The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... もっと見る
企業が回答しました
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... もっと見る
企業が回答しました
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
企業が回答しました
企業情報
当該企業による記述
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
連絡先
4.9
優良
1410件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always fast service!
2026年7月20日
Monex からの回答
Thank you for your feedback! We’re delighted to hear that you consistently receive fast service. We truly appreciate your trust in Monex and look forward to continuing to support your needs!
it is delightful to work with Kebar!
2026年7月20日
Monex からの回答
Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience working with our team. Providing friendly, reliable, and personalized service is something we take great pride in. We truly appreciate your trust in Monex!
Very easy
Very easy, reliable on-line system. It makes my job so much easier now that we have switched to Monex
2026年7月20日
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you find our online platform easy to use and reliable, and that switching to Monex has made your job easier. Providing a seamless, efficient experience for our clients is exactly what we strive for. We truly appreciate your trust in Monex and look forward to continuing to support your business!
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had a positive experience with Monex and appreciate our competitive exchange rates, fast service, and efficient process. Providing reliable service and great value to our clients is always our goal. We truly appreciate your trust and look forward to continuing to support your foreign exchange needs!
UI is Excellent and the Dashboard Works
The user interface is excellent and the reporting is easy to understand. Notably simpler than bank portals.
2026年7月17日
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform easy to use and our reporting clear and straightforward. We truly appreciate your trust in Monex and your continued support!
Monex からの回答
Thank you for your kind feedback! We’re delighted to hear that you’ve had a positive experience with our customer service and that our team has been able to provide the help you needed. We truly appreciate your trust in Monex!
Very responsive
We had a really complicated situation with our business account that required me to set up a new account. The staff were amazing, super responsive and walked me through every challenge!
2026年7月13日
Monex からの回答
Thank you for sharing your experience! We’re so glad to hear that our team was able to support you through a complicated account situation and make the process of opening a new account much easier. Providing responsive, hands-on guidance during challenging situations is exactly the kind of service we strive for. We truly appreciate your trust in Monex and are grateful for the opportunity to help.
Michael U is the BEST!
Michael U is ALWAYS available to assist, answer questions and provide excellent and timely service. We are grateful to have him on our team! Thank you!
2026年7月13日
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive responsive, knowledgeable, and timely support from our team. Providing exceptional service and being available whenever our clients need us are top priorities. We truly appreciate your trust in Monex and look forward to continuing to support your business.
All the process was easy
All the process was easy. Our advisor was great and clear in all the process.
We received our tranfer on time.
2026年7月9日
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that the entire process was easy, that you received clear guidance throughout, and that your transfer arrived on time. Providing a smooth, reliable experience is our top priority. We truly appreciate your trust in Monex!
I find the interface easy and the staff…
I find the interface easy and the staff always available, for questions or assistance. It is a pleasurable experience to use the service.
2026年7月2日
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform easy to use and that our team is always available whenever you need assistance. Providing a seamless experience and exceptional support is our priority. We truly appreciate your trust in Monex and look forward to continuing to serve you!
Monex からの回答
Thank you for your kind feedback! We’re delighted to hear that you’ve received clear, helpful guidance and excellent support from our team. Providing a smooth and transparent experience is always our goal. We truly appreciate your trust in Monex!
Best decision!
Working with these guys was the best decision I've made. They are very responsive, and answer my questions quickly. I can't say enough positive about them!
2026年6月25日
Monex からの回答
Thank you for your wonderful feedback! We’re thrilled to hear that choosing Monex has been such a positive experience for you. Providing responsive service and answering our clients’ questions quickly are top priorities for us, and we’re delighted to know we’ve met your expectations. We truly appreciate your trust and support, and we look forward to continuing to serve your needs!
it is a pleasure to work with Monex
it is a pleasure to work with Monex. Easy, helpful and quick.
2026年6月23日
Monex からの回答
Thank you for your kind feedback! We’re delighted to hear that it is a pleasure working with Monex and that you find our service easy, helpful, and quick. We truly appreciate your trust and look forward to continuing to support your needs!
it was great
2026年6月23日
Monex からの回答
Thank you for your feedback! We’re delighted to hear that your experience with Monex was great. We truly appreciate your trust and support!
Best broker in the world
Best broker in the world, very good rate, very professional , more than 6 years that I'm working with them and There’s nothing else to say but thank you
2026年6月23日
Monex からの回答
Thank you for your incredible feedback and for being a valued client for more than six years. We’re honored to have earned your trust over the years and are delighted to hear that you value our competitive rates and professional service. Long-standing relationships like yours mean a great deal to us. Thank you for your continued partnership and support of Monex!
They always honor my trades and my…
They always honor my trades and my favorite sales guy always waives the transaction fee, no complaints here!
2026年6月22日
自発的なレビュー
Monex からの回答
Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our team and that we’ve consistently met your expectations. We truly appreciate your support and your trust in Monex. We always strive to deliver a 5-star experience, and we look forward to continuing to serve your foreign exchange needs.
The relatively new online system for…
The relatively new online system for ordering wire transfers works very well. It makes the entire process work quickly and easily. I'm a great fan.
2026年6月18日
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that our online platform for ordering wire transfers has made the process quick and easy for you. It’s great to know the system is helping streamline your transactions, and we’re thrilled to have such a strong supporter. Thank you for your continued trust in Monex!
Monex was able to correct a bad mistake…
Monex was able to correct a bad mistake we made which saved us time and money.
Arjun was very helpful.
2026年6月12日
Monex からの回答
Thank you for your feedback! We’re glad we were able to help resolve the issue and save you both time and money. Providing responsive support and helping our clients navigate unexpected challenges is an important part of our service. We truly appreciate your trust in Monex!
veloce e ottimo
2026年6月11日
自発的なレビュー
Monex からの回答
Thank you for your feedback! We truly appreciate your trust in Monex!
excellent service
2026年6月8日
Monex からの回答
Thank you for your feedback! We’re delighted to hear you’ve received excellent service. We truly appreciate your trust in Monex!
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