I wish to thank and recommend Monty Bojangles customer service, I contacted them about my tale of the melted truffles, (the tale is below this), I contacted Laura yesterday and a box arrived at... もっと見る
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I ordered a tower of 3 boxes of the vegan range, when they arrived they were all melted into one big lump in each box! After reading my review Monty Bojangles got in touch and have sent me new un... もっと見る
企業が回答しました
Ordered a three box what i thought was a gift box, arrived in that packaging squashed. Disappointing. Edited to say thank you very much to MonytBojangles for replacing said chocolates, I was too ha... もっと見る
企業が回答しました
It was my friends Birthday and I knew she adored these truffles / choccie treats ! So I ordered what I thought she would like and stupidly input the wrong delivery address! I thought oh no - I’d be un... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Monty Bojangles, we create exceptional confectionery designed to bring joy and delight to chocolate lovers everywhere. We believe treats should be fun, indulgent, and, above all, enjoyed without hesitation - because great truffles are meant to be scoffed! Our mission is to deliver irresistibly delicious chocolatey truffles that ignite the senses and transport you to a world of pure indulgence. With a wide range of beautifully designed gift boxes, sharing packs, and Cat Tins, Monty Bojangles brings together unique flavours, textures, and creativity to make every chocolatey moment a celebration of pure, enjoyment.
連絡先
Legion House, 75 Lower Rd, Kenley, CR8 5NH, Surrey, 英国
- 02086685261
- info@montybojangles.com
- montybojangles.com
4.3
優良
74件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The box
Love your chocolate, have since I first tried it, only a little disappointed my order didn't come in one of your signature boxes,
2026年3月31日
montybojangles.com からの回答
Hi Sandra,
Thanks for taking the time to share this feedback! We're glad you're a fan of our chocolatey truffles and sorry to hear you were disappointed with the packaging. If you'd like to discuss this further please contact us via email info@themontybojanglesco.com and we'd be happy to help.
Laura, The Monty Bojangles Team
Fantastic truffles.
I was given a box of truffles for Mother’s Day, what a wonderful box of chocolates. Every chocolate had a lovely flavour. I couldn’t pick a favourite as very one was so delicious. Looking forward to getting some more! Excellent chocolates. I highly recommend them.
2026年3月15日
自発的なレビュー
montybojangles.com からの回答
Hi Kaye,
Thank you so much for sharing this lovely feedback with us. We're so glad our truffles were able to be part of your Mother's Day celebrations and pleased you're a fan of our variety of flavours!
Laura, The Monty Bojangles Team
Ordered the mix box of 9
Ordered the mix box of 9 different flavours. These truffles are my absolute fave! They have a dark rich yet sweet and creamy taste. Each flavour is an experience and I normally get them from normal supermarkets. Some of the flavours I chose aren't available normally so I wanted to try in an excuse to treat my husband who also loves them! Will continue to be a customer!
2026年3月2日
montybojangles.com からの回答
Hi Naila,
Thank you for sharing this lovely feedback with us! We're so glad to hear you're a fan of our truffles and that you've enjoyed trying our different flavours. What a great excuse to treat your husband :)
Laura, The Monty Bojangles Team
Totally amazing taste bud experience
They make the best chocolate truffles ever. Even better, they do Dairy free options.
2026年3月16日
montybojangles.com からの回答
Hi Mary,
Thanks so much for this lovely feedback. We're so happy you love our chocolatey truffles and our vegan options!
Laura, The Monty Bojangles Team
Fantastic and delicious
I loved I could make my own choice and the box is really lovely. The delivery was great and the customer service was really helpful as I needed it as a gift
2026年3月6日
montybojangles.com からの回答
Hi,
Thanks for sharing this lovely feedback with us! We're so pleased to hear you're happy with your truffles :)
Laura, The Monty Bojangles Team
montybojangles.com からの回答
Hi Michelle,
Thanks for this wonderful feedback. We completely agree with you - so worth it!
Laura, The Monty Bojangles Team
The tastiest chocolates I've ever had
The tastiest chocolates I've ever had. I love the tins and regularly top them up with the chocolates in the boxes. The diet is not going so well now!
2026年3月3日
montybojangles.com からの回答
Hi Helen,
Thanks for sharing your lovely feedback with us. We're so happy to hear you love our chocolatey truffles and reuse the tins! We think truffles win over diets any day :)
Laura, The Monty Bojangles Team
My bundle arrived melted
My bundle arrived melted. All the truffles were stuck together, and the boxes were very small and overpriced.
2026年2月17日
montybojangles.com からの回答
Hi Sumiha,
Thank you for taking the time to share this feedback. I'm sorry to hear your truffle bundle arrived melted, this doesn't sound like our usual high standards.
If you'd like to email us info@themontybojanglesco.com then we'd be more than happy to send you some replacement truffles :)
Laura, The Monty Bojangles Team
Multipack resolution
We had an issue with a purchase of a multi pack where one of the flavours was mostly missing. I emailed the team and Laura got back to me, she was very nice and sent us out some replacements promptly. We very much enjoy the product and they offer great customer service. Very recommended.
