, Christine was able to help me out and send me the same order just a few days later. Amazing customer assistance and still got the order in time for my friends birthday. At first I was very frustrated but once it was all taken care of, I was very grateful for the customer care they showed me!
Such a helpful company
Such a helpful company! I asked if I could order the pants separately as it wasnât available online and they allowed me to and organised it for me. The sets are so comfy too and good quality!
Amazing product, girlfriend loves it!
Very good material
Very soft
10/10 highly recommend
Girlfriend obsessed with it
Great product but best customer service!
Aside from the product itself being absolutely wonderful (meaning comfortable, looks great, my wife loved it, and the price was very good for what we got) I wanted to mention customer service.
I emailed the company because I never received the delivery. We were able to track the package to a warehouse where the delivery service was keeping it because they tried a few times and failed to enter my apartment building. Needless to say I did not want to drive to another city to pick up my delivery.
I emailed the company and was put in touch with Christine. She was very professional, courteous and helpful. The company wanted to send me another order so I wonât have to wait for mine to eventually arrive shouldnât he delivery service decide to try again, or have to drive to warehouse far away.
It arrived, they tracked the package and showed me how (very easy to learn) and we received what we paid for.
It is very easy to have customer service that tries to take the easy way out or just âaccept the feedback of your unfortunate experienceâ but this company wanted to make sure one customer who ordered one ensemble got what they paid for even if it means taking a loss.
I was pretty happy in the end.
Super great customer service
Super great customer service. We hit a snag at no fault of MissCosy but customer service fixed it so quickly and without any hesitation! It was A+ communication from beginning to end! This is what customer service should be. Iâll buy from them again!
Awesome experience Miscosy great toâŠ
Awesome experience Miscosy great to deal with especially Christine I am extremely happy with the product I had purchased the wrong size I had contacted Them Christine was then happy enough to send out another set straight away express post without waiting for the return to come back, the correct set showed up in just a matter of 2-3 days with a perfect fit the Misses absolutely loves them Great quality product comfortable AAA++ for customer care, very happy, will be definitely buying more products from them ððŒð¯ððð
Amazing customer service and product
My first package went missing but Christine with customer support was incredibly responsive and helpful with getting me what I ordered. My wife absolutely LOVES the three piece and thanks to Christine, I got some serious brownie points. Excellent product, excellent company.
Superb customer service ððð
This company stands behind their product. Great efficient communication and speedy delivery. I love the color ( Rose) and texture of the products.
I bought a set in Xsmall. It will not disappoint.
Highly recommend!
I've ordered a set for my wife whichâŠ
I've ordered a set for my wife which upon delivery seemed to be the incorrect size.
Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I didn't even had to return the incorrect size which had been sent at first.
Top notch customer support and I can recommend this company as 100% safe and helpfull with great customer support!
P.S.: the correct size fits perfectly and is super comfortable!
Awesome product
Awesome product, fast shipping and very helpful team to deal with
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