The biggest issue Mobiworkx has is the surveys that have an error after completion. The worse part is with their customer care they NEVER EVER take responsibility for these errors. This company is ser... もっと見る
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WHO EVER CAME WITH THE IDEA TO UPDATE THE WEBSITE HAS TOTALLY MESSED IT UP BEYOND REPAIR!TO LOGIN PAGE IS BROKEN, IF YOU MANAGED TO LOGIN MORE THAN 5 SURVEYS APPEARS WHICH ALL OF THEM HAD ALREADY CLOS... もっと見る
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I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual... もっと見る
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Mobiworx must remove the rewards that are not working on the reward redemption since the redemption takes 5 days. It is so frustrating to wait 5 days for redemption only for the redemption to be unsuc... もっと見る
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企業情報
Mobiworkx について
当該企業による記述
Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!
Sign-up is completely FREE!
SURVEYS
Complete surveys and get paid for sharing your feedback on products and brands we all know and love.
We will send you an invitation when surveys that pay are available. Click on the link within to start a survey.
Sign-in to your member account to view your available surveys.
Take care to provide thoughtful answers and make sure you complete the entire survey.
REWARDS
After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.
連絡先
2.4
期待以下
152件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
COMPLAIN ON REWARD REDEMPTION
I have been trying to redeem my credit and MobiWorkx has been refunding my rewards back to into my account. Will like to know what is happening, why is my phone number not been credited . This just repeated itself today 17/09/2024. How can this be rectified
My Airtime has been credited to my phone, thanks MobiWorkx for the prompt response
2024年9月17日
自発的なレビュー
Mobiworkx からの回答
We appreciate your feedback and kind words. So glad we were able to help!
I have been a panelist for years…
I have been a panelist for years without any issue regarding surveys or payout. But in 2024,i seem unable to redeem my payout request of airtime. On 24/05/2024,my payout was not sent nor was my account refunded. Several attempts were made by me to lodge complaints but I couldn't get any feed back,then on 05/09/2024 another payout was deducted and am yet to get it. I tried again to complain but there is no response either by mail or zendesk. Pls what's going on?
UPDATE!
I have been credited with my rewards and the previous reward refunded back to my dashboard by Mobiworkx on the 12th of Sept 2024. I got a response and the issue was rectified and resolved. Thanks a lot I really appreciate your response.
2024年9月5日
自発的なレビュー
Mobiworkx からの回答
Thank you for letting us know! We're happy we could help!
PayPal rewards issue
I've been doing mobiworkx surveys since 4years ago and it was good BUT this time it's like they don't want to pay me my rewards. It's been two weeks and I've logged complains to them but still no payment was made to my PayPal account. After raising the threshold to withdraw, I still made it to 12.5 and yet now I'm begging for my payment 😭. They said 5business days but now it's been more than 10. I don't know what to do. Help!.
2024年9月3日
自発的なレビュー
Mobiworkx からの回答
Thank you for your feedback. We apologize we didn't live up to your expectations and promise to keep trying to do better. Please submit a new Help Desk ticket and let us prove we can do better!
Le meilleur site d'enquête
Mobiworkx est la première site d'enquête que j'ai apprécié. Les enquêtes sont très simples et le salaire est en fonction de l'effort fourni.
Mon souci actuel est que depuis plusieurs semaines je n'ai plus reçu d'autre enquêtes pour pouvoir réaliser beaucoup de gains. À part ça, tout est tes bien.
2024年7月16日
自発的なレビュー
Mobiworkx からの回答
Nous apprécions vos commentaires. Entendre parler de votre expérience nous aide à apprendre et à nous améliorer.
The best survey site.
It's been over 2 years since I joined mobiworkx and the experience has been really great. The support team is very active, they've always resolved issues I've encountered.
2024年8月23日
自発的なレビュー
Mobiworkx からの回答
Thank you so much for your kind words! We are thrilled to hear that your experience with MobiWorkX has been positive and that our support team has been able to assist you effectively. If you ever have more feedback or need further assistance, don’t hesitate to reach out. Here’s to many more successful years together!
Mobiworkx からの回答
Thank you for your positive feedback! We are glad to hear you were satisfied with our prompt response.
More surveys required
Hey,
Am happy to undertake your surveys but they've been very few on my side. Is there a way i could receive atleast one per day?
2024年8月9日
自発的なレビュー
Mobiworkx からの回答
It appears you are missing approximately 60% of your survey opportunities. Please ensure that all communication options (e.g., SMS and Push) are enabled on your Profiler page under the Communication category. Additionally, consider adding https://mobiworkx.com/Account/Login to your phone’s home screen and regularly check the Surveys page for available opportunities.
We encourage you to sign in to your MobiWorkX account and submit a ticket through the Help Center if you need further assistance.
Always faced out of survey
Over a month now I have not been able to do the surveys with out being faced out for one reason or the other. I will appreciate the reason I'm always removed from partaking in surveys.
2024年7月29日
自発的なレビュー
Mobiworkx からの回答
To address your concerns, please sign in to your MobiWorkX account and submit a ticket through the Help Center. We are unable to access your account information through this TrustPilot review.
Great improvement!
