My 2nd purchase from M&F but this time it was a gift to myself. Not dissapointed. Looks unusual and expensive but most importantly it feels like it should always be there. Since I received it, ive... もっと見る
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I ordered a very special piece for a family member who was flying home to Dubai..from my first visit to Stamford workshop Thursday morning, ordering on fast track, I was able to collect the personalis... もっと見る
From start to finish the communicatiom was amazing, updating me all through the different stages of my finger print pendant being made. The quality is outstanding.and the extra little touches they pu... もっと見る
I love the new Medic Alert bracelet. It arrived when expected and I was kept up to date all the way through the process. It gives the relevant people a quick idea about what could be wrong with you, a... もっと見る
企業情報
さまざまな外部ソースから提供された情報
At Morgan and French, we create beautiful, individual and meaningful pieces of personalised jewellery, crafted with love and care by our team of passionate designers and silversmiths from our Bedfordshire studio. We’re fiercely proud of our British heritage and we’re utterly dedicated to creating each piece from scratch to ensure every item of personalised jewellery is as unique as the person we’re creating it for.
Morgan & French - Company News
当該企業による記述
連絡先
The Old Fire Station, SG18 0JS, Biggleswade, 英国
- 01767 348 188
- hello@morganandfrench.com
- morganandfrench.com
4.9
優良
3692件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great quality story bead which was …
Great quality story bead which was produced quicker than expected. I will be ordering more as gifts. Love them
2026年3月5日
Morgan & French からの回答
That's great to hear – thank you! I'm so glad your story bead arrived sooner than expected and that you love the quality. They really do make fantastic gifts, as the lucky recipients can keep adding new beads to their story bracelet over time – it's a gift that just keeps growing!
Kind regards,
Cheryl
Absolutely stunning jewellery—every…
Absolutely stunning jewellery—every piece is beautifully crafted and truly special. Helen was wonderful to deal with, offering the best customer service from start to finish. Highly recommend!
2026年3月12日
Morgan & French からの回答
What a wonderful review – thank you so much! I'll be sure to pass on your kind words to Helen, she'll be absolutely delighted. We're so glad you love your jewellery and that the whole experience was a positive one from start to finish.
Kind regards,
Cheryl
Honest company
Bought a medical bracelet good choice service was great from ordering to delivery item exactly as described yes I would recommend this company
2026年3月12日
Morgan & French からの回答
Thank you so much for choosing us for your medical bracelet! It's really reassuring to hear that everything matched the description and that the whole process from ordering to delivery ran smoothly. We're so glad you're happy with it, and thank you for the recommendation – that means a lot!
Kind regards,
Cheryl
I wanted an additional ring to add to a…
I wanted an additional ring to add to a “belongs to” key ring that I’d purchased a few years ago. Upon finding out it was possible to get a single ring I placed an order and was delighted when it was delivered a few days later. I was kept up to date with progress from start to finish. Very pleased
2026年3月4日
Morgan & French からの回答
Dear Sue,
How lovely that you came back to add to your "belongs to" keyring! It's great we could help with a single ring to complete the set, and I'm so pleased it reached you quickly. Thank you for thinking of us again after all this time!
Kind regards,
Cheryl
First Class Service
This is the second piece of jewellery I have purchased and once again, from start to finish, the process has been first class.
2026年3月4日
Morgan & French からの回答
Dear Karen,
Thank you so much for coming back to us for a second piece – that really does mean a lot! It's wonderful to hear the whole experience was just as seamless this time around. We hope you enjoy your latest piece just as much as the first!
Kind regards,
Cheryl
Copper Personalised Rings
Fast delivery and great communication, items are beautifully made and well presented.
2026年2月24日
Morgan & French からの回答
Dear Lindsey,
Thank you so much for your lovely feedback! It's great to know you're happy with how your copper rings have turned out – we really do put a lot of care into the presentation too, so I'm pleased that came through. Enjoy wearing them!
Kind regards,
Cheryl
Bought a leather story bracelet for my…
Bought a leather story bracelet for my sons 18th to match my own . Was a little too big both times but sent back and M&F made them perfect . Such a great team always happy to help .
2026年3月4日
Morgan & French からの回答
Dear Gareth,
What a wonderful gift idea – matching leather story bracelets for your son's 18th! We're so glad the fit is just right now, and it was no trouble at all making sure everything was spot on. We hope you both enjoy wearing them!
Kind regards,
Cheryl
Morgan & French からの回答
Dear John,
Thank you for taking the time to leave such a kind review! I'm really pleased the ordering process was nice and straightforward for you, and that everything arrived right on time. We hope you enjoy your new piece!
Kind regards,
Cheryl
Fantastic medical alert bracelet
Used this company before, I have a medical alert bracelet, fantastic quality, great to deal with, asked questions first and was answered really quickly with great customer service, only downfall for me and it’s just a bit of feedback really, medicine change and I am left with charms I can do nothing with, a recycle service would be great for old charms, just to bring the cost of new ones down a bit
2026年3月2日
Morgan & French からの回答
Dear Janine,
It's always lovely to hear from a returning customer – thank you for your kind words about your medical alert bracelet! I'm really glad we could get everything sorted for you quickly. That's genuinely helpful feedback about a charm recycling option too, and it's something we'll certainly take on board. Thank you for the suggestion!
