I ordered a very special piece for a family member who was flying home to Dubai..from my first visit to Stamford workshop Thursday morning, ordering on fast track, I was able to collect the personalis... もっと見る
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From start to finish the communicatiom was amazing, updating me all through the different stages of my finger print pendant being made. The quality is outstanding.and the extra little touches they pu... もっと見る
A gift with the wow factor. I took up the reigns to organise a very old friends 60th birthday gift from a group of us. The milestone bangle was a winner with both the gifters and more importantly the... もっと見る
I love the new Medic Alert bracelet. It arrived when expected and I was kept up to date all the way through the process. It gives the relevant people a quick idea about what could be wrong with you, a... もっと見る
企業情報
さまざまな外部ソースから提供された情報
At Morgan and French, we create beautiful, individual and meaningful pieces of personalised jewellery, crafted with love and care by our team of passionate designers and silversmiths from our Bedfordshire studio. We’re fiercely proud of our British heritage and we’re utterly dedicated to creating each piece from scratch to ensure every item of personalised jewellery is as unique as the person we’re creating it for.
Morgan & French - Company News
当該企業による記述
連絡先
The Old Fire Station, SG18 0JS, Biggleswade, 英国
- 01767 348 188
- hello@morganandfrench.com
- morganandfrench.com
4.9
優良
3691件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Morgan & French からの回答
Dear Barry,
Thank you! Really appreciate the kind words and the recommendation.
Kind regards,
Cheryl
They supplied exactly what was…
They supplied exactly what was described and delivery was seamless
2026年5月5日
Morgan & French からの回答
Dear Linda,
Thank you for the kind review! Glad your piece arrived just as described and the delivery went smoothly. Much appreciated.
Kind regards,
Cheryl
A Truly Lovely Item
A Truly Lovely Item! I have one with a poem my nan gifted me from her school days. Great quality, expertly made and brilliantly fast in terms of despatch.
2026年5月5日
Morgan & French からの回答
Dear Mark,
What a lovely thing to have engraved - a poem from your nan must be incredibly special. Thank you for sharing, and for the kind words on the quality and turnaround. Enjoy wearing it!
Kind regards,
Cheryl
Speedy service and quality product
2026年4月29日
Morgan & French からの回答
Dear Sarah,
Thank you, Sarah! Lovely to hear it all came together quickly and to a standard you're happy with. Much appreciated.
Kind regards,
Cheryl
Efficient
Helpful, efficient and beautiful product. Thought it would be much more stressful but i wasn’t. Thankyou so much
2026年4月30日
Morgan & French からの回答
Thank you so much for the lovely feedback! I'm really glad the process turned out to be far smoother than you'd expected, that's exactly what we hope for. Enjoy your beautiful piece!
Kind regards,
Cheryl
Morgan & French からの回答
Dear Alan,
Thank you for the kind feedback! Glad everything ran smoothly from start to finish. Much appreciated.
Kind regards,
Cheryl
Very respectful service
Very respectful service. I love my story bracelet and ashes bead. I would highly recommend. Great service and communication. Thank you.
2026年4月28日
Morgan & French からの回答
Dear Samantha,
Thank you so much for the lovely review! It really does mean a lot to hear that the whole process felt right, and I'm so pleased your story bracelet and ashes bead have come together beautifully. Take care.
Kind regards,
Cheryl
Your customer service is excellent
Your customer service is excellent! Helen was able to advise us on how to get exactly the gift we wanted and kept us up to date with the making and progress on our order. We have received the earrings and I’m absolutely delighted with them. They are beautiful 🤩
2026年4月28日
Morgan & French からの回答
Dear Karen,
What a lovely review - thank you! I'll be sure to pass your kind words on to Helen, who'll be so pleased to hear the earrings are everything you'd hoped for. Enjoy wearing them!
Kind regards,
Cheryl
Buying memorial jewellery from Morgan & French
It was a very easy process, to collect & send ashes. The turn around between receipt of ashes to my necklace being delivered was far quicker than I had expected.
I love my pebble necklace in memory of my dad. Excellent quality, and great communication from company confirming receipt of ashes and stages regarding the making of my necklace. All in all very pleased, would definitely use Morgan & French again and definitely recommend. Thank you.
2026年4月27日
Morgan & French からの回答
Dear Jane,
Thank you for sharing such kind words about your experience. I'm really glad the process felt straightforward and that your pebble necklace in memory of your dad has turned out as you'd hoped. We'd be more than happy to help again whenever the time comes.
Kind regards,
Cheryl
Excellent customer service
Excellent customer service, competitive prices, fast delivery, quality products.