2026年2月25日
自発的なレビュー
montybojangles.com からの回答
Hi Daniel,
Thank you for your wonderful feedback! I'm so glad to hear you enjoyed your chocolatey truffles and that you had a good experience with our Customer Care :)
Laura, The Monty Bojangles Team
The absolutely best chocs on the planet
montybojangles are my all time favourite chocolates, my husand surprised me with a 9 box selection for valentines day, the pistashio is amazing.... in fact they all are !!! the packaging is so beautifully designed, I will use it for making cards and labels as it is too good to recycle. The fact that they are vegan is an added bonus, the cocoa dusting is just the beginning....
2026年3月5日
montybojangles.com からの回答
Hi Geri,
Thanks for sharing this lovely feedback with us. What a fabulous Valentines surprise! It is such lovely idea to re-use the packaging for making cards and labels too. We're so happy you're a fan of our chocolatey truffles and that you enjoy our 3 vegan flavours as well!
Laura, The Monty Bojangles Team
Great truffles
Great truffles! Wonderful variety! Excellent customer service! Highly recommended!
2026年2月24日
montybojangles.com からの回答
Hi Yeshwanth,
Thanks for your lovely feedback. I'm so pleased to hear you've had a great experience with our truffles and our Customer Care :)
Laura, The Monty Bojangles Team
Turning a bad situation round
I ordered a box of 6 packs of truffles for my husband for Valentines day. When they were delivered they were left outside and I did not know. I found them and thry were all wet, the packaging had been ruined. I contacted Monty Bojangles and they sent a replacement, which was great. The truffles are delicious and would definitely order them again.
2026年2月14日
montybojangles.com からの回答
Hi Sarah,
Thanks for sharing this lovely feedback with us. We're delighted to hear our Customer Care team were able to deal with your issue and so pleased you enjoyed your chocolatey truffles!
Laura, The Monty Bojangles Team
Easy to order (ordered the 9 x make up…
Easy to order (ordered the 9 x make up your own box) and was delivered quickly. The chocolates themselves are great as always.
2026年2月24日
montybojangles.com からの回答
Hi Jamie,
Thanks for your lovely feedback! We're so pleased you enjoyed your chocolatey truffles :)
Laura, The Monty Bojangles Team
Choccy scoffy truffles are dreamy
Choccy scoffy truffles are off the charts delicious!!! Utterly scrumptious. Such good quality chocolate with a velvety bite that melts in your mouth
2026年2月23日
自発的なレビュー
montybojangles.com からの回答
Hi Mrs Atkins,
Thank you for sharing your wonderful feedback. We are so delighted to hear you're such a fan of our chocolatey truffles - utterly scrumptious is a perfect description!
Laura, The Monty Bojangles Team
Had a very very tiny issue with a…
Had a very very tiny issue with a product.The way it was dealt with and resolved was excellent.
2026年2月12日
自発的なレビュー
montybojangles.com からの回答
Hi Caz,
Thanks for sharing this with us! We're pleased to hear you had a great experience with our Customer Care team :)
Laura, The Monty Bojangles Team
Had reason to contact the company with…
Had reason to contact the company with a query and was dealt with impeccably
2026年2月14日
自発的なレビュー
montybojangles.com からの回答
Hi Debbie,
Thank you for sharing your feedback. We're glad you had a positive experience with our Customer Care.
Laura, The Monty Bojangles Team
Excellent customer service
Had a problem with a tin e mailed customer service over weekend by end of Monday they had resonded responded and solved the issue. Very impressed with their service plus cat tins and chocs gorgeous
2026年2月16日
自発的なレビュー
montybojangles.com からの回答
Hi,
Thanks so much for sharing your feedback. We're glad your issue was resolved with our Customer Care team and that you love our chocolatey truffles!
Laura, The Monty Bojangles Team
im not kidding they are the best…
im not kidding they are the best truffles in the world theyre so moreish and every flavour is amazing
2026年2月16日
自発的なレビュー
montybojangles.com からの回答
Hi Tasha,
Thanks for sharing your wonderful feedback! We're so happy to hear you love our chocolatey truffles. We agree, they really are the best!
Laura, The Monty Bojangles Team
Great Customer Service.
Great Customer Service.
I had a small issue with a product, and the team swiftly responded to my issue and solved the problem.
Great job.
2026年2月16日
自発的なレビュー
montybojangles.com からの回答
Hi Joe,
Thanks for sharing this feedback. We're so pleased to hear you had a great experience with our Customer Care.
Laura, The Monty Bojangles Team
Can’t fault their customer service
I was gifted a box of these chocolates and needed to query something with the company. Their customer service was fantastic with a quick and satisfactory response :)
2026年2月10日
自発的なレビュー
montybojangles.com からの回答
Hi!
Thanks for sharing your feedback. We're glad you had a good experience with our customer service and hope you enjoyed your truffles :)
Laura, The Monty Bojangles Team
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