The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... もっと見る
企業が回答しました
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... もっと見る
企業が回答しました
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
企業が回答しました
企業情報
当該企業による記述
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
連絡先
4.9
優良
1410件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Monex からの回答
Thank you for your feedback! We’re glad to hear you find our service fast, accurate, and easy to use. We truly appreciate your trust in Monex!
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you’ve received great customer service and that our team has been quick to respond to your needs. We truly appreciate your trust in Monex!
Very easy to use
2026年6月5日
Monex からの回答
Thank you for your feedback! We’re glad to hear you find our service very easy to use. We truly appreciate your trust in Monex!
Proessional rep/excellent rate/user - friendly
Proessional rep/excellent rate/user - friendly interface
2026年6月4日
Monex からの回答
Thank you for your feedback! We’re delighted to hear that you’ve experienced professional service, excellent rates, and a user-friendly interface. Providing a seamless and valuable experience for our clients is always our goal. We truly appreciate your trust in Monex!
Monex Top Corporate FX FinTech
Easy, efficient, and fair pricing. Great online system, too.
2026年6月2日
Monex からの回答
Thank you for the wonderful feedback! We’re glad to hear you find our service easy and efficient, our pricing fair, and our online platform valuable to your business. We truly appreciate your trust in Monex and look forward to continuing to support your FX needs!
Great service
Monex's strength is in their customer service. Sometimes their website is a bit clunky, but if you call them, a real person always picks up and they're always helpful. Highly recommended for FOREX and international payments.
2026年6月1日
Monex からの回答
Thank you for your thoughtful feedback! We’re especially pleased to hear that our customer service has made such a positive impression and that our team is consistently available and helpful when you need assistance. We also appreciate your comments about the website and will continue working to improve the user experience. Thank you for your recommendation and for trusting Monex with your foreign exchange and international payment needs!
Monex からの回答
Thank you for your kind feedback! We’re delighted to hear that you consistently receive quick and courteous service. Providing responsive, professional support is something we take great pride in. We truly appreciate your trust in Monex!
Christian Polito is responsive and very…
Christian Polito is responsive and very helpful. No bad experiences at all....all positive :)
2026年5月28日
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you’ve consistently had responsive and helpful support and that your experience with Monex has been entirely positive. We truly appreciate your trust and support!
Excellent customer service
Octavio Ballali is the rep I work with at Monex and I rely on him to keep me updated with currency trends. His knowledge is an asset to me and I will continue to work with him for his excellent customer service.
2026年5月28日
Monex からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you’ve received knowledgeable support and valuable insights on currency trends. Providing excellent customer service and helping our clients stay informed are top priorities for us. We truly appreciate your continued trust in Monex!
Missed my request
I submitted a request about a week ago and no one responded to my request until I sent a second request today. My request was "overlooked." Thankfully, it was not an urgent request and I don't know what the difference was for the currency between last week and today. This is a bit disappointing.
2026年5月26日
Monex からの回答
Thank you for your feedback.
Your feedback is valuable and helps us improve our responsiveness and communication processes. Thank you for your patience and for continuing to work with Monex.
Monex からの回答
Thank you for your feedback! We’re glad to hear you find Monex consistently reliable. We truly appreciate your continued trust and support!
Monex からの回答
Thank you for your kind feedback! We’re glad to hear our team was responsive and provided friendly service with a smile. We truly appreciate your trust in Monex!
Performed exactly as expected,
2026年5月13日
Monex からの回答
Thank you for your feedback! We’re glad to hear everything performed exactly as expected. Providing reliable and consistent service is always our goal. We truly appreciate your trust in Monex!
Good monex USA
2026年5月18日
自発的なレビュー
Monex からの回答
Thank you for your feedback! We’re glad to hear you’ve had a good experience with Monex. We truly appreciate your trust and support!
Monex からの回答
Thank you for your kind feedback! We’re delighted to hear that you find our service amazing and helpful. We truly appreciate your trust in Monex!
Monex からの回答
Thank you for your feedback! We’re glad to hear your experience with Monex has been fun and amazing. We truly appreciate your support!
Monex からの回答
Thank you for your kind feedback! We truly appreciate your trust in Monex!
Personal service....
2026年5月11日
Monex からの回答
Thank you for your feedback! We’re glad to hear you value the personal service we provide. Building strong relationships and delivering attentive support are very important to us. We truly appreciate your trust in Monex!
I always provide quick responses
I always provide quick responses, and payments are processed promptly and correctly.
2026年5月11日
Monex からの回答
Thank you for your feedback! We’re glad to hear that our team consistently provides quick responses and that your payments are processed promptly and accurately. We truly appreciate your trust in Monex!
Monex からの回答
Thank you for your feedback! We’re delighted to hear you received great service. We truly appreciate your trust in Monex!
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