2026年4月23日
Morgan & French からの回答
Dear Ms Summerside,
Thank you so much for the lovely review! Always wonderful to hear when everything has come together nicely. Much appreciated.
Kind regards,
Cheryl
I ordered a silver pebble pendant to…
I ordered a silver pebble pendant to put my grandsons ashes in and when it was delivered i realised that i had not ordeted the one that could be filled. I had had the pebble inscribed with his initisls so coukd not srnd it back. My daughter contacted helen who could not have been more understanding and arranged for the pebble to be sent back with the ashes and they would insert them, all at no extra cost.
Fantastic service , the pebble is absolutrely beautiful. Could not recommend enough
2026年4月14日
Morgan & French からの回答
Dear Tracy,
Thank you for sharing this with us. I'm so glad Helen was able to help sort everything out for you - these pieces matter far too much to leave anyone in a tricky spot. Wishing you all the best, and thank you for your kind recommendation.
Kind regards,
Cheryl
Great communication and quick delivery
2026年4月14日
Morgan & French からの回答
Dear Mr Clements,
Thank you for the kind feedback! Glad it all arrived swiftly and smoothly.
Kind regards,
Cheryl
First order
Received my order very quickly, beautifully presented. I had a query which was dealt with by phone politely and efficiently. Altogether a very pleasant experience. Highly recommend this business
2026年4月16日
Morgan & French からの回答
Dear Lesley,
What a lovely review - thank you! So pleased your query was sorted easily over the phone, we always think it's nicer to actually speak to someone when you can. Hope to welcome you back again soon!
Kind regards,
Cheryl
Very helpful friendly service
2026年4月23日
Morgan & French からの回答
Dear Sue,
Thank you, Sue! Lovely to hear the service hit the right note. Much appreciated.
Kind regards,
Cheryl
Morgan & French からの回答
Dear Niamh,
Thank you so much! Delighted to hear your piece arrived quickly and lived up to expectations. Enjoy wearing it!
Kind regards,
Cheryl
Very good product
Clear website and ordering instructions.
Arrived promptly, very pleased with my new medical alert bracelet. Thank you.
2026年4月23日
Morgan & French からの回答
Dear Lynne,
Thank you for the kind review! It's good to hear the website made ordering straightforward, and that your medical alert bracelet has arrived just as you'd hoped. Wishing you all the best with it.
Kind regards,
Cheryl
That brought my wife to tears
That brought my wife to tears , in a good way.
Far exceeds in quality previous charms we have had done of our dogs paw prints by other companies.
Was completed quickly and delivered on time.
2026年4月22日
Morgan & French からの回答
Dear Ian,
Thank you for sharing this - what a lovely thing to hear! I'm so glad the paw print charm has captured the detail properly, it makes such a difference when these little keepsakes are done justice. Thanks for choosing us.
Kind regards,
Cheryl
A great experience and excellent product quality
The ordering and fulfilment process was fast and efficient and the product quality was excellent. The only reason this isn't a 5 star review is that it would have been helpful to have been able to see a preview/proof of the layout of the personalised engraving on the item prior to receipt. Otherwise it was a great experience and I would certainly buy again.
2026年4月13日
Morgan & French からの回答
Dear GK,
Thank you for the lovely feedback, and for the constructive suggestion too - it's genuinely useful to hear! For any future orders, do pop a note in the maker box when personalising your product asking for a proof, and we'll happily send one over before we begin making. Offering a proof option more visibly on the site is something we'll be giving some thought to as well, so thank you for planting the seed!
Kind regards,
Cheryl
Absolutely love this secret chamber…
Absolutely love this secret chamber necklace in honour of my beloved German shepherd, Chewie. It’s simple but stunning too and so well crafted. They’ve even allowed for an extra letter on the reverse so I could have my pet phrase for him exact. Every step of the process was thoughtful and I honestly felt they truly did care about my loss and were respectful of his ashes. I can’t thank them enough, I cried when I opened the package.
2026年4月21日
Morgan & French からの回答
Dear Debbie,
Your review really touched us - thank you for sharing something so personal. Chewie sounds like he was deeply loved, and we're so glad we could help you create something meaningful in his memory. Sending you warm thoughts, and thank you for trusting us with this.
Kind regards,
Cheryl
I ordered a secret chamber ashes…
I ordered a secret chamber ashes pendant. It looks lovely and is very well made. Communication with Morgan & French was very good. The customer service felt both personal and sensitive.
I would highly recommend.
2026年4月21日
Morgan & French からの回答
Dear Kerry,
Thank you so much for your kind words. These pieces hold so much meaning, so it matters enormously to us that the whole experience felt thoughtful and gentle. Your recommendation means a great deal.
Kind regards,
Cheryl
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