I return to Montbell for many reasons. Firstly they produce superior product which is guaranteed to keep me warm and dry. There's the speed and reliability of their service. The ultra quick postage,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Polite but incompetent. After I placed an order, came back to me several times to say the item in the colour ordered wasn't available. When I finally said I'd prefer to cancel the orde, suddenly the i... もっと見る
Lets face it, We all want the best equipment we can afford… Sometimes that means waiting for sales, or ordering from overseas in the off-season.. If you size is available, then jump on it… best mat... もっと見る
企業が回答しました
Top quality products that perform as promised. Delivery is always faster than quoted. The Plasma vest and jacket are super lightweight and offer incredible warmth to weight ration. The jacket is light... もっと見る
企業情報
当該企業による記述
Montbell Australia is a leading outdoor retailer of some of the best outdoor clothing, accessories and equipment. Whether you are camping, travelling or hiking the great outdoors (or watching the kids' sport or walking the dog) we have a fantastic range of outdoor clothing, footwear and gear to enjoy the great outdoors. We have two stores in Sydney, one in Kent St Sydney and the other on Penshurst St Chatswood. For those preferring to buy online, we have an online store - www.montbelloutdoor.com.au
連絡先
488 Penshurst St, 2069, Chatswood, オーストラリア
- +61 2 92649376
- shop@montbelloutdoor.com.au
- montbelloutdoor.com.au
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Montebell had the product I wanted
Montebell had the product I wanted. Easily accessible. Good price. Delivered quickly and easily.
Product perfect for purpose.

Montbell Australia からの回答
Great Jacket
I love my jacket! It's light and properly waterproof. I initially received the wrong colour, and Montbell Australia sent me the correct jacket, even while the wrong was was still with the courier, on its way back to Australia. Thanks for that, Montbell Australia.
Great work guys
Great work guys. Had the right product (as advertised) in store when I needed it.
Great quality products
I love Mont-Bell products. They are top quality. It is a shame the whole range of products is not available in Australia. Prices are higher than in Japan, as should be expected.
Versitle Pants
Versitle Pants, light rain pants, as described. Arrived in good time. No problems.
Wonderful customer service!
Prompt delivery & well made satchel.
Prompt delivery & excellent quality.
Will definately make a purchase with this company again.
Good product, weird service.
Happy with the product but the staff were not very friendly.
Location - Sydney, Town Hall Square.

Montbell Australia からの回答
No order progress communication
There was no communication about the sending process at all. I placed the order, and the product arrived at my doorstep sometime later while I was away.
I checked spam and other elements and it did not show up there either.
Normally, there's a notification that the seller has sent the order, and a tracking link is provided. Not in this case.
I was about to call the store to see what was happening when it arrived.
This would preference ordering from others in the future.
Also, I was somewhat perturbed when I ordered from Montbell and got an order receipt from Larry Adler via Eway. This was not expected.
I have not used the raincoat yet, but it seems good.

Montbell Australia からの回答
Well designed thong alternative but expensive
Well designed thong alternative, comfortable to wear with or without socks. Not a brand I was aware of but I’ll keep a look out now.
Perhaps not quite the bargain I thought compared to UK pricing but pretty good. Received tracking number which was helpful.

Montbell Australia からの回答
Montbell products bang for buck
Montbell products bang for buck. The staff for very helpful and they were patient showing the products Pro/Cons.

Montbell Australia からの回答
Took the tent out for its first camp…
Took the tent out for its first camp and it the quality of materials is very good . Went through it's first severe thunderstorm and it remained dry.

Montbell Australia からの回答
Delayed shipment…
We had to chase up on our order because of the stock situation but we were not informed.

Montbell Australia からの回答
Larry Adler Staff excellent
Larry Adler Staff made the process of returning faulty backpacks quite seamless and were so incredibly patient and helpful with a great knowledge of the backpacks for women.
We had 3 faulty backpacks, the interiors of the fabric had peeled off and flaked throughout our luggage, despite living in 3 different places, all had deteriorated in the same manner and same sections of fabric, with different amounts of usage as well. We were extremely happy with LA staff helping us.

Montbell Australia からの回答
Great serviceGreat service. Regular updates re delivery status. Great product.
Great service. Regular updates re delivery status. Great product.

Montbell Australia からの回答
Stylish accessories
We’ve bought Montbell in the past and found the quality is exceptional. The staff were helpful and online was a good experience and prompt delivery even over the Christmas shopping time.

Montbell Australia からの回答
When I travelled into the city to…
When I travelled into the city to collect my C&C purchase, the backpack was not available in store. This was about two weeks before Christmas, yet the sales assistant was unable to contact a manager to provide a solution. I spent about an hour and a half waiting for an outcome (the sales person eventually found stock in another store, and the unit was dispatched quickly by courier to my home address.) The whole episode, including travel, took over four hours, and I returned home that day without a backpack. Poor service - although the sales person himself was apologetic, understanding and did everything he could to resolve the issue favourably for me. I will encourage friends to be wary of Montbell service.

Montbell Australia からの回答
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