Morgan & Blake レビュー

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2.1

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

連絡先

米国
morgan-and-blake.com

2.1

期待以下

10件のレビュー

5つ星

4つ星

3つ星

2つ星

1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100％に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

この企業を閲覧した人は、以下の企業も閲覧しています。

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2.1

すべてのレビュー

(10)

過去12か月のレビュー数: 10件

レビューを書く

レビューの確認を行います

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

2026年10月16日

Items were not as advertised and return…

Items were not as advertised and return policy is ridiculous. Not sure why this store was advertised in Toronto as there is nothing located in Toronto.

2026年8月5日

自発的なレビュー

Morgan & Blake からの回答

2026年10月16日

Hi James,

Ordering something and finding it isn't what you expected is frustrating, and having the return feel like hard work on top of that only makes it worse. We're sorry. The confusion over where we're actually based clearly didn't help, and we understand why you're annoyed about all of it.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent us? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

2026年10月1日

Don't recommend

The shoes were very cheaply made. They are more like indoor slippers, and cheap ones at that. I would not purchase from this site again. The refund option included: take pictures of the item, they "approve" the return based on their subjective criteria, then you pay to ship back to Singapore. I opted to receive a partial refund as the former was quite a hassle and no guarantee they would "approve" the refund.

The CS agents were all polite though, hence the 2 stars for them. Zero stars for the product, itself.

2026年8月13日

自発的なレビュー

Morgan & Blake からの回答

2026年10月2日

Hi Sam,

The shoes clearly weren't what you expected when you opened the box, and that's a letdown on its own. Then sorting out a return turned into more hassle than it was worth, so you settled for less rather than keep pushing. We're sorry it went that way. Good to know the team were decent with you, though that doesn't make up for a pair you won't wear.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into it and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

2026年9月24日

SCAM

Received a low quality pants, emailed twice to return it : no answer. Called phone # listed on the website : "out of service". 30 days easy return a a joke for these people. Save yourself the headache and buy from a reputable brand. order #GM88239

2026年9月23日

自発的なレビュー

Morgan & Blake からの回答

2026年9月24日

Hi Babak,

That's not how this should have gone, and we're sorry. We'd rather deal with it directly than leave it here.

Email us at info@morgan-and-blake.com with your order number and any previous correspondence. We'll look into it properly and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

2026年9月17日

It was not real size too small for a…

It was not real size too small for a large
It was very long it was from Japan or china
I tough I buy in canada
And for the return it’s very bad
They offer me 30$ credit
And we finish 15% on my credit card
I think it will be the last time that I buy from you
You know I buy a lot but not anymore from your company

Huguette

2026年9月17日

自発的なレビュー

Morgan & Blake からの回答

2026年9月17日

Hi Huguette,

Ordering something you expect to fit and then finding it doesn't is frustrating enough, and waiting a long time for it to arrive from somewhere you weren't expecting only made it worse. Sorting out the return clearly didn't go smoothly either, and after shopping with us as often as you have, we understand why you've had enough. We're sorry.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent us? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

2026年9月17日

I asked for a return on Sept 9, still no follow up on Sept 17

I asked for a return on Sept 9, 2026, I sent a follow up email and nobody gave me the address to return the items bought.

2026年9月9日

自発的なレビュー

Morgan & Blake からの回答

2026年9月17日

Hi Andy,

Waiting over a week for a simple answer, then having to chase it yourself, is genuinely frustrating. You asked a straightforward question and should have had a reply the first time. We're sorry you've been left without one, and we understand why you've given up waiting and written this instead.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened with your request and work towards a fair resolution for you.

Kind regards,
The Morgan & Blake Team

2026年9月15日

Inferior quality of products

The quality of the items I bought is very poor & neither can be worn. I have tried to contact the company 3 times to return a product. No response from them. I just read that returns must be returned to China at customer’s cost. I would avoid buying anything from this company. High prices, inferior products and poor service for returns.

2026年8月20日

自発的なレビュー

Morgan & Blake からの回答

2026年9月15日

Hi Catherine,

Being left without a reply when you've reached out more than once is genuinely frustrating, and we're sorry you've been put in that position. On top of that, the items themselves weren't wearable, so you've been left with something you can't use and no clear way forward. That's a poor experience from start to finish and we understand why you'd warn others off.

Could you email us at info@morgan-and-blake.com with your order number and any earlier messages you sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

2026年9月13日

Poor quality smaller sizes no contact.

Quality was very cheap I ordered jeans and flats that both were too small originally only ordered bc of the store being in Toronto Ontario. It is definitely not. Took weeks to receive no cons f for customer service looking to return items asap. I feel like they are made in china not some high end boutique that is stated extremely disappointed with the entire process of this purchase

2026年9月9日

自発的なレビュー

Morgan & Blake からの回答

2026年9月13日

Hi Trina,

This isn't how it should have gone. You waited a long time for the order, then neither item fit, the quality wasn't what you expected, and you couldn't get hold of anyone when you needed to. That's a lot to go wrong in one purchase, and we're sorry. We understand why you want to send it all back.

Please email us at info@morgan-and-blake.com with your order number and any earlier messages you've sent us. We'll look into what happened and work towards a fair resolution for you.

Kind regards,
The Morgan & Blake Team

2026年9月12日

Terrible Quality Zero Customer Service

Terrible. I can’t actually believe how horrible the quality of this clothing is. Especially for the price. I also requested a refund and never heard back. Please respond to my email and refund my order. You can have all the clothing returned.

2026年9月1日

自発的なレビュー

Morgan & Blake からの回答

2026年9月12日

Hi Katrina,

Paying good money for clothing and then finding it isn't what you expected is a genuine letdown, and being left waiting on a reply after you asked about a refund only makes it worse. You shouldn't have had to chase us. We're sorry, and we'd like to sort this out with you properly.

Could you email us at info@morgan-and-blake.com with your order number and any earlier messages you've sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

2026年9月12日

Poor quality and poor service

I placed an order with Grant & Mercer on August 15th (Order # GM86826) and received shipping updates from them until I then started receiving updates from Morgan & Blake. The item was delivered on September 1st and was not at all what I was expecting. First, I thought I was ordering from a company located in Toronto, which I now don't believe is the case as my item came from China, and Second, the quality of the item is sub-par. The shoes are fabricated completely of plastic and are not what was depicted on the website from which I ordered them. As such, I'm very disappointed and feel that this has been a "Bait & Switch". I made an email request for return instructions as noted on their website, but to date, I have received no response. Very dissatisfied!

2026年9月1日

自発的なレビュー

Morgan & Blake からの回答

2026年9月12日

Hi Linda,

Waiting on a reply that never comes, after the shoes turned out to be nothing like what you thought you were getting, is a rotten spot to be in. You expected one thing and something else showed up, and then no one answered when you asked how to send them back. That's a fair reason to be this frustrated, and we're sorry for it.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

2026年9月8日

Way smaller than expected

Way smaller than expected. Fabric was more like a Halloween costume plastic than denim. Back pockets are printed on - not actual pockets. I asked for a refund and never heard from them. Still trying to get money back. This is unwearable.

2026年8月31日

自発的なレビュー

Morgan & Blake からの回答

2026年9月8日

Hi KR,

What arrived was clearly nothing like what you expected, and then you were left waiting on an answer about your money on top of that. Being left without a reply after asking is the part we feel worst about. You shouldn't have had to chase us, and we're sorry you did.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

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