Customer service was great, even considering the time difference between them and me. The conversation held over from one day to the next. I received a jacket that while I followed the size chart, the... もっと見る
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I ordered a dress 2 months ago for a wedding I am attending and still have not received any information on the shipping at all. Do NOT spend your money on this company. I am out 180 dollars. I should... もっと見る
企業が回答しました
Um horror! Tem quase dois meses que fiz meu pedido e paguei dia 30/04//2026. Após 1 mes, Recebo email dizendo que minha escolha paga, não estava mais disponível, com um link para escolher outra coisa.... もっと見る
企業が回答しました
I purchased approximately $1K in products on 9/3/26. I haven’t received anything as of 9/30/26. (2) of the items were out of stock, though they were advertised. I only found that out after an emai... もっと見る
企業が回答しました
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Company has zero customer service
I ordered two outfits, one arrived 3 months later. As of today, almost a year later the 2nd dress never arrived. My credit card company reached out to Modesses and they claimed the item was sent which is a lie. A lesson learned from ordering inferior merchandise on line from a company with no integrity or standards.

Modesees からの回答
Terrible communication
Terrible communication, terrible customer service, will not return, low quality clothes
Stay away from

Modesees からの回答
I was hoping for a return or refund and…
I was hoping for a return or refund and I can't believe they told me not to return the original and sent me another item that will hopefully fit better! Outstanding service. I hate returning things it a long drive for me and this is excellent. Leaving on my vacation soon hope this dress fits and Im sure it will my other dress I ordered fits great! Great products! Love the fabric! Now love the service! Mia helped me and she is wonderful and very helpful. Thank you Mia, Carole
The absolute worst company I’ve…
The absolute worst company I’ve experienced in my life cost a lot of money to send return which a month later was returned back to me

Modesees からの回答
The dress that I got does not really…
The dress that I got does not really fit me, but the customer service is outstanding. Very fast and helpful.
Cute
Cute, comfortable, and stylish! The material is soft and feels great. It's perfect for everyday wear and can easily be dressed up for an evening out.
Olivia at Modesees was incredible
Olivia at Modesees was incredible! She responded immediately and took care of my return situation in just a couple minutes!! Highly recommend!
I decided to up-level my appearance and…
I decided to up-level my appearance and wardrobe this year. Just because I no longer have to go into the office why not wear the beautiful clothes that I own and add some new attire?. Modesees designs were exactly the perfect answer. I now Have jumpsuits, sets, and dresses that are elegant, well-made, hip but not trendy, and a more sophisticated look that reflects my new mood.
The clothing fits perfectly — true to size, the quality is B++, the fabric is high-quality— a nice weight and fully lined, the customer service is excellent. They got back to me quickly and answered questions and resolved any issues I had . overall, I recommend this if you want to upscale your apparel for more of the sophisticated, fun, sexy look..
Please don’t order from this company
Please don’t order from this company. I should’ve read the reviews!! My husband ordered a dress for me as a birthday present. Unfortunately the dress did not meet expectations, so we requested a refund, after only 1 day of receipt. You can only email them to request a refund as they don’t have an actual refund policy. The short is they responded to my email by offering a “50% refund as a show of good will.” They said just keep the dress. NO. I want 100% of my money and they can have the dress back. I have not received a response on my full refund.

Modesees からの回答
Absolutely loving the contrast color…
Absolutely loving the contrast color dress from Modesees! The neckline and A-line shape suit me perfectly. 10/10.
Purchased a beautiful yellow dress
Purchased a beautiful yellow dress. Honestly, I have read the reviews for this company and was very wary but thought I'd give them a try. Was happily satisfied with the service and quality of the dress. It was well made, I got a L instead of M because I read the reviews that they needed a bigger size but I could have purchased the M. It has a sash, so I can pull it in. The material is light and flows. More than happy 😊
I'm pretty sure the company has read the negative reviews and have lifted there act.
Such a great purchase
Such a great purchase. The quality absolutely corresponds to its cost, just like in the description. Everything is perfect!
The customer Service for Modesees was…
The customer Service for Modesees was unsurpassed. They worked with me, even when it was my mistake and worked things out, I think, to everyone’s satisfaction. They were prompt to respond and very gracious in solving my issue. I will shop with them from now on. The quality of the clothes is beautiful and I would definitely recommend taking your measurements (which I did not) to fit within their size chart. Excellent company and Customer Service
If I could rate less than 1 I would
If I could rate less than 1 I would. Fabric and style was beautiful. fit - was for someone unhuman. Return policy? Non-existent. Website accuracy? Non-existent. As of this writing their website shows my product is "on the way" yet I am told I can't return it because it is past the delivery date. Scam. Don't do it. Ads are beautiful. Customer service and company are ugly

Modesees からの回答
Don’t recommend purchasing ANYTHING…
Don’t recommend purchasing ANYTHING from this site. Order outfit end of June and STILL have not received! Email their customer service as in trucked nothing but the run around. Please do not order from them!

Modesees からの回答
Absolutely love Modesees
Absolutely love Modesees! Ordered a dress a few weeks ago and the fabric is very soft and survived the washing without any signs of fading whatsoever. Will definitely be buying more from there!
Absolutely love the fit of this dress
Absolutely love the fit of this dress, love the deep pockets, but I definitely feel like the material is linen and not 100% cotton. It does wrinkle easily. Also size up one size for the best fit.
Ridiculous, frustrating return process.
Ridiculous, frustrating return process. I followed exact instructions to request a full refund. They took a long time to respond. Then instead of providing the return address and instructions, they tried to persuade me to exchange or keep the item in exchange for just 20% of what I paid.
I declined, clearly stated I wanted to return the item for a full refund. Had to send two add'l emails before finally receiving a response. They eventually provided a lengthy return address in China, but no prepaid return label or other assistance with the return.
The entire process felt like an unnecessary runaround designed to discourage me from returning the item. Based on my experience, I would not recommend ordering from this company.

Modesees からの回答
I purchase a two-piece pant set
I purchase a two-piece pant set. pants and top were too big; I reach out on a chat to the company and in less than 15 minutes I got a response from Mia. she will ship me a smaller size free of charge & I can keep the small and give it to someone else. this company is great I purchase from them great item & customer service is awesome. Thank you, Mia,
Extraordinary runaround
Extraordinary runaround. Ordered product July 21/26: received it August 9: requested refund info Aug 10 and after request # 6 and still no return info company has gone dark. Would never recommend this company

Modesees からの回答
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