Kind regards,
Cheryl
Very prompt and respectful service / my…
Very prompt and respectful service / my husband loves his memories bracelet
2026年2月26日
Morgan & French からの回答
Dear Sally,
What a lovely thing to hear – thank you for sharing that! It means so much to know your husband is enjoying his memories bracelet. We truly appreciate you choosing us for something so meaningful.
Kind regards,
Cheryl
Very easy to order
Very easy to order. Lovely quality necklace. Delivered much quicker than they said. Would recommend.
2026年2月26日
Morgan & French からの回答
Dear EB,
How lovely to hear you're pleased with your necklace! We always try to get orders out as swiftly as we can, so it's great to know it arrived sooner than expected. Thank you for recommending us – that truly means the world.
Kind regards,
Cheryl
fantastic items and customer service.
from start to finish the levels of service were fantastic., we had a large order of items they were very professional throughout making sure the wording was correct for us. Would definitely recommend.
2026年2月18日
Morgan & French からの回答
Dear Andrew,
Thank you so much for this wonderful feedback! With a larger order, getting every detail just right is so important, and I'm glad we could work closely with you to make sure everything was perfect. It was a real pleasure looking after you.
Kind regards,
Cheryl
Fully recommend
It was a quick and straight forward order. It only took just over a week for the delivery and the pendant was beautiful. The quality is excellent and I would recommend them to anyone thinking of having a special pendant etc to be made.
2026年2月18日
Morgan & French からの回答
Dear Joanne,
Thank you for such a lovely recommendation! I'm so pleased the pendant turned out beautifully and that the whole process felt straightforward from start to finish. It's wonderful to know the quality has really impressed you.
Kind regards,
Cheryl
Beautifully designed and brilliant service
From start to finish, the experience with Morgan & French was faultless. The story bracelet is a gorgeous, high-quality piece that feels truly personal. Despite the tight deadline, the express option and constant updates from the company made the whole process stress-free. It arrived safely on Thursday and was the perfect gift that he wears every day. Thank you!
2026年1月16日
自発的なレビュー
Morgan & French からの回答
Thank you so much for such thoughtful feedback! I'm delighted the story bracelet feels as personal and special as you'd hoped. It's wonderful to hear the express option and our updates helped take the stress out of your tight deadline. Knowing he wears it every day is the loveliest thing to hear!
Kind regards,
Cheryl
Simple to order and lovely to be able…
Simple to order and lovely to be able to visit the shop and collect the item and to speak to the people who made the pieces. I love them, hope my wife does to when she gets them for her birthday!
2026年2月11日
Morgan & French からの回答
Dear Tim,
Thank you for such a lovely review! It's always special when customers can visit the shop and meet the makers behind their pieces. We're so pleased you love them, and fingers crossed your wife will be just as delighted on her birthday!
Kind regards,
Cheryl
Key ring
Easy to order. Updates as the order progressed. Delivered on the date requested. Great quality as always!
2026年2月17日
Morgan & French からの回答
Dear Betty,
Thank you for coming back to us again! It's lovely to know the whole process felt smooth and that your key ring arrived exactly when you needed it. We really appreciate your continued support.
Kind regards,
Cheryl
Speedy return and very pleased with the…
Speedy return and very pleased with the presentation.
2026年2月17日
Morgan & French からの回答
Dear Trish,
Thank you for your lovely review! I'm so pleased everything came together quickly and that the presentation made it feel special. We hope you're delighted with the piece itself too.
Kind regards,
Cheryl
Lovely bracelet
Lovely bracelet and a quick efficient service. Print is small but it’s a personal thing so I know what it says and means. Thank you
2026年2月10日
Morgan & French からの回答
Dear Fiona,
Thank you for your lovely feedback! I'm so pleased you're happy with the bracelet and that the service felt efficient. You're absolutely right that it's the personal meaning that matters most, and I'm glad it's perfect for you in that way.
Kind regards,
Cheryl
Easy to order, great product
Easy to order, kept upto date on progress and arrived when due. Product (medical bracelet) is lovely, good quality, fits perfectly. I did a lot of research to find a piece of jewellery that fits my style but is also practical and clearly shows my medical needs and feels value for money. Clear care instructions provided so I know not to wear the bracelet in the shower! I'm already looking at what I can get next.
2026年2月10日
Morgan & French からの回答
Dear Kat,
What a thoughtful review, thank you! Finding a medical bracelet that balances style with practicality can be such a challenge, so I'm really pleased yours ticks all the boxes for you. It's wonderful to hear you're already thinking about your next piece!
Kind regards,
Cheryl
Exceeded my expectations. Looks great.
Really happy with my personalised Silver Washer Bracelet. It's exactly what I was looking for. Lovely & clear letters. Great customer service when I wanted to amend it slightly.
2026年2月12日
Morgan & French からの回答
Dear DG,
Thank you for such lovely feedback! I'm really pleased the bracelet turned out exactly as you'd hoped, and that the engraving came through so clearly. It's great to hear the team could help with your amendment too. We hope you enjoy wearing it!
Kind regards,
Cheryl
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