Todellakin huijausta. Väärentelevät talletusten summia jos valitsee bonuksen, en edes ymmärrä miten sen tekevät, mutta esim 30€ talletuksesta tililtä hävisi 54€. Asiakaspalvelu ihan yhtä tyhjän kanssa... もっと見る
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Fikk en bonus på x kr som jeg brukte på en safe bet. Fant ut senere at gevinsten ikke var mulig å ta ut ! Hva i all verden. Hadde jeg visst det hadde jeg brukt mine egne penger på det. Scam så det hol... もっと見る
Ich kann nur vor der Seite warnen. Sie schicken einem per Mail ihre Werbung von Bonusangeboten, damit man zum spielen animiert wird und sobald man einzahlt und die Bedingungen erfüllt, verweigern sie... もっと見る
企業が回答しました
Absoluter Betrug. Falsche Versprechen! Angeblich 400% Bonus um Neukunden zu catchen. Beim Einzahlen wurden die 400% bis maximal 50€ aufgelistet. Nach erfolgreicher Zahlung wurde kein Bonus gutgeschrie... もっと見る
企業が回答しました
企業情報
当該企業による記述
Mobilebet is the latest generation in mobile sportsbook and casino bringing you the latest odds and casino games directly on your mobile phone, tablet or web browser
連絡先
Still haven't receiced my funds...
Did write a simple review 6 days ago (se below) regarding a withdrawal I have not received. I did win NOK1500 and made a withdrawal 29th of September. I have still not received any funds, despite providing my bank statement several times. Customer service chat is just rubbish and gives me the same answer every time "we are still looking into it". Never using Mobilebet again.
2019年10月24日
自発的なレビュー
Mobilbet からの回答
Hi Simon,
Thank you for your review. We are happy to hear from you.
It seems that you have recently had a bad experience with our site and we are sorry to hear about this.
From your review, we understand that you are having issues with withdrawing your money and we hate to hear this and would be glad to assist you further with this matter. Please note that we where having some hiccups with withdrawals before and I can assure you that this is sorted now. Sorry for any inconvenience caused. Further to this please note that at the moment we can only approve one withdrawal per card per day.
If your withdrawal was approved over 10 banking days ago, please forward us a bank statement (via email - kundeservice@mobilbet.com) dated from the day you made the withdrawal until today's date to investigate this further. Please forward this at your earliest convenience so that we may look into it as quickly as possible.
Best Regards,
Emma
MobileBet! Team
Made a withdrawal, never got the funds.
Made a withdrawal, never got the funds. Customer support takes weeks to respond and keep asking for bank statement in pdf Even though my bank only gives me excel version. This was about 2 months ago. Stay away.
2019年8月3日
自発的なレビュー
Mobilbet からの回答
Hi Pweipwei,
Thank you for your review.
It seems that you have recently had a bad experience with our site and we are sorry to hear about this. Kindly note that in order to investigate a missing withdrawal our payments team would need the bank statement from the day that the withdrawal was approved.
You can contact our support directly to be able to sort this out for you and give you a clarification.
You can contact us on the following platforms:
Live Chat (English Support) 09:00 - 20:00 GMT
Email (support@mobilebet .com) 24 hours
Best Regards,
Emma
Mobilebet Team
This betting company is hilarious..
This betting company is hilarious... 5 weeks waiting for my withdrawal..and all information i get - "wait one more week, be patient"...every monday same story..provider canceled payment...? So where is my money?... Highly recomend stop and never try using mobilbet..they care just about deposits to their account and makes it in seconds.. when the things turns around - no money for more than month...amazing company..
2019年6月24日
自発的なレビュー
Mobilbet からの回答
Hi Algis,
Thank you for your review. We are happy to hear from you.
It seems that you’ve recently had a bad experience with our site and we are sorry to hear about this.
From your review, we understand that you are having issues with withdrawing your money, we hate to hear this and would be glad to assist you further with this matter. Please contact us directly and we will make sure to help you with this as quickly as possible!
You can contact us on the following platforms:
Live Chat (English Support) 09:00 - 20:00 GMT
Email (support-gb@mobilebet.com) 24 hours
Best Regards,
Emma
Mobilebet Team
I have bad experience with mobile…
I have bad experience with mobile bet!!!
So, I won and now I want to withdraw my money. The problem is that in the withdraw menu there is only one option: via credit card!!! I wrote them more than 10 mails for the past 2 weeks to add also skill and bank transfer via Trustly(as is shown to their site) but mobile bet did not do it and even did not answer to any of the mails I sent them!!!
Now I have contacted gambling commission and IBAS on the matter!
2019年6月19日
自発的なレビュー
Mobilbet からの回答
Hi Georgi,
Thank you for your review. We are happy to hear from you.
It seems that you’ve recently had a bad experience with our site and we are sorry to hear about this.
From your review, we understand that you are having issues with withdrawing your money, we hate to hear this and would be glad to assist you further with this matter. Please contact us directly and we will make sure to help you with this as quickly as possible!
You can contact us on the following platforms:
Live Chat (English Support) 09:00 - 20:00 GMT
Email (support-gb@mobilebet.com) 24 hours
Best Regards,
Bia
Mobilebet Team
Zu hohe Einzahlung Limit bei Neteller…
Zu hohe Einzahlung Limit bei Neteller Einzahlung tolle Angebote leider immer nur für Deutschland verfügbar!Slot Auswall ist toll !Mobil Version einwandfrei!Tolle Point Angebot!Aber wenn jemand gerne Casino Angebote macht für Österreich nicht das beste Auswahl!Tägliche Kalender toll nur wenn man es ausrechnet zahlt sich auch nicht recht aus es kommt an Mann was und wie benutzt!Ja die Beste Casino ist nicht aber die schlechteste auch nicht!Was ich gut bewerten kann das free Spins Gewinne nicht Umsatzbedigungen gebunden sind!
