I ordered a team shirt from the US site. They charged me $25 for shipping. They shipped it to me in Canada but did not tell me that I still had to pay duties at the border that amounted to over $100... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I wish I had read these reviews before I ordered from them. I ordered something to be sent as a gift, but the shipping address kept defaulting to my home address. I didn’t know until I got the confir... もっと見る
Ordered two hoodies on Sept 9th. First hoodie was delivered after the estimated delivery window. 2nd hoodie still says processing and it is now Sept 24th. Got one generic response that took them ab... もっと見る
I ordered a 49ers Jersey for my husband. I received an estimated shipping date, on the day my package was supposedly shipped, I emailed them right away stating there was no package delivered! I never... もっと見る
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They are some scammers told customer…
They are some scammers told customer service that I used a promo code and got charged full price. Now all of a sudden there is an error in my order and they already charged my account. Bunch of scammers don't buy from this company.
Terrible customer service
Terrible customer service. Never received my order and they couldn’t help me because they said UPS claimed it was delivered, when the delivery picture was just the box in the truck. Will never purchase from this broke company again.
To be honest was a little afraid from…
To be honest was a little afraid from the reviews but saw a really nice padres
hat so took a gamble. It was worth it because it got shipped within 24 hours and got it about 5 days after ordering.
bought dan marino jersey and guess what…
bought dan marino jersey and guess what no name on the back = not a marino jersey, then guess what, no reply from them about it, only respond to paypal refund order = crap will not use again fanatics and a ton of other websites that all look the same.. vote with your pocket because we dont want crap service in exchange for high prices.
Absolutely terrible product
Absolutely terrible product. Less than 3 months and its falling apart - what stitching?? Its glued and cheaply made. Company doesnt stand by product. AVOID. Save your money!!!
I appreciate everyone's review.
I appreciate everyone's review.
Sad there is no reply to your complaints. Which tells me they are straight thieves.
as so close to ordering, not anymore and will spread the word.
Horrible customer service
Horrible customer service! I bought a $300 jersey. Paid extra for 2 day shipping. They said it’s delivered but I never got the package! Get in touch with them & they said it’s nothing they can do about it. Shop for their jerseys at nba/nfl ect. stores. Never Mitchell and mess as a company sucks. They’re trash. I just like vintage jerseys.They treat there customers like we’re not the ones making them rich! Now I’m just short of $300 with no jersey & they don’t want to send me a refund or the jersey that I never got.
Received sweatshirt and the patch was…
Received sweatshirt and the patch was glued on no sewn so naturally after a few washes it has came off leaving a glue mark also the print on the hoodie is just vinyl. Way over priced for such poor quality
Terrible
Terrible . Charged me 40 Canadian for shipping ,a damn shirt ! That’s crazy , but then 40 bucks duty fee as well! Because of the wild shipping cost I figured it covered duty fees. Stay away from these guys, customer service is awful too.no help at all when emailing
This company is trash
This company is trash. I ordered two day shipping. They charged me extra. Day 9 and it's still not even here. Do not order from their site. Customer service is trash!
Absolutely horrible customer service
Absolutely horrible customer service, they literally stole my money. I purchased a jersey for $100 from their site and paid $25 for 2-day delivery. The item never showed up. In the tracking for UPS it just shows the item with a status of "Delay". It has shown this status for more than a month now. I contacted Mitchell & Ness' customer service about 2 weeks after it wasn't delivered. I was ordering the item for a specific occasion and that is why I paid the extra $25 dollars for 2-day shipping. I explained all of this to them and requested a refund for having not received the product. They've done absolutely nothing to refund me or even offer to resend the item and refund my shipping. I've filed a complaint with the Bettet Business Bureau with hopes they can assist. If not, I am going to take them to small claims court to get my money back. Buyer beware - It's a darn shame, do not purchase anything from them.
The quality of the nba swingman jerseys…
The quality of the nba swingman jerseys is TRASH!!!! BRING BACK the sewn jerseys!!! We don't want to pay premium price for that heat pressed garbage they deserve 0 stars for that garbage
Absolutely terrible customer service
Absolutely terrible customer service. DO NOT BUY from company. No respect, no decorum. Sent items for refund. I provided a tracking id from royal mail. Item was signed for. Never received my £60 refund. Never have I ever came across something like this before.