Thankyou Mobiworkx for listening to our complaints and improving. You guys are the best👍
2024年8月3日
自発的なレビュー
Mobiworkx からの回答
We appreciate your feedback. Hearing about your experience helps us learn and improve ourselves.
i have a problem with the email address…
i have a problem with the email address i enlisted to receive payments to, meaning i cant seem to access that email, thus i am unable to approve the payment sent from mobiworkx, so i would like to know how can i reverse the payment that i sent to that particular email address?
2024年7月29日
自発的なレビュー
Mobiworkx からの回答
Thank you for reaching out and sharing your concern. We understand the difficulty you're experiencing with the email address used for payment and the challenges this presents in accessing your payment from MobiWorkX.
To resolve this issue, please contact our customer support team directly by submitting a support ticket at https://mobiworkx.zendesk.com/hc/en-us/requests/new. Provide details about the issue, including the email address in question and any relevant transaction information, so that we can assist you effectively.
Very quick problem solve
I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual generic reply and expecting it to however many working days etc. They resolved it that same afternoon. Thank you.
2024年7月18日
自発的なレビュー
Mobiworkx からの回答
Thank you for sharing your experience with us. We are sorry to hear about the initial technical difficulties you encountered with receiving the OTP via SMS. Technical issues can be frustrating, and we apologise for any inconvenience caused during this process.
We are glad to hear that our support team was able to resolve the issue promptly for you that same afternoon. Providing efficient and effective support is a priority for us, and we appreciate your patience while we worked to address the problem.
Mobiworkx is Legit
Mobiworkx is the first survey platform I've used that actually paid me. Their surveys are very easy and pay is equivalent to the task unlike other platform that takes much of your time with very low pay.
My only issue with them is that I rarely receive surveys sometimes it takes 2 to 3 weeks to have enough survey that ends you just $4.
Best beside that, every thing else is very okay.
2024年7月24日
自発的なレビュー
Mobiworkx からの回答
Thank you for sharing your experience! We are thrilled to hear that you find MobiWorkX legitimate and that you appreciate our straightforward survey tasks that offer fair compensation. We strive to ensure that your time spent on our platform is rewarding and worth your while.
We understand your concern about the frequency of surveys. We continuously work to improve and expand our survey opportunities to provide more consistent earning potential for our users. Your feedback regarding this matter is valuable to us as it helps us make necessary adjustments to better serve you.
I was getting a lot of surveys and was…
I was getting a lot of surveys and was able to reach $12.25 only left with $0.25 to cash out, that's when rhe nightmare started. Everytime I try to log in the app it opens to a survey qualifying question that when I choose and press next it does not go further and I have sent multiple emails but they are not resolving my issue and its been a months now. I'm unable to complete any other survey because there's a survey that seems to be stuck it does not work hence I cannot cancel it. Help
2024年7月17日
自発的なレビュー
Mobiworkx からの回答
We understand your frustration with the survey qualifying question. We've identified the technical issue and are dedicated to implementing a fix within the next 24 hours. Thank you for your patience as we work to resolve this matter for you.
Haven't received my payout in my paypal
It has been almost two month since,i have been waiting for mmy payout.I have never had this problem its my first time
2024年5月29日
自発的なレビュー
Mobiworkx からの回答
Your support request was logged on June 8th, and our Help Centre agent successfully retrieved your payment URL from our rewards partner, re-sending it to you on June 19th.
One of my best app,thank you for your…
One of my best app,thank you for your quick response.
2024年7月11日
自発的なレビュー
Mobiworkx からの回答
We greatly appreciate your positive feedback! It's wonderful to hear that you're pleased with our service.
Mobiworx has always been my favourite…
Mobiworx has always been my favourite and has never disappointed me thank you for the great service
2024年7月5日
自発的なレビュー
Mobiworkx からの回答
Thank you so much for your kind words! We are delighted to hear that MobiWorkX is your favourite and that you have always been satisfied with our service.
Your support means a lot to us, and we are committed to maintaining the highest standards of service excellence.
Kuddos to the support team
Wow! Mobiworkx is magnanimous in terms of their support team. Their Swift responses leaves one dumbfounded. Kuddos. I've been a panel member for years.
2024年7月5日
自発的なレビュー
Mobiworkx からの回答
Thank you so much for your glowing review! We are thrilled to hear that you have had such a positive experience with our support team.
We genuinely appreciate your loyalty as a panel member over the years.
Excellent Customer Experience
Had a problem with getting my rewards and the problem was resolved promptly, very excellent customer service.
2024年6月26日
自発的なレビュー
Mobiworkx からの回答
We are glad to hear that our customer service team could promptly resolve the issue with your rewards. We are delighted that you had a positive interaction.
Waiting to receive my payment
Getting a lot of surveys and they paying good, I'm just worried if I will get my payment since a lot of my friends didn't get they money since last month, I hope I get different experience, I will come with another review in 4 days, cause I waiting for the money to reflect on my PayPal
2024年6月24日
自発的なレビュー
Mobiworkx からの回答
Thank you for your feedback. We understand your concern about receiving your payment promptly. Rest assured, we strive to process PayPal payments within the advertised 1 to 5 business days timeframe.
If you encounter any delays or issues, please reach out to our support team directly.
We appreciate your understanding and look forward to your updated review once your payment reflects in your PayPal account.
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