Cute and fun experience although the instructions on the box and instruction card are a bit different so it was a bit confusing, but I was able to figure it out. My only issue is that I was told I was... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
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Ich habe ein Paket bestellt und hÀtte dazu einen gratis rosa Schmetterling bekommen sollen. Nach 3-4 Monaten habe ich dann nach mehrfachen fragen endlich mein Paket bekommen. Tja leider war das abe... ãã£ãšèŠã
Pleasantly impressed with the service & shipping! Everything arrived timely, as advertised. Now Iâve just gotta use the productâŠwill update review once I apply gems & theyâve been on for a lil bit.
Absolutely love my little tooth gem kit I purchased, plus I got free butterfly gems too which are STUNNING!! ð I applied mine within 5 minutes & theyâve last just over 3 weeks now âºïž Itâs so nice to... ãã£ãšèŠã
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really quick delivery and excellentâŠ
really quick delivery and excellent service
Unreliable and Sketchy
Itâs been over 10 days I cannot track my package and havenât received my items yet after a large order. They definitely are not a UK brand, the package is being shipped from China, this is a problem due to the websites false advertisement and lies about UK shipping times, itâs kinda weird thereâs a Chinese shipping tracking number on the Shop App as well?
I will edit my review if my order arrives
My order still hasnât arrived
My order still hasnât arrived, I placed it weeks ago.
I had an email saying it had been dispatched but when I checked on Royal Mail tracking they hadnât been sent it so the company lied. I have tried to email Moonrock to see what has been happening MULTIPLE times and still havenât received anything back, like the other reviews.
Considering the kit I purchased was £34 youâd think they would have a bit more of customer careâŠ
Poor Service
Took over a week to arrive despite shipping cost of £5. Received the wrong item and an item was missing - emailed and complained. They said they were sending the correct and missing items as priority, well itâs been a month and I havenât received a thing.
Love these
Love these. They last for such a long time and no problems at all. Instructions were easy enough to follow.
Overall rating 11/10
So fast, affordable and just overall amazing!
Really good kit
My bottles were not labeled but I figured it out. I put one gem on and it's stayed on almost three weeks so far. It was really easy to do and I love it! I think the kit will last me a while if they stay on this long! I don't know how you would get them off sooner if you didn't want it on anymore, I am really happy with mine so not an issue for me though.
Great quality products
Great quality products, and very speedy delivery!
My faves!
The cutest little teeth gems and super easy to use! Mine lasted a week which was perfect for me since I like to change them out often :)
Second time ordering gems from here
Second time ordering gems from here, they last weeks and theyâre very good quality. Would definitely recommend.
great company !
prompt delivery and nicely packaged, will continue to shop from here !
Love them!!
Delivery took a bit longer but nonetheless the tooth gems arrived in the predicted delivery time frame. Itâs easy to apply and they still stick perfectly to my teeth. I wear them since ca. two weeks!!
Order from somewhere else
Iâve also made an order 19th November, same as the other review I just read, I havenât received my order. Iâve emailed and no response either. I should have read these review before even ordering because itâs so much money to loose if you have a big order. This hasnât happened to me before so not sure whatâs the next steps.
AVOID AT ALL COSTS
AVOID AT ALL COSTS! I ordered from them on November 19th and they didnât ship my order until December 4thâonly AFTER I opened a dispute through PayPal! I doubt they would have shipped it at all if I had not contacted PayPal for a refund. Also, they ship from China despite being âUK based.â They delete negative reviews from their website as well. Absolute scam, do not order from them!
fast delivery and great quality kit
Safe and easy ð
Love my MoonRock gems, I recommend them to everyone! I wish the glue came in like a syringe or something for easier application but other than that, Iâm please w the quality and service ð«¶ðŒ two orders already, and Iâll def be back for more!
Good delivery time and great products
Good delivery time and great products
Order 48 days ago & no trace
Order 48 days ago and they refuse to answer why itâs taken so long and where my order is. Would not recommend, appalling customer service
it would make it 10/10 if products sold seperatly
love the product, good quality, wayyyy to expensive and you guys dont sell anything individually other then the gems which is dissapointing from a brand so good.
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