2019年3月7日
自発的なレビュー
Mobilbet からの回答
Hallo Eniko,
vielen Dank für dein nettes Feedback.
Verzeihung für die späte Antwort, das war keine böse Absicht.
Das wir nicht alle unsere Angebote in Österreich anbieten können, bedauern wir.
Wir hoffen, dass sich das bald ändern wird.
Danke, dass du dennoch bei uns spielst.
Was meinst du mit "Einzahlungs Limit bei Neteller"? Bei uns kann man bis zu 10 000 € pro Transaktion einzahlen.
Wir arbeiten täglich an unseren Angeboten, Slots und unserer Seite und freuen uns, dass dir das besonders am Herzen liegt.
Wir freuen uns auf Deine Antwort und wünschen dir einen schönen Mittwoch.
I won on a bet worth 3600,- NOK
I won on a bet worth 3600,- NOK.
Says in the log I won. But have not recived any money. Talked to live chat 6 times. They dont understand anything. And after a lot of explaning they said we fix this, sorry for problems. Still no money. Feels like a scam company. Play elsewhere is my advice.
2019年3月2日
自発的なレビュー
Mobilbet からの回答
Hi Andreas,
Thank you for your review. We are happy to hear from you.
It seems that you have recently had a bad experience with our site and we are sorry to hear about this.
Unfortunately we cannot comment on the specific bet made due to Data Protection, however, we can assure you that we look into every case to our best ability.
You can contact us on the following platforms:
Live Chat (English Support) 09:00 - 20:00 GMT
Email (support-gb@mobilebet.com) 24 hours
Unfortunately at the moment we do not offer support via phone, however, this is something we hope to look into for the future.
Best Regards,
Ashleigh
Mobilebet Team
I have been locked out of my account…
I have been locked out of my account for over a week because of some "currency update". I did not receive a notice about this update, one day I was just locked out of my account.
I had active bets that i could not act upon.
Customer service has been very unhelpful and did not reply to my questions regarding why there was no notice before the update or when they think this will be resolved.
This is truly the worst experience I have had with any betting site.
2019年1月4日
自発的なレビュー
Mobilbet からの回答
Hi Max,
Thank you for taking your time and leaving a review. We appreciate it.
I can see that you had a bad experience on our site and would appreciate it if you could contact us on either Live Chat or by Email so that we can look into this and assist you further.
Your feedback is very important to us and for our improvement to give the best service. We appreciate all forms of feedback and use it to become even better at what we do.
You can contact us on:
Live Chat 24/7
Email support@mobilbet.com
Best Regards,
Justin
Mobilebet Team
Here is an update
Here is an update, I STILL haven't received my money! its been over 4 weeks and they make excuses after excuses.. first, they made up that Neteller couldn't receive money and they pretended they were talking with neteller that was just a lie. my neteller is open and has been in use all his time.. then they said, use bank transfer.. so i did, but i have not received money yet over 9 days ago, the page says up to 1-6.. and again they say its a tecnical problem... they just make excuses and want the money for themselves.
dont ever play on this site!!!!
2018年11月8日
自発的なレビュー
Mobilbet からの回答
Hi H121,
Thank you for your review. We appreciate your feedback.
I can see that you have experienced issues with requesting a withdrawal. We would like to assist you further in this and would appreciate it if you can contact us on one of the following platforms that suit you.
You can contact us on:
Live Chat 10:00-22:00
Email kundeservice@mobilbet.com
Best Regards,
Justin
Mobilebet Team
Dont expect to be able to withdraw any…
Dont expect to be able to withdraw any of your winnings from this company. Customer service is awful to deal with. They also ask for far too much card information. Pictures of the front and back or your card showing the first 6 and last 4 numbers. I have had to supply online casino/bookmakers information before but never that much card information. My documents have always been accepted with others but not with this company. Stay clear.
2018年10月27日
自発的なレビュー
Mobilbet からの回答
Hi Linz Gold,
Thank you for taking your time and leaving a review. We appreciate it.
I can see that you had a bad experience on our site and we are sorry to hear about this.
As per our Terms and Conditions section 2.17: Players may be presented with a list of required documents before making a withdrawal request. The Company reserves the right to refuse a withdrawal and request additional documents by email.
In regards to how we handle our data, I recommend you to read our following page about our security policy: https://www.mobilebet.com/en/privacy_policy
You can contact us on:
Live Chat 24/7
Email support@mobilbet.com
Best Regards,
Justin
Mobilebet Team
This bad joke does not deserve to be on …
This bad joke does not deserve to be on the trustpilot.com.The worst game site from the web
2017年4月26日
自発的なレビュー
Mobilbet からの回答
Hi Lucas,
Thank you for your review. We are happy to hear from you.
I understand that you have had a bad experience with our site and we are sorry to hear about this.
We would like to assist you further and would appreciate it if you can contact us on one of the following platforms that suit you.
You can contact us o:
Live Chat 24/7
Email support@mobilbet.com
Best Regards,
Justin
Mobilebet Team
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