I can't give 0 stars. Trying to find out what happened. £5.99 every week as a PayPal subscription that I definitely didn't authorise. Have cancelled the subscription with PayPal and requested Modo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was unaware they were taking £5.99 weekly from us on PayPal- on emailing them they advised it’s for ‘access to WOW’ deals?? I don’t use wow deals so somehow they’ve obtained my PayPal details Th... もっと見る
I have never heard of Modo Mobi but a fraudulent transaction has just occurred. Automatic payments have been set up to Mobo Mobi Ltd Here's your information Your next pay... もっと見る
企業が回答しました
I saw a product on a YouTube video on my TV that I wanted to review later, so I pressed the send to phone icon. Instead of getting more information about the product, I got an email from PayPal saying... もっと見る
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Blatant scammers
Blatant scammers - ripping off people
Left right and centre. They’ve taken £40 from me (via Three, whose security system is hopeless). Don’t touch them with a barge pole
Have had £200 taken from my account…
Have had £200 taken from my account when I didn't sign up for anything. They've also refused to give me a refund. Stay clear
Scammers!
Scammers!! They have charged my partner £40 on top of his usual phone bill for 4 £10 text messages he did not send or receive. He is with 3 Mobile. He has been advisee by 3 to contact ModoMobi, been on hold for ages. Will be taking this further as he has been charged for absolutely nothing!! Total joke!!
Yet another scam!! How long can this go on??
I too have been scammed. Time and date match up to me being at work with my phone in a locker. Modomobi claim that I had to have 'clicked to accept' at LEAST twice. However this is not physically possible. Only given one star because I cant work out how to do minus stars.
How are these scammers allowed to continue?
I have also had a fraudulent transaction on my Three mobile. I have contacted Modomobi asking for a refund, but if unsuccessful will definitely be taking legal action against them as advised on the psconsumers website.
SCAM SCAM SCAM
Somehow I have been billed for £40 for something I have not subscribed to. My child was playing with my phone watching you tube videos. Email responses are a joke. This is a SCAM and should not be aloud to happen. Fight for your money back and get on to your network provider to do something about this. I am with 3 as most people are. Give people their money back you C£&@S
Same as me
Same as me. Been charged 40£ without any subscription. Ridiculous how did they got my number and charged my bill. How can Three allow that as well. Don't think there is any chance for refund
Awful company charged me £40 and have…
Awful company charged me £40 and have not stopped trying to take more money from me, I have contacted them and told them to stop but they haven’t, I don’t know how they got my number but it’s causing me stress, It’s awful that stuff like this is still going on, disgusting
Love how you are reporting all your…
Love how you are reporting all your reviews absolutely dispicable company!! Nothing but con artists being charged for something I didn't sign upto funny how its always three customers as well I will be seeking legal action if this isn't resolved
Found an additional £40 bill (4 x £10…
Found an additional £40 bill (4 x £10 premium texts) added onto my usual phone bill. This was not to my knowledge and not authorised. Absolutely ridiculous and unwanted.
SCAMMERS
This company scammed me out of £40. Sent me 4 text messages saying I'd subscribed to their service (4 texts costing me £10 each). I wasn't even using my phone at the time, I was out and didn't have my phone with me. After pursuing them I have received a refund.
This happened to me a few weeks back
This happened to me a few weeks back, have contacted ModoMobi/Fitness Guru but have not heard a peep from them, all Three could advise was contacting the Phone-Paid services authority at psauthority.org.uk - I have contacted them and now awaiting a response. Have also written to Three about their appalling customer service and the communications ombudsman. Hope this helps others on here to try and get their money back.
Rip off merchants
Received text alert to say I'd signed up to some fitness guru app that I was being charged £40 for via my mobile phone bill. I haven't signed up for anything of the sort - I've complained and so far been offered £20 refund. But I've told them I want full refund - they have charged me for a service I haven't signed up for - added it to my phone bill - (I'm with three they're as bad for allowing it to happen) without consent or authorisation. Nothing but rip off merchants 🤬🤬
SCAM ALERT!
I have been scammed by Modomobi. They took a payment of £40 from me without my consent. This is a widely-reported Modomobi scam whereby mobile users are signed up for 'services' without authorisation and often (as in my case) without the knowledge of the user. I received four unsolicited texts at a total charge of £40 to my mobile account. I have demanded a full refund and will pursue legal action if unsuccessful.
EDIT: Considerable hassle and inconvenience but I have today successfully claimed a full refund.
Honest reviews get blocked immediately
Money taken without consent
Four texts costing me a tenner each £40 pound taken without my consent and then a nightmare to get back but eventually after a fight used my 28 day cooling off period and had to use the post office to get my money back.
Scammers
Like others, I just received 4 text messages from them costing me £10 each! Totally unsolicited. Complete scam.
It is a SCAM SCAM SCAM
It is a SCAM SCAM SCAM. They charged £10 per received text for so called Fitness service/app you did not sign up too.
AVOID AND REPORT AND REQUEST A REFUND STRAIGHT AWAY FROM MODO MOBI
!!Biggest scammer !! BEWARE!!
I just got my mobile bill from 3 Network and found that this company have scammed me for £30. I never subscribed to any of there services but it say I have subscribed to their services. How and when I have no idea. Received a premium text from 65019. My network provider 3 no use at all and seems the only network that now allows this to happen. Will be taking further action to recoup my money and get a refund. BEWARE!!
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