Terrible customer service
Terrible customer service. Actually no customer service. Do not respond to questions about order. Ask how was my gear when I have not recieved it.
DO NOT BUY IF YOU LIVE OVERSEAS
The customer service and product quality are fked up. Recently i ordered 4 hats from them and one was faulty. I am living in Asia and when i asked them for a refund they told me to send it back, but i have to pay for the shipping myself. I was like wtf and lol, the shipping will be even higher than the refund that i would get. Send them pictures also, they did not really care. Don't ever order from them if you live in overseas.
Don’t waste your money on these jerseys.
These jerseys are garbage. I paid $100+ for one of their jerseys, just for the decals to peel off after the first wash- in gentle cycle. I would’ve expected that from a knockoff jersey, not from one I bought directly from the site.
Zero Customer Service
zero customer service - I purchased a Minnesota North Star T-Shirt Shirt that was stained and torn. I followed the return guidlins to the letter and no response. I was ripped off! Avoid this company!
Zero customer support
Zero customer support. Received a defected jersey and I have to pay for shipping to return it. Shouldn't have to pay for shipping twice because of their mistake.
I don't even want to give 1 star to…
I don't even want to give 1 star to this horrible online store. 0 customer service at all. I bought a Kobe Bryant jersey with extra charge for 2-day delivery. On the estimated arrival date, this item hadn't even been shipped. And the customer center tell me I have to wait for another couple of days without a clear timeline. This is the worst online shopping experience I have ever had.
False advertising at Mitchell & Ness
I wish I looked at Mitchell & Ness's reviews before I spent $300 on a Ted Williams throwback jersey.
It was advertised as 100% wool. And most of my clothing is wool. Merino wool shirts and underwear. Wool pants. Wool socks. I like wool. It breathes in the summer and insulates in the winter. And it lasts longer than cotton if you take care of it properly.
But after I spent $300 what arrived didn't quite feel right. It felt like a very low-grade wool. But I overlooked that in my excitement that I finally pulled the trigger on this very expensive shirt and that it fit. I took the tags off and hung it in my closet.
A few days later I was going to take it to the dry cleaner and I read the care instructions. Then I noticed it WASN'T 100% Wool. It was only 55% Wool, and 35% POLYESTER and 10% VISCOSE.
So Mitchell & Ness FALSELY ADVERTISED a garment as being 100% Wool when it was barely just over half wool, and almost HALF WOVEN GASOLINE.
I despise polyester. It is a product made from petroleum. It literally melts into peoples' skin when exposed to flame. It doesn't breathe so it smells like ass when it's worn in the heat.
Whereas wool is naturally antimicrobial, polyester is like wearing a petri dish.
So I emailed Mitchell & Ness and received a prompt apology. And Jerry said they updated the website with the correct information. But Jerry ignored what I said about making me whole. I said I would take an immediate refund of 45% of my $300 because I paid for 100% wool and only received 55% wool. Or they could immediately refund the entire amount including taxes and shipping as well as send a prepaid package for me to return it
Jerry instead only sent a link to for their normal return process. I wrote back to Jerry saying the normal return process was an inconvenience that I wasn't going to go through and that the tags were gone. I explained how that this wasn't a normal return because THEY FALSELY ADVERTISED their product and they shouldn't hold me to some standard when they didn't even follow the law.
And I reminded him that fixing their website was a LEGAL OBLIGATION that they had so that doesn't count as making things right with their customer.
I let them know if they didn't immediately do what I requested in the first email I'd leave a negative review. And I'd let Red Sox Nation and baseball fans know that instead of dealing with a company that lies about their products and uses low quality fabrics that they should go on MLB.com and purchase a Nike jersey that can be customized for half the price. Like a Red Sox jersey that has a #9 on the back.
If I'm going to be stuck wearing something made out of polyester I'd rather it be a better brand who's upfront about it being polyester and at half of the price.
And right before I wrote this review I saw that Mitchell & Ness are now owned by Fanatics.
So in addition to NEVER purchasing another Bitchell & Mess product, I'll never purchase anything again from Fanatics
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